About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: Experienced technical position in the food and beverage service Role and Responsibilities General Executes all tasks assigned by his/her supervisor Demonstrate high degree of standard awareness, promotes team work and act as a role model Attains all scheduled training sessions Displays warmth, care and enthusiasm when dealing with guest and fellow colleagues Departmental Prepares miseen place, setup and clears table, in the work area. Maintains high standard of hygiene and orderliness Takes order for guest, serve food and beverage and serve as per the hotel services and products Is thoroughly familiar with beverage and menu items and able to compose and recommend suitable menu progression and wine pairing; upsell sensitively Provides genuine hospitality He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP Keep abreast of events happening in the hotel Specific responsibilities and task General Adheres to the hotel s code of conduct and grooming and hygiene standards Is seen on working hands-on, assists colleagues in crunch times, walk the talk Actively participates in briefing and meetings Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned Does the linen pickup and main the stock Has to set the side stations after every meal period Departmental Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented Requisitions supplies according to established procedure Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner Appropriate manual/policy and procedure: Four seasons service culture standards Four seasons core standards General: Front and lobby areas Problem resolution Heart of the house/employee dinning Staff locker rooms Compliance policies Confidential, privacy and proprietary data statement Policy against harassment Electronic system policy Skills and Abilities: Has to have 1-2 years of relevant experience in a 5-star hotel/resort or reputed stand-alone restaurant Possesses aptitude and upward mobility Should be flexible in working in different outlets on business demand Possesses excellent English, math and psychometric abilities Basic beverage knowledge preferred

About the location: The Assistant Finance Manager plays a key leadership role in overseeing all hotel financial operations. Ensures accuracy, timeliness, and compliance across general ledger, payroll, and audit functions. Acts as a key delegate to the Assistant Financial Controller and may step into that role when needed. The role demands strong oversight of financial reporting, internal controls, and statutory compliance. This position is responsible for safeguarding financial assets and optimizing accounting systems

About the location: About the role The Accounts Payable Executive is responsible for overseeing and supervising the operation of the Accounts Payable functions within the department, and monitoring of the process for payment according to Four Seasons Hotels Limited policies and procedures. As an integral member of the accounting team, individual will assist with the timely completion of month-end deadlines and reporting. This Role reports to the Assistant Director of Finance What you will do Print prepares and mail statements for outstanding C/L accounts at least twice per week. Answer guest and credit card inquiries concerning accounts including the documentation and preparation of adjustments if necessary on a timely basis. Prepare and maintain complete, accurate and organized records for all outstanding accounts as directed by the Credit Manager. Ensure all Travel Agent payments are properly reviewed/verified, audited and all Travel Agents have valid IATA number (or equivalent) and ensure that payments are not made for non-commissionable transactions and the Travel Agent is eligible to receive payment. Review group and catering contracts establish understanding of billing arrangements and follow up on deposits and prepayments. Assist the Income Auditor, if necessary, in reconciling the City Ledger totals. Assist the Credit Manager in the performance of his/her other duties as requested including the following: Obtaining credit references. Collection of outstanding accounts. Attending pre-& post conference meetings with meeting planners. Attend and record minutes at credit meetings. Perform monthly balance sheet reconciliations to ensure balances agree to the outstanding credit card balance per the credit card reconciliations What you bring 2-5 years of experience in accounting is required. Minimum of a B. S. degree in Accounting. Working knowledge of generally accepted accounting principles is required. Knowledge of and ability to operate computer equipment, Microsoft Office Suite software, Opera, and F&B POS systems is required. Ability to read, write, and speak fluent English. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Learn more about what it is like to work at Four Seasons - Visit us: http://jobs. fourseasons. com/careers https://www. linkedin. com / company / four-seasons-hotels-and-resorts press. fourseasons. com/Bengaluru or check us out on facebook. com/FourSeasonsBengaluru/ and follow @FourSeasonsPR on Twitter.

