Job Description: Client Service Executive (Freshers)Company: Edirectsys Location: 5th Floor, iSprout Business Centre, SM Towers, 2/88, OMR, Seevaram, Perungudi, Chennai, Tamil Nadu 600096 Experience: Freshers only (2023 & 2024 Passed Out) Notice Period: Immediate JoiningJob Overview:Edirectsys is seeking motivated and enthusiastic Freshers (2023 & 2024 pass-outs) to join our team as Client Service Executives. This role is perfect for individuals looking to start their career in client servicing and customer relations. As a Client Service Executive, you will be the first point of contact for our clients and play a vital role in ensuring high levels of client satisfaction by providing exceptional service and support.Key Responsibilities:Client Communication: Serve as the primary point of contact for clients and provide timely assistance for inquiries, service requests, and issues. Maintain clear, professional, and effective communication with clients through various channels such as email, phone, and chat. Client Support: Assist clients in understanding our services and provide information as needed. Help resolve client issues and ensure they receive prompt solutions to their concerns. Order Processing and Coordination: Assist clients with order management and ensure the smooth delivery of services. Work closely with the internal teams to ensure the timely fulfillment of client needs and requests. Relationship Management: Build and maintain strong relationships with clients by offering personalized service. Ensure a positive client experience by being proactive in addressing concerns and providing solutions. Documentation and Reporting: Maintain accurate records of client interactions, transactions, and feedback in the companys CRM system. Assist in preparing reports and analyzing client feedback to improve service delivery. Client Retention: Contribute to strategies to improve client satisfaction and retention. Work with senior team members to identify opportunities for upselling or cross-selling additional services to clients. Qualifications:Education: Freshers who have completed their graduation in 2023 or 2024 (Any discipline). Skills: Excellent communication skills (both verbal and written). Strong interpersonal skills with the ability to build and maintain client relationships. Problem-solving attitude and ability to handle client concerns effectively. Ability to work in a team environment. Good organizational and time management skills. Strong attention to detail and ability to manage multiple tasks. Why Edirectsys?Freshers Friendly: An excellent opportunity for new graduates to start their career in client services with training and mentorship. Growth Opportunities: Develop your skills in client servicing and build a foundation for future roles in customer success or account management. Dynamic and Supportive Environment: Work in a collaborative, energetic team, with ample opportunity to learn and grow. Immediate Joining: Start your career with Edirectsys immediately and contribute to client satisfaction from day one. How to Apply: Interested candidates who are 2023 or 2024 pass-outs can send their resumes to hr@edirectsys.com with the subject line “Client Service Executive - Immediate Joining (Fresher)”.

Job Description: IT Recruiter (Freshers) Company: Edirectsys Location: 5th Floor, iSprout Business Centre, SM Towers, 2/88, OMR, Seevaram, Perungudi, Chennai, Tamil Nadu 600096 Experience: Freshers only (2023 & 2024 Passed Out) Notice Period: Immediate JoiningJob Overview:Edirectsys is looking for enthusiastic and driven Freshers to join our team as IT Recruiters. This is a fantastic opportunity for individuals who have recently graduated (2023 & 2024 passed out) and are eager to begin their career in IT recruitment. The ideal candidate will be proactive, motivated, and possess a strong interest in IT and recruitment. As an IT Recruiter, you will be involved in the end-to-end recruitment process, sourcing top talent for various technical roles within the organization.Key Responsibilities:Sourcing and Screening Candidates: Identify and attract potential candidates through various channels including job portals, social media, and referrals. Screen resumes and shortlist candidates based on job requirements and qualifications. Conduct initial phone screenings to assess candidates' interest and suitability. Interview Coordination: Schedule interviews and coordinate with candidates and hiring managers. Assist in conducting interviews and gathering feedback from hiring teams. Candidate Engagement: Engage with candidates to provide detailed information about the company, roles, and recruitment processes. Build relationships with potential candidates and maintain a