Sous Chef duties and responsibilities A Sous Chef has many important tasks to maintain the food service of the establishment. Regardless of the hiring establishment, here are some of the main duties and responsibilities of a Sous Chef: Planning the menu and preparing food items, which includes specialty or seasonal offerings Estimating needed supplies and filing up orders accordingly Coordinating the work-flow and schedules of other kitchen staff members Training staff and introducing new cooking practices to the team Preparing and cooking offered dishes

Role & responsibilities Meet and greet clients. Oversee catered functions, in-house and off-site. Responsible for making the function space visually appealing and presenting the menu offering for the event. Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas. Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet and Catering Section in the shift assigned. Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service. Provide excellent customer service and ensure customer needs are met. Provide unique and creative ideas to enhance meetings & group experience. Should possess in-depth Knowledge of Food and Beverage preparation and presentation. Supervise events and team members throughout service. Guide the Banquet servers in the set up of tables and place settings. Be familiar with all current and upcoming event details. Resolve staff and customer concerns quickly and efficiently. Coordinate with the Kitchen and housekeeping department. Should be able to work under pressure and also work in long or break shifts. Scheduling banquet staff, preparing weekly duty charts to correspond with banquet functions, and managing labor monthly. Assist the F&B Manager with scheduling, training, and performance management. Assist and support the Conference Services Manager to provide excellent guest service Organise Transportation of food and equipment to offsite catering events. Should have experience in operating sales and catering software like Opera S&M, Protel Banquet, Delphi, etc. Should have experience in operating POS (point of sales) Softwares. Responsible for monthly inventory, consumption spreadsheet, and banquet staff labor. Responsible for ensuring sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Preferred candidate profile Supervise all phases of all types of banquet functions and coordinate activities daily. The Banquet supervisor should also oversee the banquet event and ensure that all service standards and departmental policies are followed by banquet staff. Act as a single point of contact with the banquet host during the banquet function.

Role & responsibilities Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPIs, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity Preferred candidate profile Proven food and beverage management experience Working knowledge of various computer software programs (MS Office, restaurant management software, POS) Ability to spot and resolve problems efficiently Mastery in delegating multiple tasks Communication and leadership skills Up to date with food and beverages trends and best practices Ability to manage personnel and meet financial targets Guest-oriented and service-minded Culinary school diploma or degree in food service management or related field

Kindly find the below mentioned JD for your reference Job Description Position : Front office Location : Thoraipakkam Designation : front office ( Executive / Senior Executive) Language : English with any regional language Noted : Only Hotel Industry background experience can apply. Participates in the development and implementation of strategies Front Office and Concierge that support achievement of the hotels goals Manages the operation of the front office and related areas during assigned shifts Creates the first impression by supervising the door, concierge and front office areas Participates in the development and implementation of processes and procedures for assigned departments which support achievement of service and financial goals Participates in the preparation of the annual budget; monitors achievement of budget and takes corrective steps as appropriate Prepares and analyses reports in order to develop an informative database for decision making and to communicate upcoming business throughout the hotel Analyses business forecasts and schedules accordingly Ensures that front desk handles billing and cash in accordance with hotels standards Plans and co-ordinates hotel housing activities by working closely with sales, catering, housekeeping and other departments Ensures seamless transition during shift changes by developing and implementing processes for shifts to communicate with one another Greets all arriving VIPs, is visible and in contact with guests in a public relations capacity. Logs any points of concern and promptly resolves/actions requests of guest as a First Effort priority. Follow up call(s) are to be made to ensure the guests expectations are met and exceeded. Assists in all administrative and statistical analysis of department operations Provides employees with the information needed to perform their job effectively Orients employees to the department and hotel and provides on-the-job training on job responsibilities Prioritises and assigns work Provides feedback to the employee and department manager on the employees performance of job responsibilities Utilises leadership skills and motivation techniques in order to maximise employee productivity and satisfaction of direct reports Performs all Human Resources related functions within the Front Office Department, including recruitment and selection, performance management, training and counselling Creates guest satisfaction by providing the WOW experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality Adheres to hotel policies and procedures Ability to manage all emergencies, guest and employee accidents and act appropriately to achieve a satisfactory outcome Keeps Manager promptly and fully informed of all problems or unusual matters of significance Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment At all times projects a favourable image of the Hotel to the public Interested Kindly Drop my your Updated Resumes on hr.mumbai@sterlingholidays.com Fix an appointment before walkin Mano Savery : 9967564448 walkin Address: Sterling Holiday Resorts Limited, 236, 4th Floor, Purva Primus, Okkiyampettai, Old Mahabalipuram Road, Thoraipakkam, Chennai, Tamil Nadu 600097