About the location: About the role Sales Coordinator will Implement, lead and action the general administration functions of the Catering department. Secure and service Catering Business from the Social and Corporate Market, through active and effective promotion, solicitation, and prospecting, while maintaining FS standards and maximizing revenue/profit potential. What you will do Actively solicit new business and respond to inquiries in absence of catering manager with the intention of confirming profitable catering business. Maintain an active trace/follow-up system on all inquiries and personal sales calls. Prepare correspondence (proposals, contracts, form letters, internal forms, etc. ) and provide administrative support as required by the Director of Marketing and Catering departmental head. Conduct property tours and entertain planners of meetings, social events, and weddings. Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues. Answer telephones and take messages for the Catering Department adhering to Four Seasons standards What you bring College education is required. Hotel Graduates preferred. Previous experience in Sales or Sales Administration will be an added advantage. Excellent reading, writing & oral proficiency in the English language. Work well under pressure, requires multitasking and being a team player. Detail oriented, well developed organizational skills and a strategic thinker. Fresh hotel school graduates/ MBA students are welcome to apply. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Learn more about what it is like to work at Four Seasons - Visit us: http://jobs. fourseasons. com/careers https://www. linkedin. com / company / four-seasons-hotels-and-resorts press. fourseasons. com/Bengaluru or check us out on facebook. com/FourSeasonsBengaluru/ and follow @FourSeasonsPR on Twitter.

About the location: The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience.

About the location: About the role The Catering Coordinator provides administrative assistance to Catering and Conference Service Managers assisting with contracts, BEO s, and office administration. This Position reports to the Director of Catering What you will do - Maintaining files and filing system of accounts. - Ensuring development, maintenance & management of all Hotel Sales data bases. - Coordinating sales team by managing schedules, filling important documents and communicating relevant information. - Prepare proposals for new and existing customers and facilitate showing of facilities and service in support of the sales managers, when needed. - Contracting bookings and assist sales team in the execution of sales process. - Supporting the sales team in administrative tasks such as preparing group resume, preparing expenses report, processing commissions, etc. What you bring - Administrative or sales coordinating experience in the similar role in a luxury brand is considered as an asset - Working knowledge of hotel operating systems such as Golden, Opera or Delphi. - Minimum 6 months of experience in selling group catering and conference center sales and ability to effectively engage in sales lead generation. - Good command over English Language - Strong Communication skills and an eye for attention to detail is considered an asset. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals

About the role The Sales Manager will ensure that sales activities, top accounts and bookings are focused to yield maximum revenue per available room. You will work closely with the Director of Sales and will be responsible to respond to requests in a timely and efficient manner set forth by our core standards and will also be flexible in handling other duties related to the Sales department. What will you do: Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up. Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls. Create and execute direct sales plan specific to market assignment. Promote local awareness through maintaining relationships with CVB s and tourism authorities. Conduct tours of property to meeting planners and other potential customers while informing of all hotel/resort services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate. Work closely with conference services and catering through execution of definite program; keep Director of Conference Services and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate. Coordinate all sales related activity through the direction of director of sales; negotiate contract specifics to achieve maximum profitability while satisfying customer needs. Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections. Participate in hotel specific, local, and Four Seasons sponsored sales blitz, and telephone blitz activity. Promote and sell to group market in defined geographic region. Generate hotel awareness through direct phone sales; direct sales calls, tradeshows and networking groups. Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals. What you bring 4+ years experience working in hotels is considered an asset Strong ability to develop and implement effective sales strategies to meet business objectives. Bachelors Degree in a relevant field is considered an asset Ability to lead and motivate a sales team, fostering a high-performance culture and driving results. Ability to analyze sales data, market trends, and competitor activities to identify opportunities for growth. Strong Communication skills and an eye for attention to detail Good command over English Language Strong commitment to providing excellent customer service and ensuring guest satisfaction. Background in Luxury Resort and Hotel considered an asset Hotel Sales experience essential (minimum of 2 years) in Hyderabad region. Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera. Proven sales track record a plus What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Comprehensive Insurance coverage for Hospitalization and Personal Accident Complimentary Dream Holidays at other Four Seasons Hotels and Resorts Complimentary Employee Meals

