About The Role
The HR Head will lead all HR operations for the hospital, from workforce planning, hiring, and compliance to culture, employee engagement, training, and clinical staff scheduling (including doctor/consultant rosters). This is a leadership role that requires hands-on HR expertise combined with strategic insight to manage a 24/7 healthcare workforce effectively. Prior experience in a start-up hospital setup is mandatory.Key Responsibilities :Strategic HR Leadership
- Serve as the strategic HR business partner to the Hospital Director and leadership team.
- Design and implement HR strategies that align with the hospital’s operational and clinical goals.
- Ensure a strong employer brand and organizational culture rooted in compassion, accountability, and clinical excellence.
Workforce Planning & Talent Acquisition
- Forecast workforce needs across medical, paramedical, and non-clinical functions.
- Lead the end-to-end recruitment cycle across levels, including doctors, nurses, support staff, and admin roles.
- Manage onboarding, induction, and credentialing of clinical and non-clinical staff.
Doctor/Consultant Roster & Scheduling
- Oversee the preparation and timely management of doctor and consultant duty rosters in coordination with the medical superintendent/department heads.
- Ensure equitable distribution of shifts and leave planning to maintain uninterrupted patient care. HR Operations & Employee Lifecycle
- Manage full employee lifecycle processes: onboarding, confirmation, transfers, exits, and retirements.
- Maintain complete and accurate employee records (digital and physical), biometric systems, and HRMS.
- Administer employee health programs, ID management, and access protocols.
Employee Engagement, Welfare & Culture
- Drive internal communications, recognition programs, team-building events, and feedback loops.
- Resolve grievances with sensitivity and fairness; promote a healthy, safe, and productive work environment.
- Lead hospital-wide engagement surveys and initiatives to boost morale and retention.
Performance & Training Management
- Implement performance appraisal systems, feedback cycles, and development planning.
- Coordinate medical and non-medical training programs (CME sessions, compliance, soft skills, etc.).
- Identify skill gaps and partner with department heads for continuous learning.
Compliance, Payroll & HR Statutory
- Oversee payroll processing, audits, and statutory compliance (PF, ESIC, PT, LWF, Gratuity, Bonus, etc.).
- Ensure compliance with hospital labor regulations (OSHA, HIPAA, Biomedical Waste, etc.).
- Maintain policies, SOPs, and audit-readiness for HR and labor authorities.
MIS & Reporting
- Prepare and analyze HR dashboards and MIS reports (headcount, attrition, leave, payroll, cost-per-hire, etc.).
- Present HR performance insights and recommendations to management regularly.
Qualifications & Skills
- MBA / PGDM in HR or equivalent (Healthcare HR specialization is an added advantage).
- Minimum 10 years of HR experience in hospital or healthcare setups, with at least 2+ years in a leadership/HR
lead role.
- Proven ability to manage 24x7 hospital staffing models, including doctor/nursing schedules.
- Strong knowledge of labor laws, healthcare HR policies, and hospital accreditation requirements (NABH, JCI).
- Hands-on experience in HR operations, technology (HRMS), compliance, and employee engagement.
- Exceptional leadership, communication, and stakeholder management skills.
- Ability to stay calm under pressure, with a proactive and people-first mindset.
Skills: hospital,stakeholder management,training,skills,leadership,nabh,hr metrics and reporting,strategic hr management,communication,compliance,employee engagement,payroll management,healthcare,management,performance management,hr operations,workforce planning,talent acquisition,payroll,operations
