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5.0 - 10.0 years

3 - 3 Lacs

Kolkata

Work from Office

NIPS Institute of Hotel Management, Kolkata is inviting applications for the role of Front Office Faculty. We are looking for a passionate and experienced individual to inspire and mentor the next generation of hospitality professionals. As a part of our esteemed faculty, you will play a crucial role in shaping the front office skills of our students. Key Responsibilities: - Teaching & Training: Deliver engaging lectures and practical sessions on front office management to students across various hotel management courses (MBA, MHM, BHM, B.Sc.). - Curriculum Development: Create and update lesson plans, curricula, and training materials aligned with the latest industry standards and trends. - Student Mentorship: Provide academic and career guidance to students, fostering their professional growth and preparing them for successful careers in hospitality. - Practical Training: Conduct hands-on training and assessments, simulating real-world front office operations to enhance student learning. - Industry Awareness: Stay updated with industry developments and incorporate the latest tools, technologies, and practices into teaching.

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1.0 - 4.0 years

2 - 3 Lacs

Chennai

Work from Office

About The Role Kotak Mahindra Bank Department Commercial Operations Level M4 "Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter Term Sheet issued by the business credit team."Stamp Duty as per Legal Stamp Duty Grid is adhered too."Limits & Collateral Maintenance."CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. "Updating of PSL for CCOD product basis the PSL template received from business along with TS SL."Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk."Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products."Insertions (documents received post disbursement). "Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained)."Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as "pre-approved"."Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET Register (in case of non-ET transactions, if any). "Handover of PDC SPDC"s to the Vendor on a weekly basis & receive acknowledgement."Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions)."Confirmation to DMT for Release of property & verification of the property documents before releasing to customer RM customer service."Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit"Qualification Graduate Post-Graduate Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations

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1.0 - 4.0 years

2 - 3 Lacs

Mumbai

Work from Office

About The Role "To handle day to day trade transactions, understanding client requirements, "Co-ordination with cpc for transaction processing and discrepancy resolution, "Dealing and co-ordinating with various business groups within the bank, "Ensuring error-free and timely execution of trade transactions. "Ensuring compliance and internal guidelines are being adhered to "Co-ordinating with clientsCorr Banks for getting the queries raised by Trade Finance CMS "Operations resolved in a timely manner. "Issuance of Letter of credit. "Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. "Attending to front-end requirements of corporate customers. "To co-ordinate with CPC CMS Clearing for all requirements of the customer and ensure that all deliverables are delivered transactions processed as per the agreed TAT. "Should be familiar with Trade Finance and CMS products. CMS Chq collections (local, outstation, corr banks), Banker to Issue Operations. "Should have about 3-5 years of relevant banking experience in Trade CMS operations. "Should be extremely customer centric and have excellent communication skills "Qualification Graduate Post-Graduate "Experience Minimum one year of relevant experience

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1.0 - 3.0 years

2 - 2 Lacs

Jalandhar

Work from Office

Responsibilities: Proficiency in using MS Office Team Building Skills Creative thinker with a high degree of integrity and discipline Strong knowledge of consumer/cultural trends Interpersonal and negotiating skills Well-developed relationship building skills; Excellent conflict resolution and problem-solving skills Self-motivation and drive towards winning and a “can do” attitude Fluency in English Responsible for the smooth functioning of the day to day operations at the site level

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Overview as Community manager the candidate will be responsible for the whole day to day operation of the property and supervising the other team members from house keeping and taking care of guest relations front desk and completing the daily checklist of the property. Tagged as: hotel management, hotel operations, property management Before applying for this position you need to submit your online resume . Click the button below to continue. About Colive/Propex.AI as Community manager the candidate will be responsible for the whole day to day operation of the property and supervising the other team members from house keeping and taking care of guest relations front desk and completing the daily checklist of the property.