About the location: About the role The Head Bartender is responsible for preparing and supervising the day-to-day operations for the Bar and restaurant by preparing and serving of Beverage . To assist F&B Manager in ensuring all staff adhere to Four Seasons standards. This role is reports to the Restaurants & Bars Manager. What you will do Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards. Serve a variety of beverages and have excellent knowledge of the beverage menu; Develop complete knowledge of all products offered by the bar such as wines, cocktails, beers, Armagnacs, cognacs, spirits and all other beverages. Perform all opening and closing tasks at the bar; be able to set-up tables as per required standards. Have detailed knowledge of all menu items whether it be food or beverages. Tidy up and clean bar area during service hours. Ensure bar is properly stocked at all times and that opening and closing tasks are executed. Immediately report all incidents or atypical situations to the supervisor. Confirm guest orders including any special needs or requests from the lounge server using the hotel s point-of-sales system; check completed orders with the guest s original order. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Work harmoniously and professionally with co-workers and supervisors. Communicate with guest and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information Assist with bar inventory. What you bring 2-3 years experience in a similar role within 5 Star luxury Hotel is considered as an asset Experience working within well-known stand-alone Bar/Restaurant. Creativity and efficiency. Excellent beverage knowledge. Positive attitude with a generous and uplifting team approach. Ability to proactively anticipate and prioritize the needs of the guest. Energetic and professional approach to his/her craft. Ability to pour, mix, and blend a wide variety, of wines, spirits, and missed drinks. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities including an international career. Complimentary Dream Holidays at other Four Seasons Hotels and Resorts Comprehensive Insurance coverage for Hospitalization and Personal Accident Learn more about what it is like to work at Four Seasons - Visit us: http: / / jobs.fourseasons.com / careers https: / / www.linkedin.com / company / four-seasons-hotels-and-resorts press.fourseasons.com/Bengaluru or check us out on facebook.com / FourSeasonsBengaluru / and follow @FourSeasonsPR on Twitter.

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Is proactive and creative in identifying and developingintegrated PR and Social Media programs which capitalize on unique and newsworthy stories as well as leveraging unexpected opportunities as they arise. Engages in media relationsby actively managing professional relationships with local and regional media and influencers that will benefit the hotel and company as a whole. Includes hosting media visits, pitching targeted story ideas, organizing fam trips and photo shoots, entertaining key media and influencer contacts, responding in a timely way to media enquiries, and supporting social PR. Oversees the hotel s digital content strategy and manages all property social media channels, creating relevant and engaging content and increasing follower engagement. Ensures the hotel s web and App presence is aligned with the Hotel s positioning and business objectives and where possible links to other FS content channels. Plays a key role in reputation management; acts as a strategic communications advisor to management by keeping track of public attitudes, flagging possible consequences of decisions, developing key messages and managing issues and crisis communications. The role can also be involved in the management or oversight of online reviews responses. Understands Hotel s marketplace ; well-informed of market trends, including evaluating the competition s marketing communications activity and implements change as dictated by market requirements. Monitors own media coverage and competitor coverage as well as online reviews for deeper market insight. Works closely with the F&B and Spa teams to develop promotional and marketing activities and calendars to feed relevant owned channels so as to stimulate revenue opportunities. Able to forge alliances and maintain positive cooperative working relationship with other departments. Able to manage relationships with public relations agencies, keeping them informed of relevant news and updates to maximize opportunities for exposure. Uses a strategic approach in overseeing the Hotel s community relations, CSR initiatives, internal communications and other activities specific to the Hotel and its VIP guests. Assists Director of Marketing with SEO, digital marketing, PPC and e-commerce (as needed) to ensure messaging and creative is aligned across all activities

