Haryana
INR Not disclosed
Remote
Full Time
Wyndham Hotels & Resorts is now seeking a Development Manager Eurasia to join our team in Gurgaon, India. Job Summary The Development Manager Eurasia is responsible for the development of all Wyndham Hotels & Resorts (WHR) brands however the main focus will be on the Economy/ Budget/ Midscale sector in the Eurasia Region – Bangladesh, Bhutan, India, Maldives, Nepal and Sri Lanka. Working closely with the Head of Development Eurasia, the role will include all aspects of development including market research, sourcing and screening of potential projects, overseeing the analysis of projects’ potential, preparing contracts and attaining internal approval. The incumbent will be responsible for surfacing potential opportunities for growth by adding new properties to our portfolio. These may be new builds, conversions or rebrands mainly under franchised agreements. The role will also include building productive relationships with new and existing owners and franchisees in order to grow new rooms across Eurasia. This position will also have frequent contact with the Development/ Franchise Sales, Legal, Contracts Administration, Central Operations, New Hotel Openings, Architecture, Design & Construction (AD&C), Feasibility, Finance and Commercial teams. Responsibilities Identify and evaluate business growth opportunities for our economy, budget, and, at times, midscale brands in franchising opportunities for WHR. This will include extensive collection and maintenance of market intelligence in the specific territories assigned as well as the generation of franchise leads which conform to agreed strategies, and standards and manage these to the approval stage. In collaboration with the Legal Department, provide terms and conditions of agreements with franchisees/ representatives. Ensure that agreement terms and conditions follow the correct legal process and contract obligations are acceptable to/ approved by the organisation. Thereafter, conduct the follow up until deal closure. Coordinate all aspects of the development process internal to WHR, including site inspections, technical services representatives, requesting feasibility studies and pro forma valuations when required, overseeing the due diligence process, Operations Team involvement, and presenting the opportunity for approval by the Vice President and Wyndham’s International Approval Committee (“IAC”) as required. Establish and maintain purposeful and positive professional relationships with a strong network of contacts throughout your territories. These will include existing franchisees, partners, owners, potential investors and their representatives, brokers, agents and other subject matter experts in order to maintain awareness of activities in the market for new opportunities, renewals and exit windows. Ensure that all aspects of leads, executions and openings are fully recorded and maintained within the Salesforce.com CRM system so that all activities may be fully tracked and progress is reviewed. Complexity Decision Making Authority: This position will have the authority to make recommendations related to: Lead qualification and processing Providing standard key commercial terms for all/ any projects to all parties Closing transactions (100% responsible) Level of autonomy This position will have a low to medium sense of autonomy. The incumbent will be based in the Gurgaon office when not travelling. Impact The position has a direct impact on the company’s image, pipeline and revenue growth. This individual will have a specific annual quota to meet and the achievement of this will make a measurable impact on the Company’s bottom line performance. Scope/ Financial Responsibility They will have annual Key Performance Objectives to meet which will be measured in terms of their contribution to System Growth (executions and openings) and agreed personal objectives. This is a revenue generating position and the incumbent's individual performance will have a direct impact on the Company’s growth, financial performance and the achievement of the regional strategy. They will be responsible for managing their own travel and related expenses in accordance with an approved annual budget (the budget will be communicated to the individual). Abilities/ Key Competencies/ Skills Highly developed analytical, negotiation and financial skills Able to build and maintain positive professional relationships Solution orientation and able to anticipate, and resolve potential obstacles Able to meet deadlines and project timelines Superior communication and presentation skills, both oral and written Detail orientation Highly self-motivated, goal oriented and target driven Demonstrates the highest standards of honesty, integrity and discretion Customer focused Culturally sensitive and adaptable Able to work remotely and autonomously whilst demonstrating a collaborative approach and spirit Experience/ Certificates/ Education Educated to degree level or equivalent, ideally in a Business Administration, Real Estate, Finance or Hospitality discipline. Post graduate qualification or equivalent experience in property advisory or similar would be an advantage. Previous experience in a corporate environment within the preparation and negotiation of franchised contracts is required. Previous experience in the negotiation or brokerage of franchising, real estate development and/ or the hospitality sector are advantageous. Experience of working in the hospitality industry at the hotel or corporate level is a must. Fluency in spoken and written English is essential. Additional language capabilities would be be a plus (e.g. Punjabi and Hindi). Must be computer literate and experienced in using all Microsoft Office programmes including Word, Excel, PowerPoint and Outlook. Candidates must also have had experience in using Customer Relationship Management tools. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work. Job Location: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana 122011 Employment Status: Full-time Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Wyndham Hotels & Resorts is now seeking a Revenue Management Specialist Eurasia to join our team in Gurgaon, India. Summary The Revenue Management Specialist Eurasia position’s primary purpose is to serve participating hotels and assist the Revenue Management Team Lead Middle East & Eurasia by monitoring for compliance to established Revenue Management Policies and Best Practices. The Revenue Management Specialist Eurasia assists in maximizing room revenue and growing the RevPAR Index (market share) for each hotel in a portfolio. Key Hotel Team Members with whom the Revenue Management Specialist Eurasia will interact include General Manager, Director of Sales, Revenue Manager, and/ or Front Office Manager. Other key Revenue Management stakeholders may include Central Revenue Management Team Members, management company representatives and other Commercial Services Team Members. The Revenue Management Specialist Eurasia will be responsible for achieving three primary accomplishments: 1. a trusting relationship with the hotel teams and other key revenue management stakeholders. 2. an appropriate Revenue Management strategy, including pricing, for all portfolio hotels. 3. an alignment with the hotel teams and other key revenue management stakeholders on Revenue Management strategy and pricing. This will be accomplished by but not limited to: Audits of existing systems, analyzing, managing, and maintaining rates and rate codes in RMS, CRS, Lanyon, Property PMS, and connected channels. Responsibilities Prepare and hold Monthly, Bi-weekly or Weekly Meetings (according to Service Package) with Clients to discuss performance and revenue opportunities, audit, and upcoming promotions, and share relevant information. Audit existing Property setup to determine if the content is current and if Property is taking advantage of distributing themselves correctly through the central reservation system. Assist internal/ property steps toward making changes to rates and inventory, and any downstream distribution channels (in case of exceptions found and in concert with the property leadership), consistent with the Brand Standards, Revenue Management Policies, and Best Practices. Internally assist designated Managers in the Revenue Management process for complex properties. Understand and guide the property and/ or RM of the rate loading process, RFPs, and promotions. Ensure that rates are loaded according to Brand Standards. Formulate a plan to improve hotel performance, recommend that plan to the hotel team, and implement the approved changes in relevant systems. Establish reports with the property teams and demonstrate an understanding of each hotel’s market, unique goals and challenges. Maintain inventory/ rate visibility and consistency across all distribution channels according to Brand Standards, Revenue Management Policies and Best Practices. Complexity Decision-making authority is at a low level, although it does facilitate the process for supported hotels and it also increases in specific cases. Work consists of routine tasks, processes, or operations. The jobholder selects and applies several clearly prescribed, standard policies and procedures. Requires choosing between a few clear choices or discussing them with a Supervisor to solve problems. Problems generally involve the selection of standard procedures, organizing work, and checking results. Answers are usually found by selecting from specific choices defined in standard work policies or procedures. Work requires active involvement in projects that result in new ideas or methods. Improved methods generally affect the hotel’s bottom-line performance and immediate department. Alternative courses of action may require Supervisor approval. Serves as a project team member working to achieve defined goals. Requires regular contact with property designated contacts; interaction within the department and periodic contacts with other departments, supplying or seeking information on specialized matters. Scope/ Financial Responsibility The position has a revenue impact as it relates to ensuring that Brand Standards, Revenue Management Policies, and Best Practices are adhered to. All these are designed to increase market share, generate incremental revenues, customer loyalty, and increase brand awareness for properties while minimizing opportunity costs of not having adequate rates and inventory available for sale across various channels. Abilities/ Key Competencies/ Skills Must be able to convey information and ideas clearly, both in oral and written communications. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to work well in stressful situations, including the ability to handle property questions and concerns with satisfactory results. Must be able to work on multiple tasks. Must be able to show initiative in job performance, including anticipating, preventing, identifying and solving problems as necessary with or without Supervisor guidance. Ability to analyse, interpret and explain statistical data, develop strategies and generate a course of action. Strong mathematical comprehension. Must maintain composure and objectivity under pressure. Must have the ability to assimilate information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must have effective presentation skills. Must have excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others. Must be effective at listening, understanding, and clarifying the concerns and issues raised by key clients, co-workers and supervisors. Must be able to work with and understand financial information, data, and basic arithmetic functions. High proficiency with MS Office Programs and any other systems that may be designated by the company. Perform other duties as requested by management. Attend meetings/ training as required by management. Experience/ Certificates/ Education BA/ BS Bachelor’s Degree in Hospitality, Business Administration, Finance, or Economics, or a minimum of two (2) years of analytical experience within Revenue Management, Data Management or Reservations, either at hotel or corporate level. Hospitality experience in the European Market. Has knowledge of office or operational procedures. Performs basic typing/ word-processing, bookkeeping, checking of charts or records and posting of information to a database/ spreadsheet, following instructions. Familiarity with MS Office (Excel and Word) is necessary. Proficient with PMS, CRS, RMS, Online Channels and BI Tools, and industry-related reporting. Fluency in English is a must. Arabic in addition would be beneficial. Organizational Relationships The Revenue Management Specialist Eurasia reports into the Revenue Management Team Lead Middle East & Eurasia. Show more Show less