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0.0 - 3.0 years

2 - 5 Lacs

Ooty

Work from Office

Overview Twin Falls Residency JOB Title : Hotel Admin Cum Receptionist Job location :Gundlupet Hwy, Kil Kodappamund, Kotagiri, Ooty, Tamil Nadu 643101 Qualification : B.Sc Hotel Management with 0 to 1 year Exp Male/Female Communication: English & Hindi Must Salary : 12,000 to 20,000 Please send your Resumes on utljobs2025@gmail.com & +91 9842669752 We Required : Greeting guests: Make a good first impression by welcoming guests in a friendly and professional manner Managing reservations: Take bookings by phone, email, or in person, and record them in the hotel s system Checking in and out guests: Assign rooms, give guests their keys, and check out guests when they leave Handling payments: Prepare bills, take payments, and balance the cash drawer Answering questions: Provide information about the hotel, local attractions, and transportation Handling requests: Deal with special requests like room service, wake-up calls, and taxi bookings Managing communications : Answer phones, take messages, and respond to emails Maintaining the front desk : Keep the front desk area clean and organized Coordinating with other departments: Pass on messages to staff and work with other departments to meet guest needs Providing concierge services: Arrange travel, book theater tickets, and provide information about local attractions Before applying for this position you need to submit your online resume . Click the button below to continue.

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1.0 - 3.0 years

2 - 5 Lacs

Ahmedabad

Work from Office

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: AI Service desk. Experience: 1-3 Years.

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2.0 - 5.0 years

6 - 12 Lacs

Guwahati

Work from Office

Responsibilities: Manage front desk operations & guest services Collaborate with departments on strategic planning & execution Oversee hotel operations & staff performance Ensure exceptional guest experiences

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6.0 - 10.0 years

7 - 8 Lacs

Chennai

Work from Office

Responsibilities: * Manage guest relationships & requests * Oversee front desk operations * Ensure exceptional customer service * Collaborate with departments on events & promotions * Lead hospitality team in front office Provident fund

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5.0 - 10.0 years

7 - 8 Lacs

Chennai

Work from Office

Responsibilities: * Manage guest relationships & requests * Oversee front desk operations * Ensure exceptional customer service * Collaborate with departments on events & promotions * Lead hospitality team in front office Provident fund

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1.0 - 3.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: TIS Service Desk. Experience: 1-3 Years.

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2.0 - 7.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Roles and Responsibilities: * Conduct FM staff training (HK, soft skills) * Create training materials. * Monitor effectiveness. * On-site training session * FM knowledge * Prior training experience * Good communication & presentation

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0.0 years

2 - 3 Lacs

Pune

Work from Office

Hiring for International Voice KPO Night Shift Sat Sun off Fresher: 20k + Upto 7k incentives No Customer support and no sales Simple verification voice process Call or whatsapp Husain 7990477483 or Simran 8126162413

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0.0 years

2 - 3 Lacs

Pune

Work from Office

Hiring for International Voice KPO Night Shift Sat Sun off Fresher: 20k + Upto 7k incentives No Customer support and no sales Simple verification voice process Call or whatsapp Husain 7990477483 or Simran 8126162413

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

1 - 2 Lacs

Pune

Work from Office

We are looking for Hostess / Waitress to join 100 Burgers. Ideal candidate either experienced or Fresher's with a passion for learning and desire to grow in the field of F&B Service having qualification in Hotel / F&B Management. Required Candidate profile Present menu and provide detailed information when asked. • Take accurate food and drinks orders, using a POS • Serve food and drink orders. Perks and Benefits 10k to 15k depending upon skills Perks and benefits 10k-15k depending upon experience

