HR Operations Manager

Requirements

HR Operations Manager

Key Responsibilities:

• HR Operations Oversight: Oversee and manage all HR operations, including onboarding, offboarding, employee records, benefits administration, and payroll coordination. Ensure smooth and efficient execution of all HR processes in compliance with organizational policies and legal regulations.
• HRIS & Data Management: Administer and maintain the HRIS system, ensuring data accuracy, reporting functionality, and system optimization. Leverage HR analytics to support business decisions, track KPIs, and identify improvement areas in HR service delivery.
• Policy Development & Implementation: Review, update, and enforce HR policies and procedures in alignment with current labor laws and best practices. Provide HR consulting support to various departments for consistent policy application and guidance on employee relations matters.
• Employee Relations & Compliance: Act as a point of contact for employee grievances, ensuring effective resolution in line with internal policies. Promote a positive working environment and ensure compliance with employment laws and corporate governance requirements.
• HR Business Partnering: Collaborate with department heads and business leaders to understand workforce needs, develop strategic HR initiatives, and drive organizational performance. Partner with key stakeholders to implement workforce planning and talent management strategies.
• Team Management: Lead and mentor a team of HR professionals to ensure high service standards, professional development, and collaborative culture within the HR department.
• Process Optimization: Continuously review and improve HR workflows for greater efficiency, cost-effectiveness, and employee experience. Automate routine processes and support the digital transformation of HR services.
• Audit & Risk Management: Ensure HR audits are conducted regularly and risk areas are addressed proactively. Maintain HR documentation and records as per compliance and audit standards.
  

Key Competencies We're Looking For:

• Strong proficiency in HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) and payroll software.
• Hands-on experience with HR policy formulation, employee relations, and HR consulting.
• Proven ability to lead teams, manage stakeholders, and work across cross-functional departments.
• Analytical thinking and a data-driven approach to problem-solving and decision-making.
• Excellent interpersonal, communication, and organizational skills.
• Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.
  

Preferred Qualifications:

• Bachelor's or Master's degree in Human Resource Management, Business Administration, or related field.
• Professional certifications such as SHRM-CP, PHR, or SPHR are a plus.
• Prior experience working in a multinational or consulting environment is desirable