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: Reporting to the Guest Experience Manager, this vital role forms part of the Front Office team and respond to a wide variety of guest requests by accurately assessing the guest needs, requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies. Seek out opportunities for guest-centric experiences in all outlets of the hotel and assists hotel outlets in putting processes in place to ensure that these opportunities are executed by all employees. Role and Responsibilities Trains and schedules the Guest Experience Staff. Supervises day-to-day performance of the staff. Coaches staff to achieve Core and Service Culture standards. Disciplines staff as needed. Works with Departmental Managers and Learning & Quality Assurance Manager to put processes in place to ensure that these opportunities are executed by all employees. Develop new/innovative ways to provide anticipatory (intuitive) service. Set up processes to gain valuable insight Pre (Pre Arrival Meetings), Post (Departure Email/Mesg) and during guest stay to create lasting experiences. Identify all experience assistance required guests (Ex -Glitch Guests) and offer recovery. Coordinate among all departments for seamless execution of service to ensure complete turnaround of glitch guests. Measures results (challenges, successes, etc. ) and communicates on a weekly basis to the GE team and in other meetings (Medallia) as required. Consistently driving the team to achieve high guest experience scores on Medallia, Trip Advisor etc. Oversee and implement Hotel Guest Experience initiatives and ideas shared at Global Level. Work with Guest Experience Manager to learn from other s successes and opportunities and develop a consistent product worldwide. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact while working harmoniously and professionally with co-workers and supervisors Utilizes a variety of software programs (Keys & Shopping Cart) to accurately input special arrangements the guest has made and to assure proper billing while ensuring concierge database is updated regularly and "insightful" information is keyed in accurately and in a timely manner. Review transportation requirements on a daily basis and ensure cars and drivers are scheduled accordingly and planned efficiently, ensuring smooth check-in and check-out of all guests Ensure assistance is provided to the Guest Experience Manager/ Front Office Manager in forecasting and budgeting of revenues and expenses for all areas under control. Reviewing daily arrivals (including VIPs, special guest requests, group needs) and assigning rooms Coordinating with respective departments especially Housekeeping/F&B to ensure all guest requests are met. Personally managing and making personal contact with all VIP, suite guests and frequent return guests Ensuring all front of house departments are complying with Four Seasons Core / Culture Standards and develop periodic training programs for various jobs under areas of responsibility. Be able to handle guest complaints, resolve them, work closely with Hotel Assistant Managers and raise glitch records. Handling all guest complaints and keeping management informed when necessary while ensuring all glitches are reported in a timely manner and addressed accordingly. All VIP and Suite room guests amenities, special requests and welcome cards are in order prior to arrival and must be checked. IRC for all Limo check ins. Assistant Managers and Guest Experience staff to be actively present and hands-on in the day to day operations of the hotel by making their presence felt in the lobby The DOR/ADOR/FOM/GEM must be kept informed of all activities of Front Office departments (Guest Services, Front Desk, Concierge and Transportation). All activities must be communicated/reported and solution/alternative on any problems, guest requests, special requirements are to be shared and followed upon. Work closely with the Assistant Managers on room availability and maximize Rooms Upsell Revenue. Yearly performance reviews to be conducted for reporting employees as scheduled and perform any other tasks and duties as directed by the management of the hotel. To ensure that the guest experience team are highly motivated and outings are organized once every quarter for them to experience restaurants, places of interest, tours etc. Actively monitors chat (Messenger), Keys and other mobile applications to ensure timely action. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell Desk, Front Desk, Lobby Coverage and drive way management. Be able to provide basic trouble-shooting support for in-room services such as Internet, TV, Movies, Board Games, Web service and equipment rental. Assist with all Front Office related activities as and when required.

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. People Functions Maintain harmonious and professional relationship with all departments and Home Office. Comply with and enforce Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Must have strong interpersonal skills and be able to relate to all levels of staff. Must be able to assist hotel guests with technical requirements and issues. Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement. Assist in other areas of the accounting office as needed. Product Functions Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day. Establish and maintain user procedures and hardware familiarization for all systems. Provide administration services, to include; contribution to technology capital and operating budgets. Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation. Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting. Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property. Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management. Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards. Assist in the co-ordination of new acquisitions and major projects as required. Participate in property-level, corporate-initiated technology implementations. Good knowledge and support for Desktop OS and applications including patches. Provide direct guest support and quality support to function rooms and conference services. Administer Lotus Notes, connection to global VPN and other communication tools. Assist in the process of systems backup and recovery procedures. Assist in management of third party vendors. Provide 24 / 7 support for mission critical systems. Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance - wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc). Perform any additional duties as assigned by the Director of Finance/Assistant Director of Finance or Director of IT. Profit Functions Recommend new applications as requested by hotels to streamline business processes. Implement technology best practices . Provide HSIA Guest and Customer support when no contract with third parties exists. Competencies: Key Behavioural Competencies Technical Skills and Knowledge Highest level of integrity and transparency. Good interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams. Pro-active and inquisitive mind set to develop problem solving, decision making, conflict resolution and strategic thinking skills Good written and verbal communication skills Work in a safe, prudent and organized manner. Technical background, MCSE or strong networking skills. Prior education and/or experience supporting complex networks. Four Seasons IT core standards and key controls. Good knowledge of the Four Seasons policies and procedures. Knowledge of basic accounting principles. KEY FUNCTIONAL COMPETENCIES Reasonable cost analysis, cost management and budgeting skills. Clear understanding of the purpose and reasons for internal controls. Understand and familiar with hotel quality standards and service standards. Strong commitment to service.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Welcomes and greets all Spa guests that comes for Spa services by effective usage of GOLDEN with recognition and guest name. Experienced technical position in the Spa & Health Club Department. Provides professional massage, body treatments, Skincare beauty treatments, including grooming services using the standards established by Four Seasons Mumbai. Role and Responsibilities: Gene ral Is directly responsible for the day to day key processes in his/her area of work Assists his/her supervisor in executing the day to day operational requirements Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model Attends all scheduled training sessions Actively offers operational, employee and customer (internal and external) related feedback to management Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers ; lives the Golden Rule Departmental - Treatments Provide professional treatments for any guest (male or female) including but not limited to massage, facial treatments, grooming and body treatments. Recommend further treatments to guest which address their concerns and preferences Describe spa treatments knowledgeably and enthusiastically and ask guests pertinent questions, to determine their needs and preferences Utilize all of the professional products safely and accurately & take reasonable care to perform duties as instructed, and to prevent injuries to self and others Have a thorough understanding of every spa service including benefits, indications & contraindications for each of the treatments, facials, massages Ensure treatment rooms are immaculately maintained (including linen, terry and any equipment in the treatment room) Performs all services as per the standard operating manuals Departmental - Reception Recommend treatments and rituals based on their needs and desires Make reservations in Spa software accurately to ensure guest needs and requests are met Ensure confirmations to guests are completed accurately Maintain a guest history database on guests and members, ensuring specific needs, medical history has been documented to ensure recognition Operate the Spa software system for spa reservations and all other Spa software functions Recommend retail products to your guest to continue the benefits without being persuasive. Specific Responsibilities and Tasks General Adheres to the hotels code of conduct and grooming & hygiene standards Is seen as working hands-on, assists colleagues in crunch times; Walks the talk Actively participates in briefings and meetings Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned Departmental Greet all guests who enter the Spa in a warm and welcoming manner using guest name when known Organize and schedule all guest bookings in the absence of Spa Receptionist Provide information to guests about the services offered in the Spa as well as the hotel Read and update the daily log Identify and report hazards, facility maintenance issues and equipment related problems immediately to manager Respond properly in any emergency or safety situation Perform other tasks or projects as assigned by hotel management Handle guest complaints if possible by taking ownership and notify spa management immediately Process all charges for retail, spa treatments through Micros and Opera for accurate billing purposes without causing any delays to guests Assist in the male and female locker rooms when necessary ensuring the lockers are maintained and kept to the highest standards at all time

