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0.0 - 3.0 years
1 - 2 Lacs
chennai
Work from Office
Role & responsibilities Taking and delivering orders: Answer room service calls, accurately take orders, and input them into the hotel's system. Food and beverage delivery: Prepare and carry trays of food and drinks to guest rooms, ensuring presentation and temperature standards are met. Guest interaction: Greet guests, identify the order, and answer questions about hotel services. Order setup: Set up tables and chairs in guest rooms and ensure guests have all necessary utensils, condiments, and drinks. Clearing and cleanup: Clear used trays and dishes from guest rooms and hallways and maintain a clean and organized room service area. Payment processing: Present checks to guests and handle p...
Posted 2 weeks ago
9.0 - 14.0 years
17 - 22 Lacs
ahmedabad
Work from Office
Role & responsibilities Overall responsibility for floor-level guest service management within promoters office. Supervising support staff and ensuring best service standards. Deliver highly personalized butler service to the promoters and guests. Manage arrival, seating, dining, and departures in line with VVIP protocol. Maintain guest preference records for personalized service. Ensure ambience (flowers, lighting, music, air-conditioning) is as per protocol. Assist chefs in menu execution for VVIP meals. Train service staff in VVIP service and protocol. Maintain guest logs, checklists, and daily readiness reports. Coordinate with vendors (flowers, dcor, special F&B). Preferred candidate pr...
Posted 2 weeks ago
10.0 - 20.0 years
16 - 22 Lacs
guwahati, patna, amritsar
Work from Office
MAJOR RESPONSIBILITY: Oversee the day-to-day management of train operations, including train scheduling, crew management, and resource allocation. • Ensure excellent customer service, responding to passenger feedback and complaints, and implementing corrective actions to improve services. • Oversee the day-to-day management of catering operations on trains, including menu planning, and service delivery. • Ensure high-quality food and beverage services, adhering to safety and hygiene standards. • Manage relationships with suppliers, ensuring timely and cost-effective procurement of ingredients and services. • Ensure compliance with railway regulations, policies, and procedures, and implement ...
Posted 2 weeks ago
3.0 - 4.0 years
5 - 6 Lacs
ahmedabad
Work from Office
We are looking for a skilled Hospitality Manager to join our team in Ahmedabad. The ideal candidate will have 3-4 years of experience in hospitality and hotel management, with excellent communication skills and the ability to provide top-notch service to our guests. Roles and Responsibility Manage guest handling, including welcoming visitors, clients, and vendors, and ensuring their comfort during their visit. Coordinate meeting room management, arranging rooms, seating, cleanliness, and required equipment. Provide refreshments and ensure the comfort of guests during meetings and events. Maintain housekeeping coordination, monitoring staff and service quality, and ensuring cleanliness and hy...
Posted 2 weeks ago
4.0 - 9.0 years
4 - 5 Lacs
jaipur
Work from Office
1. Operational Management Ensure smooth day-to-day operations of the restaurant. Maintain full compliance with brand standards, SOPs, food safety, hygiene, and statutory requirements. Monitor kitchen and counter operations to ensure product quality and service speed. Implement operational processes to improve productivity and guest satisfaction. 2. Sales & Profitability Deliver restaurant business targets including sales, P&L, controllable costs, labor productivity, and profitability. Drive revenue growth through upselling, promotions, local marketing, and community engagement. Analyze business reports and implement action plans to improve performance. 3. People Leadership Recruit, train, co...
Posted 2 weeks ago
2.0 - 5.0 years
3 - 3 Lacs
jaipur
Work from Office
1. Shift Operations Execute operational SOPs across food preparation, service, cleanliness, and hygiene. Ensure availability of manpower and proper task allocation for each shift. Monitor product quality, equipment functioning, and speed of service. 2. Team Leadership Supervise crew members and ensure performance during shifts. Conduct pre-shift briefings, assign roles, and monitor productivity. Train new crew members on service and operational standards. 3. Guest Service Ensure quick, friendly, and accurate service. Resolve guest issues immediately and escalate when required. Maintain a welcoming and clean restaurant environment. 4. Compliance & Safety Follow FSSAI norms, BK food safety sta...