pipeline for current and future hiring needs. Recruitment Administration: Maintain accurate and updated candidate records in the Applicant Tracking System (ATS). Ensure proper documentation and follow-up with candidates through the recruitment lifecycle. Learning and Development: Collaborate with senior recruiters and hiring managers to learn best practices in recruitment. Keep up to date with industry trends and technologies related to IT recruitment. Qualifications:Education: Freshers who have completed their graduation in 2023 or 2024 (Any discipline). Skills: Strong communication skills (verbal and written). Basic knowledge of IT roles and technologies is a plus but not mandatory. Strong attention to detail and organizational skills. Ability to work in a fast-paced, target-driven environment. Self-motivated with a positive attitude and eagerness to learn. Why Edirectsys?Freshers Friendly: Kickstart your career with hands-on training and mentorship from experienced professionals. Growth Opportunities: Great opportunity to learn and grow in the recruitment and IT sector. Dynamic Environment: Work in an energetic, growth-oriented, and innovative environment. Immediate Joining: Join us immediately and start your journey in recruitment with real-time exposure. How to Apply:Interested candidates who are 2023 or 2024 pass-outs can directly walk in and send their resumes to hr@edirectsys.com with the subject line IT Recruiter - Immediate Joining (Fresher).

Job Overview:Edirectsys is seeking an experienced and dynamic HR Operations Manager to join our team. The ideal candidate will have 4 to 5 years of experience in HR operations, ensuring smooth and efficient management of HR processes and enhancing the employee experience. You will play a pivotal role in managing day-to-day HR operations, overseeing the employee lifecycle, and ensuring compliance with organizational policies and legal regulations.Key Responsibilities:HR Operations Management: Oversee and manage HR operations to ensure efficient employee management, including recruitment, onboarding, payroll, performance management, and exit processes. Ensure compliance with company policies, labor laws, and statutory requirements. Handle and resolve employee grievances, ensuring effective communication and employee engagement. Employee Lifecycle: Manage the full employee lifecycle, from hiring to exit, ensuring smooth transitions and positive employee experience. Coordinate onboarding activities, ensuring new hires are seamlessly integrated into the company. Monitor and manage employee documentation, contracts, and records. Payroll and Benefits Administration: Oversee payroll processing and ensure timely and accurate compensation disbursement. Administer employee benefits, ensuring adherence to company policies and statutory guidelines. Performance and Compliance: Implement and oversee performance management processes to ensure continuous development and improvement. Monitor compliance with local labor laws and HR best practices. Conduct regular audits of HR data and processes to ensure accuracy and efficiency. Reporting and Data Management: Prepare regular HR reports, including headcount, turnover, attrition, and other HR metrics for management review. Maintain HR data integrity and manage the HRIS system. Employee Engagement: Design and implement initiatives to improve employee engagement and retention. Assist in organizing employee welfare programs and events. Qualifications:Experience: 4 to 5 years in HR operations or similar role. Education: Bachelor's degree in Human Resources, Business Administration, or related field. A masters degree is a plus. Skills: Strong understanding of HR processes and best practices. Knowledge of local labor laws and statutory compliance. Experience with HRIS systems, payroll management, and performance appraisal systems. Excellent communication and interpersonal skills. Ability to handle sensitive information with discretion and confidentiality. Strong problem-solving and organizational skills. Why Edirectsys?Collaborative Culture: Work in a team-oriented environment with opportunities for growth and development. Immediate Impact: Lead HR initiatives that directly impact our employees and business success. Location: Based at our modern office in Chennai, with easy access to public transport. If you meet the qualifications and are looking for an opportunity to contribute to a growing organization, Edirectsys is the right place for you. We are looking for someone who can join immediately and make an immediate impact in our HR operations.How to Apply: Interested candidates should send their resumes to hr@edirectsys.com with the subject line “HR Operations Manager - Immediate Joining”.