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: Secure and service Catering Business from the Social and Corporate Market, through active and effective promotion, solicitation, and prospecting, while maintaining FS standards and maximizing revenue/profit potential. Role and Responsibilities: Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls. Conduct property tours and entertain planners of meetings, social events, and weddings. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits. (5%) Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues. Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report. Keep Director of Catering/Catering Conference Services promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate. Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events. Respond according to the crisis management plan to any resort emergency or safety situation. Proactively go out to the respective designated areas of sales calls. Work closely with sales buddy and coordinate all the task related to sales. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. Assist Conference Services Department as required, particularly during large group movements Mentor and develop Administrative staff for future career growth Assist with all guest inquires within the Sales, Marketing and Conference Services Department, including assistance with high telephone volume and walk-in site inspections. Perform other tasks or projects as assigned by hotel management Provide input on the marketing plan and budget. Be fully versed in the facilities and capabilities of the resorts competitive set. Maintain a visible presence in the community through involvement with Industry associations Assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit. Knowledge and Skills Education: College Education preferred Experience: 3-5 years previous catering sales and/or banquet assistant manager/captain experience. Skills and Abilities: Excellent reading, writing and oral proficiency in the English language. Strong selling and interpersonal skills. High level of creativity. Attention to detail. Ability to handle multiple tasks and make decisions in a fast paced client driven environment. Ability to work long and irregular hours, weekends and evenings Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: Secure and service Catering Business from the Social and Corporate Market, through active and effective promotion, solicitation, and prospecting, while maintaining FS standards and maximizing revenue/profit potential. Role and Responsibilities: Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls. Conduct property tours and entertain planners of meetings, social events, and weddings. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits. (5%) Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues. Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report. Keep Director of Catering/Catering Conference Services promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate. Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events. Respond according to the crisis management plan to any resort emergency or safety situation. Proactively go out to the respective designated areas of sales calls. Work closely with sales buddy and coordinate all the task related to sales. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. Assist Conference Services Department as required, particularly during large group movements Mentor and develop Administrative staff for future career growth Assist with all guest inquires within the Sales, Marketing and Conference Services Department, including assistance with high telephone volume and walk-in site inspections. Perform other tasks or projects as assigned by hotel management Provide input on the marketing plan and budget. Be fully versed in the facilities and capabilities of the resorts competitive set. Maintain a visible presence in the community through involvement with Industry associations Assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit. Knowledge and Skills Education: College Education preferred Experience: 3-5 years previous catering sales and/or banquet assistant manager/captain experience. Skills and Abilities: Excellent reading, writing and oral proficiency in the English language. Strong selling and interpersonal skills. High level of creativity. Attention to detail. Ability to handle multiple tasks and make decisions in a fast paced client driven environment. Ability to work long and irregular hours, weekends and evenings Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. The ability to follow proper payroll and uniform procedures. The ability to produce all breakfast pastry items, etc. for all outlets, Room Service and Banquets. The ability to set-up all breakfast pastries for Banquets. The ability to work closely with standard recipes and presentations in order to maintain quality standards and consistency of product. The ability to work with the Pastry Chef and Chief Baker in order to develop new items and ongoing development of skills and techniques. The ability to work neatly and cleanly, keeping work areas and walk-ins in accordance with sanitary standards. The ability to keep waste to a minimum. The ability to maintain a cooperative working relationship with fellow employees. The ability to respond properly in any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. The ability to be certified in food service sanitation. The ability to have knowledge of Four Seasons Food Standards. The ability to be own responsible when is need. The ability to take decision when need. The ability to write Requisition for the pastry shop, pastry and bakery kitchen. The ability to perform task for Sunday Brunch and Holiday. The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage Staff to do the same. The ability to handle and report any accident immediately, no matter how minor. PHYSICAL, COGNITIVE, SOCIAL AND ENVIRONMENTAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. PHYSICAL DEMANDS ANALYSIS Position: * Standing/walking * Forward bend to reach into giant mixers * Forward bend to lift contents of mixer from mixer to table top * Forward bend, squatting, half-kneeling, and forward reach to reach into low ovens * Forward and overhead reach to reach into high ovens * Forward bend of head/neck to do decorating and other counter top activities * Repetitive upper extremity movements to roll dough and rub dough between hands (fingers extended) * Gross grasp bilaterally to handle pastry decoration bags * Fine-motor coordination to do fancy decorations * Repetitive lifting through full range to ovens * Lifting of sacks of flour and sugar at counter top height Forces: * sacks of sugar/flour: 50-100 lbs. estimated 20 lb. grip strength required to handle pastry decoration bags items in cooler: 40-50 lbs. maximum; average is less Repetitions: * Lifting in and out of ovens: 10-15 minutes/hour * Lifting items in coolers: very frequently * Lifting sacks of flour/sugar: 5 per day * Forward bend: repetitive and frequent * Handling pastry decoration bag: continuous and repetitive for prolonged periods of time Environment: * Occasional exposure to cooler Sensory: Sight needed for safety to operate mixer; sight also needed for artistic application of decorations Exposure to Hazards Height POSSIBLE FOR RE/STOCKING OR RETRIEVING ITEMS FROM STORAGE Potential for burns STOVES, HOT DISHES, FOOD AND BEVERAGES Electrical hazards CORDS Mechanical hazards KITCHEN/FOOD PREPARATION EQUIPMENT Toxic or caustic chemicals VARIOUS CLEANING CHEMICALS Skills and Abilities: Reading, writing and oral proficiency in the English language. High school graduate and an apprenticeship, cooking school or culinary institute education. Good level of creativity and good organizational skills.

