Senior Manager

Sterling Holidays

5 - 9 years

7 - 12 Lacs

chennai

Posted:1 week ago| Platform:

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Skills Required

budgeting financial analysis operations customer satisfaction service delivery forecasting leadership skills leadership hospitality business growth hotel management fa

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Manager to join our team at Sterling Holiday Resorts Limited, with a strong background in the hospitality industry. The ideal candidate will have excellent leadership skills and be able to manage multiple tasks simultaneously.

Roles and Responsibility

Oversee daily operations of the resort, ensuring seamless service delivery.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Manage budgets, forecasts, and financial reports to optimize profitability.
Supervise and mentor staff members to improve performance and productivity.
Coordinate with various departments to ensure efficient communication and collaboration.
Analyze market trends and competitor activity to identify growth opportunities.

Job Requirements

Proven experience in managing resorts or hotels, preferably in the hospitality sector.
Strong knowledge of budgeting, forecasting, and financial analysis.
Excellent leadership, communication, and interpersonal skills.
Ability to work under pressure and meet deadlines in a fast-paced environment.
Familiarity with hotel management systems and software applications.
Strong problem-solving and decision-making skills to drive business growth.

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