Kindly find the below mentioned JD for your reference Job Description Position : Call centrer Language : English with any regional language Noted : Only Hotel Industry background experience can apply. Obtains customer information by answering telephone calls; interviewing customers; verifying information. Ability to determine eligibility by comparing customer information to requirements; Informs customers by explaining procedures; answering questions; providing information. Maintains and improves quality results by adhering to standards and guidelines; Self-motivated and ability to learn by studying new product descriptions; Accomplishes the target and organization mission by completing related results as needed; Collections towards the product purchased. Skills: Verbal communication Phone skills / Mail skills. Listening People skills Customer service Attention to detail Professionalism Multi-tasking Interested Kindly Drop my your Updated Resumes on mano.savery@sterlingholidays.com Fix an appointment before walkin Mano Savery : 9967564448 walkin Address: Sterling Holiday Resorts Limited, 236, 4th Floor, Purva Primus, Okkiyampettai, Old Mahabalipuram Road, Thoraipakkam, Chennai, Tamil Nadu 600097

Role & responsibilities Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluate the job performance of each front office employee. Maintains working relationships and communicates with all departments. Maintains master key control. Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. Reviews and completes credit limit report. Works within the allocated budget for the front office. Receives information from the previous shift manager and passes on pertinent details to the incoming manager. Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash handling, check-cashing, and credit policies. Conducts regularly scheduled meetings of front office personnel. Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times. Upholds the hotels commitment to hospitality. Prepare performance reports related to the front office. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc. Monitor high-balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees. Monitor all V.I.P.’s special guests and requests. Preferred candidate profile Telugu speaking, preferable from Andra Pradesh

Roles and Responsibilities Ensure seamless execution of food and beverage operations, including guest handling, order taking, and service delivery. Manage restaurant management tasks such as inventory control, staff supervision, and quality standards maintenance. Develop strong communication skills to effectively interact with guests, colleagues, and stakeholders. Maintain high levels of professionalism at all times. Utilize problem-solving abilities to resolve issues promptly and efficiently. Desired Candidate Profile 1-3 years of experience in F&B industry or related field (hotels & restaurants). Strong knowledge of food safety regulations and hygiene practices. Excellent communication skills for effective guest interaction. Ability to work well under pressure in a fast-paced environment.

Dear Applicant, Job Description Role Hotel Sales Manager / Manager HSD Designation Senior Manager/Manager/ Assistant Manager Customer Acquisition-Leisure, Corporate & MICE Reports to AVP- Customer Acquisition-Leisure, Corporate & MICE Job Purpose • To develop a corporate FIT and MICE business for our resorts and to generate business from corporate & leisure segment in the operating region. • Achieve the budgeted targets within the branch purview. Key Areas of Responsibility • To build & maintain strong relationships with Corporates and Travel Agency Partners • To identify potential customers, create and close new business opportunities in line with the strategic direction of the company. • Communicate the Sterling holidays HSD Value proposition within the designated sales geography. • To make inspiring sales presentations to prospective customers. • Creating a Potential Pipeline of prospects for MICE and FIT, from Travel agencies and corporate businesses. Qualification Education: Minimum Graduation. Post-Graduation will be an added advantage. 2 Competency Required • Collaborative skills • Formal presentation skills • Organization and planning • Strategic and critical thinking skills • Data analysis and management • Problem analysis and problem-solving • Persuasiveness • Adaptability • Creativity • Judgment and decision-making Candidate Profile 4 Plus years of experience in Corporate & Leisure Sales in the respective region with a recognized Hotel Company / Chain. Interested candidate can send updated resume to careers@sterlingholiday.com / aarthi.c@sterlingholidays.com whats app your resume (9967564448) Subject - Hotel sales Manager - Location