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: Supervisory Position in Food & Beverage Production Role and Responsibilities To ability be punctual on shift with clean uniform grooming 5 minutes before every shift started and it was part was follow Department P&P. The ability to follow instructions by Senior chef and be open on accepting coaching and changes. The ability to assist senior chef on daily operation needs and work closely with others colleagues. Assisting junior colleagues on daily receiving pick up, vegetables cleaning, dry store pick up, butcher pick up and proper storage in kitchen. The ability to follow kitchen P&P and SOP while doing cutting, cooking and follow food presentation that been set by Outlet Chefs in order to maintain high quality and consistency of product. The ability to plan and organize daily operations in proper way, in order for junior staff to assist and follow. Follow up on daily Misen plus preparation, Vegetables cutting, meat/seafood cutting and marinate before storage. The ability to avoid wastages by utilizer all ingredients in all food preparation with minimum wastage. The ability to perform task for daily operations, willing to work longer hours if required. The ability to be flexible on working hours and assisting others outlets during peak seasons and when it required. The ability to follow Four Seasons hygiene SOP in order to avoid food contaminations and food poisoning. The ability to assist outlet chef on cooking by follow proper standard recipe. The ability to maintain a cooperative working relationship with fellow employees. The ability to respond properly to any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. The ability to take initiative and responsible when tasks been assigned. The ability to act in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage Staff to do the same. The ability to perform task for daily operations, willing to work longer hours if required. The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage Staff to do the same. The ability to handle and reporting incident paste on urgency of the incident, no matter how minor. Follow up on daily market list ordering, receiving, rejecting (bad quality products) by reporting to Outlet s section Head Chef. Follow up on daily mis-en-plus preparation, double check all ingredients and make sure all products available and in fresh conditions before business hours. Ability to manage and control fast selling and slow moving items, without over produce and cause wastage. The ability to take charge and act in professional way on solving kitchen problems when Chef not around. Requirements: Reading, writing and oral proficiency in the English language. High school graduate and an apprenticeship, cooking school or culinary institute education. Good level of creativity and good organizational skills. Able to show great leader ship skills by showing lead by example to the junior staffs. Able to work under high pressure without losing control.