Haryana
INR Not disclosed
On-site
Full Time
Wyndham Hotels & Resorts is now seeking a Finance Manager, Managed Hotels EMEA to join our team in Gurgaon, India. Job Summary The Finance Manager, Managed Hotels EMEA is responsible for analysing Hotel KPI's to support senior operations management with timely financial performance data and strategic planning for properties. They will ensure compliance with accounting systems and practices, and budgeting processes that ensure the smooth operations of the EMEA managed properties. Very occasional Managed Hotel visits could be required however mainly virtual support is expected. Responsibilities REGIONAL LEADERSHIP SUPPORT Assist with compliance and performance of the finance departments of the EMEA managed hotels, including training on Wyndham systems and processes as required. Monitor finance pre-opening requirements for new openings. Act as Finance subject matter expert and provide troubleshooting services. Oversee timeliness and consistency of reporting, adherence to financial standards at all Managed hotels through analysis of monthly operational review and review of audit packages, and maintain regular communication with the Finance teams. Support analysis and review of annual hotel budgets and monthly reforecasting. Maintain direct relationship with the Hotel Finance teams and General Managers to provide maximum value to the Operations team through analysis, information and communication. Any other reasonable duties as directed by either the Regional Directors in EMEA or the Head of Finance EMEA. FINANCIAL ANALYSIS & REPORTING Highlight performance issues from monthly reporting and reforecasting to General Managers and Senior Management. Work with the Head of Finance EMEA to ensure relevant analytical reports are provided regarding comparative hotel performance. Work with the Head of Finance EMEA to review trend analysis and offer appropriate insights to Senior Operational Management regarding actual hotel performance and opportunities for improvements. AUDIT & COMPLIANCE Monitor compliance with Wyndham Accounting SOP's through monthly checklists and quarterly hotel self-audits, providing feedback on deviation, remediation and best practices. Monitor Wyndham receivables at hotels. Ensure accurate reporting of data by individual hotels to Wyndham. FINANCIAL SYSTEM SUPPORT Act as lead contact for EMEA Managed Hotels' Finance teams in the utilisation and consistency of the Wynview reporting system. Work with EMEA Managed Hotels' Finance teams to ensure all financial inputs into the system are timely, accurate and meaningful. ANNUAL BUDGETS Support the delivery of the annual budget process. Key Competencies Business Acumen Demonstrate understanding of Hotel operations, key drivers, and objectives. Analyse forecasts and budgets. Recognise organisational limitations and what is possible at certain times. Be aware of and responsive to external influences (positive or negative) on the organisation. Building Trust Develop initiatives that foster open communication. Challenge the status quo and evaluate the effectiveness and impact of communication initiatives. Behave in accordance with the organisational vision and values. Demonstrate personal accountability. Promote the organisational values of trust and accountability. Recognise the unique skill set and contribution of all Associates. Anticipate when change is required and involve appropriate parties in planning. Communication Plan and employ the appropriate medium, channel and format to enhance understanding and retention of the message by Senior Management. Model an open and honest communication style to create an environment of empowerment. Communicate in a timely manner. Present arguments clearly. Consult all stakeholders. Foster open communication and candid discussions with people at all levels of the organisation. Count On Me! Create a customer-focused environment in the organisation. Develop and strengthen customer relationships and loyalty. Support business direction taking into account customers' long- and short- term needs. Become a critical element of the customer value chain and decision making process. Driving Results Measure and report Goal achievement for organisational performance. Adjust course of action based on changed priorities. Engage with people and be accountable for results. Report with appropriate guidance to support decision making by team members. Innovation Think strategically to capitalise on opportunities and new trends before being driven to do so by need. Recognise opportunities and recommend change. Utilise matrix as a strategic resource. Encourage innovation and creativity within the team. Motivate others to change by demonstrating own changed behaviour. Involve people in planning the change impacting them. Manage support systems to sustain the change. Leadership Effectiveness Maintain positive attitude at moments of stress and positively influence others' attitudes. Reinforce the existence of a common vision within the team, and support alignment and mobilisation of the organisation by reporting on a set of common goals. Develop formal and informal communication systems for sharing information. Support team over personal priorities when necessary. Valuing Diversity Seek ways in which a more diverse workforce can help the organisation or department become more competitive for the future. Experience/ Certificates/ Education Multi-site Hotel Finance experience. Experience of financial statements, budgeting/ forecasting and consolidation. CPA or equivalent professional designation is a plus. Attention to detail. Strong computer literacy. Interpersonal skills. Ability to communicate clearly and effectively with General Managers, Director of Finance and corporate colleagues. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work. Job Location: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana 122011 Employment Status: Full-time Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