INTERESTED: KINDLY SHARE YOUR RESUME ON hr.mumbai@gterlingholiday.com / 9967564448 Job Title: Growth Leader Business Development Designation: Senior Manager / General Manager Location: Pan-India (Extensive Travel Required) Department: Business Development Reports To: Head Business Development Position Overview: We are seeking a strategic and results-driven Growth Leader to spearhead business development across India and key international markets. This role is ideal for a professional with deep industry insights, a proven track record in deal-making, and a strong network in the hospitality ecosystem. The position involves significant travel and stakeholder interaction to drive the brands expansion goals. Key Responsibilities: Design and execute strategic business development initiatives in line with the brands premium market positioning. Identify, evaluate, and secure growth opportunities including greenfield, brownfield, lease, and management contract deals. Develop and manage a diverse pipeline of hospitality assets across geographies and property types. Lead end-to-end transaction processes: opportunity sourcing, due diligence, negotiation, documentation, and closure. Cultivate and sustain relationships with key stakeholders including property owners, developers, institutional investors, and government agencies. Provide market intelligence and commercial insights to aid in strategic decision-making. Collaborate with cross-functional teams (legal, finance, operations, marketing) for seamless execution and integration of projects. Drive team performance by mentoring and leading a high-performing business development team. Candidate Profile: Experience: Senior Manager: Minimum 810 years of relevant experience in business development within hospitality or real estate. General Manager: Minimum 1215 years of leadership experience in hospitality development, preferably with pan-India or global exposure. Proven track record in hotel acquisitions, management contracts, and partnership development. Deep understanding of luxury and experiential hospitality markets. Strong commercial acumen and negotiation skills. Mobility: Willingness and availability for extensive travel across India and international markets. Education: Graduate/Postgraduate in Hospitality Management, Business Administration, Real Estate, or related fields.

INTERESTED: KINDLY SHARE YOUR RESUME ON hr.mumbai@gterlingholiday.com / 9967564448 JD: Note: preferred Aviation industry Location : Chennai Corporate Office Overview: We are seeking highly driven professionals to join our Revenue Management team at senior leadership levels. Both roles are key to shaping and executing strategies that drive top-line performance across a portfolio of properties. The General Manager (GM) will focus on cluster-level execution, overseeing revenue for 8 to 10 properties , and leading a team to drive pricing, forecasting, and distribution excellence. The Associate Vice President (AVP) will operate at a strategic level, guiding multiple clusters or a larger portfolio, and steering company-wide revenue initiatives. Key Responsibilities For Both GM & AVP Roles: Revenue Strategy Development: Formulate and execute strategies aligned with market dynamics and company objectives. Pricing & Yield Optimization: Analyze data and demand trends to develop dynamic pricing strategies and improve yield. Cluster Management: Oversee revenue functions across multiple propertiesGM (810 properties), AVP (multiple clusters/regions). Forecasting & Budgeting: Lead accurate forecasting processes in collaboration with finance and operations teams. Performance Tracking: Monitor key revenue metrics, identify trends, and recommend corrective actions. Cross-Department Collaboration: Coordinate with sales, marketing, operations, and digital teams to align strategies. Distribution Management: Optimize performance across OTAs, direct booking platforms, GDS, and other channels. Team Leadership: Manage and develop high-performing revenue teams; ensure continuous learning and best practices. AVP-Specific Responsibilities: Strategic Oversight: Lead national/regional revenue strategies across clusters or business units. Executive Reporting: Present key insights and proposals to C-level stakeholders for business decisions. Innovation Leadership: Drive transformation initiatives involving tools, systems, and process improvements. Risk & Opportunity Management: Assess portfolio-level risks and opportunities to ensure revenue targets are met or exceeded. Qualifications: General Manager (GM): Bachelors degree in Business, Economics, Finance, or related field (Masters preferred). 68 years of experience in revenue management with at least 23 years in a cluster role (810 properties). Proficiency in revenue management systems and strong distribution knowledge. Strong analytical mindset and experience in team leadership. Associate Vice President (AVP): Masters degree (MBA preferred) in Business, Strategy, or Finance. 10+ years of progressive experience in revenue management, including leadership of multiple clusters or regions. Proven ability to manage large teams, develop strategy, and influence executive-level decisions. Strong command of distribution platforms, dynamic pricing, and data-driven decision-making.