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Role and Responsibilities: Resolves customer complaints and build positive relationship with guests. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with residences and hotel services, hours of operations, key residences personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and residences practices. Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner. Stores and retrieves guest luggage and packages. Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests. Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing. As certains guests satisfaction, post a la carte charges and presents bill to guests. Settles bill accurately through credit card or cash transaction. Assist with collecting assessment fee and heating fee. Performs errands for guests and the residences that may require local travel off of the residences property. Greets guests by opening their car door and welcoming them back home. Gives verbal greeting to guests coming on foot. Opens residences doors for all guests. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxi as needed. Assist guest moving in in an efficient and friendly manner, using guest name whenever possible. Assure getting all guest information, and passing moving in files and information to guests. Assist guests with utility and other day to day life enquires. Provides business services and post the charges to opera system. Working schedule and attendance management. Performs as a trainer and team model in the team. Inventory management. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Provides a high level of cleanness in the lobby and luggage storage room. Assist with responsibilities and duties in the absence or heavy volume in the area of security to assure the smooth flow of traffic on the driveway temporary parking at residences. Provides basic trouble-shooting support for in-room services such as internet, TV movies, games, and Web service

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: Plan, organize, control and direct the work of employees of the Roof Top Bar while ensuring guest satisfaction. Provide technical guidance on beverage products and service for the other bars of the F&B operation. Role and Responsibilities Builds a motivated and skilled team, leads by example and instills a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programmes. Actively plans and manages the career development of every employee through effective coaching, training and by instilling company values; is concerned for employees continuous development and personal growth Organizes and manages the department in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals; promotes harmony between departments. Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals. Prepares annual plans and forecasts, consistently monitors and manages budgetary goals Ensures high quality guest service in his/her area, is highly visible and actively participates in service; assists in taking and serving orders Achieves revenue and profit targets; proposes revenue enhancement and cost management ideas to senior management Engages in the marketing of his/her outlet; participates in the drafting and implementation of the Food & Beverage marketing plan; initiates discussions on menu mix with senior Food & Beverage management; drives up sellingprograms Engages in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records Provides genuine hospitality and recognition, acts as host/hostess in the work area. Promotes Hotel s services and products Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur Organize the beverage system, direct and supervise employees working with beverages and evaluate the overall effectiveness of the system. Plans and executes events in cooperation with PR, Sales & Marketing. Proposes menus and wine recommendations to event organizers. Continuously develops his/her culinary and wine knowledge; conducts food and wine tastings for colleagues, instills excitement and passion for international cuisines and wines in his/her team. Inspects and ensures the work area is in good physical repair; reports defects and ensures timely rectification Maintains an organized administration of departmental and personnel records, including rostering and leave planning. Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook Conducts daily briefing and monthly departmental meeting (with minutes copied to division head) and participates in meetings when invited Provides regular and fair performance feedback to employees, formally and informally as appropriate Is seen as a hands-on leader, assists employees in crunch times; Walks the talk Maintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply Promotes and ensures a safe working environment Performs pre- and post-service checks; ensures subordinates are immaculately groomed and aware of daily specials and promotional offers. Is highly sensitive to guest preferences; ensures the departments guest history is up to date and relevant Executes sales and marketing activities; conducts and evaluates routine sales analysis and competitive pricing surveys; keeps abreast of F&B trends and new developments in the market; submits recommendations to F&B management. Assists in the management of the Hotels wine list. Ensures adherence to cashiering and control procedures; maintains a clean POS database. Is proficient in the costing of menu and beverage list items including buffets; is able to determine and analyze gaps between actual and potential food & beverage costs as well operating expenses. Manage the Bar Operations in a structured and efficient manner by ensuring a seamless meeting experience for all guests. . IS creative in developing engaging events at the Bar. Performs any additional duties as assigned Skills and Abilities: Has 3 - 4 years of relevant experience l in a 5-star hotel/resort Possesses aptitude, management skills and upward mobility Must have prior Mixologist experience. Possesses business acumen, well developed guest PR skills and personal flair Has a well-developed interest in food and wines; has undergone professional training in food and Wine knowledge; is a foodie