Haryana
INR Not disclosed
On-site
Full Time
Wyndham Hotels & Resorts is now seeking a Finance Manager, Managed Hotels EMEA to join our team in Gurgaon, India. Job Summary The Finance Manager, Managed Hotels EMEA is responsible for analysing Hotel KPI's to support senior operations management with timely financial performance data and strategic planning for properties. They will ensure compliance with accounting systems and practices, and budgeting processes that ensure the smooth operations of the EMEA managed properties. Very occasional Managed Hotel visits could be required however mainly virtual support is expected. Responsibilities REGIONAL LEADERSHIP SUPPORT Assist with compliance and performance of the finance departments of the EMEA managed hotels, including training on Wyndham systems and processes as required. Monitor finance pre-opening requirements for new openings. Act as Finance subject matter expert and provide troubleshooting services. Oversee timeliness and consistency of reporting, adherence to financial standards at all Managed hotels through analysis of monthly operational review and review of audit packages, and maintain regular communication with the Finance teams. Support analysis and review of annual hotel budgets and monthly reforecasting. Maintain direct relationship with the Hotel Finance teams and General Managers to provide maximum value to the Operations team through analysis, information and communication. Any other reasonable duties as directed by either the Regional Directors in EMEA or the Head of Finance EMEA. FINANCIAL ANALYSIS & REPORTING Highlight performance issues from monthly reporting and reforecasting to General Managers and Senior Management. Work with the Head of Finance EMEA to ensure relevant analytical reports are provided regarding comparative hotel performance. Work with the Head of Finance EMEA to review trend analysis and offer appropriate insights to Senior Operational Management regarding actual hotel performance and opportunities for improvements. AUDIT & COMPLIANCE Monitor compliance with Wyndham Accounting SOP's through monthly checklists and quarterly hotel self-audits, providing feedback on deviation, remediation and best practices. Monitor Wyndham receivables at hotels. Ensure accurate reporting of data by individual hotels to Wyndham. FINANCIAL SYSTEM SUPPORT Act as lead contact for EMEA Managed Hotels' Finance teams in the utilisation and consistency of the Wynview reporting system. Work with EMEA Managed Hotels' Finance teams to ensure all financial inputs into the system are timely, accurate and meaningful. ANNUAL BUDGETS Support the delivery of the annual budget process. Key Competencies Business Acumen Demonstrate understanding of Hotel operations, key drivers, and objectives. Analyse forecasts and budgets. Recognise organisational limitations and what is possible at certain times. Be aware of and responsive to external influences (positive or negative) on the organisation. Building Trust Develop initiatives that foster open communication. Challenge the status quo and evaluate the effectiveness and impact of communication initiatives. Behave in accordance with the organisational vision and values. Demonstrate personal accountability. Promote the organisational values of trust and accountability. Recognise the unique skill set and contribution of all Associates. Anticipate when change is required and involve appropriate parties in planning. Communication Plan and employ the appropriate medium, channel and format to enhance understanding and retention of the message by Senior Management. Model an open and honest communication style to create an environment of empowerment. Communicate in a timely manner. Present arguments clearly. Consult all stakeholders. Foster open communication and candid discussions with people at all levels of the organisation. Count On Me! Create a customer-focused environment in the organisation. Develop and strengthen customer relationships and loyalty. Support business direction taking into account customers' long- and short- term needs. Become a critical element of the customer value chain and decision making process. Driving Results Measure and report Goal achievement for organisational performance. Adjust course of action based on changed priorities. Engage with people and be accountable for results. Report with appropriate guidance to support decision making by team members. Innovation Think strategically to capitalise on opportunities and new trends before being driven to do so by need. Recognise opportunities and recommend change. Utilise matrix as a strategic resource. Encourage innovation and creativity within the team. Motivate others to change by demonstrating own changed behaviour. Involve people in planning the change impacting them. Manage support systems to sustain the change. Leadership Effectiveness Maintain positive attitude at moments of stress and positively influence others' attitudes. Reinforce the existence of a common vision within the team, and support alignment and mobilisation of the organisation by reporting on a set of common goals. Develop formal and informal communication systems for sharing information. Support team over personal priorities when necessary. Valuing Diversity Seek ways in which a more diverse workforce can help the organisation or department become more competitive for the future. Experience/ Certificates/ Education Multi-site Hotel Finance experience. Experience of financial statements, budgeting/ forecasting and consolidation. CPA or equivalent professional designation is a plus. Attention to detail. Strong computer literacy. Interpersonal skills. Ability to communicate clearly and effectively with General Managers, Director of Finance and corporate colleagues. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work. Job Location: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana 122011 Employment Status: Full-time Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
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