Posted 2 weeks ago
10.0 - 12.0 years
30 - 35 Lacs
pune, gurugram
Work from Office
Key Responsibility Areas (not specific to): Role Summary The Quality Lead ensures consistent service quality, safety, compliance, documentation accuracy, and resident experience across all Epoch Elder Care homes. The role drives audits, SOP implementation, incident reduction, and continuous improvement across departments. Roles and Responsibilities Conduct daily/weekly/monthly quality audits across Caregiving, Nursing (non-clinical audit), F&B, Housekeeping, Activities, Facility, and Admin. Ensure strict SOP adherence and support teams in closing gaps. Monitor documentation accuracy (checklists, logs, MAR, CareFlick entries, incident reports). Ensure safety compliance, fire readiness, hygien...
Posted 2 weeks ago
7.0 - 10.0 years
6 - 6 Lacs
hyderabad
Work from Office
Position Summary The Training Manager is responsible for planning, developing, and delivering learning programs that enhance employee skills, improve service quality, and support the hotels operational goals. This role ensures that all training initiatives align with brand standards and contribute to a culture of continuous learning and guest-focused excellence. Key Responsibilities 1. Training Strategy & Planning Develop the annual training plan based on hotel goals, brand requirements, and training needs analysis. Conduct Training Needs Analysis (TNA) through audits, performance appraisals, and department feedback. Monitor training KPIs such as training hours, service scores, and employee ...
Posted 2 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
mumbai
Work from Office
About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Func...
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
panipat, new delhi, united kingdom (uk)
Work from Office
Interview for 5 Star Luxury Hotel Jobs IN United Kingdom(12th pass or freshers both can apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you Can Whatsapp on 9540377764 (CITA Official Whatsapp Team) Requirements: • Age: 18 to 30 • Fresher or 1+ year experience (5-Star / Fine Dining preferred) • Good English & strong communication skills • Well-groomed & customer-oriented • Hotel Management Diploma is an added advantage Key Responsibilities: • Welcoming & seating guests • Taking and serving food & beverage orders • Maintaining high service standards • Ensuring cleanliness & table setup • Handling guest queries professionally • Coordinating with kitchen & service teams For Tel...
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
noida, new delhi, gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exi...
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
noida, greater noida, delhi / ncr
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Ga...
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
noida, new delhi, gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida...
Posted 2 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
noida, gurugram, delhi / ncr
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit...
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074 ,Satya @ 7989280521 ,Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical a...
Posted 2 weeks ago
0.0 - 2.0 years
4 - 7 Lacs
mumbai, maharashtra, india
On-site
The person will be responsible for day to day booking process of hotels. He/She will be talking to clients over phone/mails and clients will be giving their hotel bookings. All the hotel booking which comes needs to be processed at hotel, get hotel confirmation and send the same to clients. This is a daily ongoing process. At the end of the month/fortnight this person needs to generate report of all the booking he has done and share the same with clients in their prescribed format. We have ERP in place which manages all records of bookings and can generate reports.
Posted 2 weeks ago
2.0 - 7.0 years
3 - 4 Lacs
kochi
Work from Office
We are looking to hire 10 Team Leaders for a very big Hotel Group near Kochi Airport
Posted 2 weeks ago
1.0 - 6.0 years
3 Lacs
lucknow
Work from Office
Responsibilities: Greet guests, take orders, serve food & drinks Ensure guest satisfaction through prompt service Collaborate with kitchen team on menu planning Manage tables, maintain cleanliness & inventory
Posted 3 weeks ago
8.0 - 12.0 years
15 - 19 Lacs
hyderabad
Work from Office
Functions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintece. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the ficial performance of the department and developing positive owner relations. Develops and implements property-wide strategies th...