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Basic Function: Supervisory Position in Food & Beverage Production Role and Responsibilities To ability be punctual on shift with clean uniform grooming 5 minutes before every shift started and it was part was follow Department P&P. The ability to follow instructions by Senior chef and be open on accepting coaching and changes. The ability to assist senior chef on daily operation needs and work closely with others colleagues. Assisting junior colleagues on daily receiving pick up, vegetables cleaning, dry store pick up, butcher pick up and proper storage in kitchen. The ability to follow kitchen P&P and SOP while doing cutting, cooking and follow food presentation that been set by Outlet Chefs in order to maintain high quality and consistency of product. The ability to plan and organize daily operations in proper way, in order for junior staff to assist and follow. Follow up on daily Misen plus preparation, Vegetables cutting, meat/seafood cutting and marinate before storage. The ability to avoid wastages by utilizer all ingredients in all food preparation with minimum wastage. The ability to perform task for daily operations, willing to work longer hours if required. The ability to be flexible on working hours and assisting others outlets during peak seasons and when it required. The ability to follow Four Seasons hygiene SOP in order to avoid food contaminations and food poisoning. The ability to assist outlet chef on cooking by follow proper standard recipe. The ability to maintain a cooperative working relationship with fellow employees. The ability to respond properly to any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. The ability to take initiative and responsible when tasks been assigned. The ability to act in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage Staff to do the same. The ability to perform task for daily operations, willing to work longer hours if required. The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage Staff to do the same. The ability to handle and reporting incident paste on urgency of the incident, no matter how minor. Follow up on daily market list ordering, receiving, rejecting (bad quality products) by reporting to Outlet s section Head Chef. Follow up on daily mis-en-plus preparation, double check all ingredients and make sure all products available and in fresh conditions before business hours. Ability to manage and control fast selling and slow moving items, without over produce and cause wastage. The ability to take charge and act in professional way on solving kitchen problems when Chef not around. Requirements: Reading, writing and oral proficiency in the English language. High school graduate and an apprenticeship, cooking school or culinary institute education. Good level of creativity and good organizational skills. Able to show great leader ship skills by showing lead by example to the junior staffs. Able to work under high pressure without losing control.

About the location: In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brands first hotel in India, Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Role and Responsibilities The ability to open the hotel safe and verify all contents and then verify their accuracy. The ability to enter all F&B cash sales from the auditors envelopes and determine depositors overage or shortage, if any. The ability to balance to the Daily Revenue Report the following: cash folio, F&B tips, paid outs, and Room Service tips. The ability to balance to the Accounts Receivable folio the daily mail and the lockbox receipts. The ability to prepare bank deposit daily. The ability to count the General Cash float each day and deposit any overage or shortage. The ability to audit all outstanding floats at least once per month reporting any shortages to the appropriate Department Head. The ability to have the petty cash vouchers approved by the Assistant Controller and redeemed twice per month. The ability to maintain an over/short log, change order log, change order log, and float audit log for each month. The ability to sell all foreign currency over one hundred dollars as soon as received. The ability to issue floats and ensure the contract is fully completed and signed by cashiers. The ability to audit the front desk guest safe deposit outstanding keys and registration cards at least once per month. The ability to ensure par cash levels for change and weekend managers float. The ability to complete the Statement of Cash Position Report and a summary of float counts approved by the Assistant Controller for the month end package. The ability to make change for any employee with a hotel float as well as complete due backs when necessary. The ability to issue banquet cash bar bands as needed. The ability to breakdown invoices for the operating inventory each month. The ability to audit payroll check signing sheets. The ability to issue gift certificates as needed. The ability to respond properly in any hotel emergency or safety situation. The ability to perform other tasks or projects as assigned by hotel management and staff. Skills and Abilities: Reading, writing and oral proficiency in the English language.