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1.0 - 5.0 years

1 - 3 Lacs

New Delhi, Gurgaon/ Gurugram

Work from Office

Job Description Great Opportunity to work with Leading Company Ienergizer for Airlines Process. Roles and Responsibilities: Customer Service Voice Process Attend customers queries Eligibility: Graduate in any stream Good in Communication Skills Comfortable with 24/7 Rotational Shifts NO Transport Salary from 26K Take Home Per Month, Excellent communication skills are Mandatory. 5 days work in a week. Rostered Week Off Job Location: - Gurugram Walk-in interviews at Ienergizer Plot 512-513, Udyog Vihar Phase 3, Sector 19, Gurgaon 14-July-25 to 24-July-25 Time - 10 A.M to 4 P.M Call SUSHIL HR 9958785988

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1.0 - 3.0 years

1 - 3 Lacs

Wayanad

Work from Office

Responsibilities: Greet and welcome guests upon arrival and provide menu explanations. Manage the seating arrangements to ensure an efficient flow of service. Monitor service quality and ensure guest satisfaction Food allowance Provident fund

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1.0 - 5.0 years

0 - 0 Lacs

bangalore

On-site

superhealth *Job Title:* Concierge/ community manager. Hospitality, Airlines, Hotel management or Travel Background Preferred and any one with face to face interaction with clent or customers. *Company Overview:* We are hiring on behalf of a premium client offering curated experiences and top-tier services to elite customers. If you have a flair for customer engagement, excellent communication skills, and a background in hospitality, travel, or airlines we would love to meet you! *Key Responsibilities:* *Be the first point of contact for customers and guests, providing a warm, engaging, and premium experience. *Manage day-to-day community/guest interactions, addressing queries and resolving issues promptly. *Coordinate with internal teams to ensure seamless delivery of services and events. *Plan and execute customer engagement activities and feedback initiatives. *Build strong rapport with guests, ensuring repeat satisfaction and brand loyalty. *What Were Looking For:* *Experience in hospitality (hotel front office, guest relations), airlines (cabin crew, ground staff), or travel desk operations. *Minimum 1-5 years of customer-facing experience. *Impeccable grooming, presentation, and communication skills. *Ability to manage multiple queries, complaints, and service delivery interactions calmly and professionally. *A proactive, cheerful, and service-oriented mindset. *Apart from any one with field sales experience can also apply. *Eligibility:* *Graduate in any stream (Hospitality / Tourism / Aviation diploma preferred). *Must be open to working weekends (rotational offs). *Fluent in English; local language is a plus. Females only *Why Join Us * *Work with a reputed and growing brand. *Upscale clientele & premium experience environment. *Great opportunity for career growth in customer success & engagement roles. IMMEDIATE HIRING , DIRECT CONTACT AT 9739398219 HR PRIYA

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1.0 - 5.0 years

2 - 3 Lacs

Lucknow

Work from Office

JOB DESCRIPTION: GUEST RELATION EXECUTIVE LOCATION: Lucknow JOB TITLE: Guest Relation Executive DEPARTMENT Operations JOB PURPOSE: To provide quality and personalized service to customers and ensure their safety and satisfaction index. DUTIES AND RESPONSIBILITIES : Supervision of Guest Assistance. Execute all the guest relations activities to achieve maximum guest satisfaction index scores. Provide training to staff on customer interaction, service standards, and communication skills. Adhering to and inspecting the grooming standards of the staff and assisting in case if there is any gap. In coordination with duty manager, chalk out a staffing plan on a weekly basis. Generate monthly sales reports and performance reports. Financial responsibility of the box office and candy of the property. Coordinating with other departments to ensure that the product and service standards are delivered. Escorting the guests at all times. SPECIFICATIONS: Qualification: Educational : 12th IHM graduate/graduate with prior industry experience preferred in the hospitality sector. Professional: Experience : 1-5 year Working conditions: In cinemas Competencies : Knowledge of the Product. Socially aware of the Page 3 clientele. Basic knowledge of MS Office is preferred. Good PR skills. Cheerful and outgoing personality. Communication skills, especially English. Confident personality. #urgentlyhiring #immediatejoiners #hospitality #cinema

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0.0 - 3.0 years

3 - 4 Lacs

Mohali, Chandigarh, Panchkula

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Fresher/Exp > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

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