Posted 3 weeks ago
3.0 - 7.0 years
1 - 2 Lacs
ahmedabad
Work from Office
Purpose/Objective To ensure seamless, discreet, and world-class hospitality services for promoters, visiting dignitaries and VVIP guests. This role combines floor management with personalized butler service, demanding a perfectionist mindset, strong self-motivation, ability to thrive under high-pressure environments, and an exceptional eye for detail. A key member of the team. Key Responsibilities of Role • Overall responsibility for floor-level guest service management within promoter’s office. • Ensuring readiness of Cabin, dining areas, guest ante rooms, meeting rooms and rest of the promoter’s area • Supervising support staff and ensuring best service standards. • Delivering high-touch h...
Posted 3 weeks ago
5.0 - 9.0 years
7 - 12 Lacs
chennai
Work from Office
We are looking for a skilled Senior Manager to join our team at Sterling Holiday Resorts Limited, with a strong background in the hospitality industry. The ideal candidate will have excellent leadership skills and be able to manage multiple tasks simultaneously. Roles and Responsibility Oversee daily operations of the resort, ensuring seamless service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage budgets, forecasts, and financial reports to optimize profitability. Supervise and mentor staff members to improve performance and productivity. Coordinate with various departments to ensure efficient communication and collaboration. Analyze market t...
Posted 3 weeks ago
4.0 - 9.0 years
16 - 18 Lacs
bengaluru
Work from Office
Hospitality Director Location: Ultrahuman Performance Center, 100 feet road, Indiranagar, Bangalore About Ultrahuman Ultrahuman is on a mission to help people understand and optimize their health through cutting-edge wearable technology and personalized insights. With products like the Ultrahuman Ring AIR, Ultrahuman M1 (continuous glucose monitoring), and Blood Vision, were helping people connect their lifestyle data with internal biomarkers to make smarter health decisions. The Ultrahuman Performance Center extends this missionbringing together advanced diagnostics (Advanced blood panels, Longevity testing, Genetics, Nutrition), recovery modalities (Cryotherapy, HBOT, Contrast therapies, I...
Posted 3 weeks ago
3.0 - 6.0 years
3 - 4 Lacs
gurugram
Work from Office
1. Daily sales, costing, vendor coordination. 2. Staff scheduling, training 3. Guest satisfaction aur complaints handling. 4. stock management. 5. Marketing promotions (Zomato, Swiggy, Instagram). Hotel Management / F&B backgroun
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
panipat, yamunanagar, faridabad
Work from Office
Wyndham Hotels Resorts is now seeking a Manager Franchise Operations to join our team in Gurgaon, India. Job Summary The Manager Franchise Operations Eurasia works with a smaller portfolio of noncomplex Hotels to proactively enhance performance. They also work collectively with the new hotel openings team to ensure pre opening hotels open in accordance with expectations. They work with individual hotel management teams to develop action plans and implement successful and measurable programs to assist in meeting Revenue, Product, Service and Brand requirements. They are expected to share best demonstrated practices information on the use of Wyndham Hotels Resorts (WHR) programs and tools, adv...
Posted 3 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
hyderabad, howrah, mumbai (all areas)
Work from Office
Station Manager Job Description IRCTC/Railways official liaising. Implement all company policies and SOPs. Legal compliances documentation prepare, check and verify as per compliance. Passengers feedback & complaints review and share PoA. Fines & Deduction to wave off or minimise to Zero. Ration Bundle review & Base Kitchen Food ordering check & wastage control analysis with team includes TMs & RMs PAD & Catering sale improvement analysis with TMs & RMs Service/sale items consumption & returning analyses as per occupancy Manpower Management in terms of hiring, training, deployment and transfer/de-board etc with proper justification. Coordination between HO to IRCTC and HO (Base + Store team)...
Posted 3 weeks ago
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