This role is for one of our clients
Industry: Human Resources
Seniority level: Mid-Senior level
Min Experience: 8 years
Location: Surat, dhamdod
JobType: full-time
We are seeking an accomplished Head – People & Site Administration to lead the Human Resources, Industrial Relations (IR), and Administration functions at a large-scale manufacturing facility. This role is responsible for building a compliant, engaged, and future-ready workforce while ensuring operational excellence across all site services. The ideal candidate will combine strategic HR vision with strong on-ground execution in manpower management, compliance, employee relations, and administrative governance.
Key Outcomes
Achieve full statutory compliance under all relevant labour laws and the Factories Act.
Maintain audit-ready HR, payroll, and statutory documentation at all times.
Ensure timely availability of skilled and unskilled manpower across all production functions.
Drive training and capability-building programs with measurable impact on performance, safety, and behavior.
Maintain a harmonious industrial relations environment with transparent communication and effective grievance handling.
Optimize cost, efficiency, and service quality across canteen, transport, security, and facility operations.
Key Responsibilities
Compliance & Governance
Ensure end-to-end compliance with the Factories Act, CLRA, ID Act, Payment of Wages, Minimum Wages, Bonus, Gratuity, EPF, ESIC, LWF, and relevant state labour laws.
Maintain statutory registers, renew licenses, file returns, and represent the company during audits and inspections.
Stay updated with new Labour Codes and update policies, SOPs, and HR manuals accordingly.
Conduct internal HR and compliance audits, closing gaps through timely CAPA implementation.
Workforce Management & Payroll
Oversee Time Office operations, attendance, rosters, overtime management, and contractor records.
Ensure accurate and timely payroll processing in coordination with the Finance team.
Monitor productivity and manpower efficiency metrics, including absenteeism, overtime, and labour cost ratios.
Talent Acquisition & Workforce Planning
Lead hiring for operators, technicians, and engineers across functions such as production, maintenance, QA/QC, ETP, and utilities.
Build partnerships with ITIs, polytechnics, and local clusters to create a steady talent pipeline.
Oversee vendor and agency management, trade tests, onboarding, and medical fitness processes.
Learning & Development
Implement the annual training calendar based on skill-gap analysis and plant requirements.
Drive technical, statutory, and behavioral training, ensuring measurable outcomes on productivity and safety.
Maintain and update the plant skills matrix to support internal mobility and succession planning.
Employee Relations & Engagement
Foster a positive and transparent industrial relations environment.
Lead grievance redressal, communication forums, and employee engagement activities.
Manage disciplinary proceedings per company Standing Orders and statutory requirements.
Ensure compliance with POSH and promote an inclusive, respectful workplace culture.
Administration & Site Operations
Oversee canteen, transport, housekeeping, and security operations with a focus on service quality and cost control.
Govern vendor performance through SLAs, audits, and continuous improvement measures.
Manage housing or hostel facilities where applicable and ensure a safe, well-maintained site environment.
HR Systems & Analytics
Promote adoption of HRMS for attendance, leave, claims, and query management.
Publish periodic HR dashboards covering headcount, attrition, hiring, training, OT, and compliance KPIs.
Candidate Profile
Experience
10–15 years of progressive HR and IR experience in manufacturing environments.
Proven leadership managing sites with 300+ employees and annual turnover of ₹300–500 Cr.
Strong exposure to labour department interactions, compliance audits, and contract workforce management.
Education
MBA/PGDM in Human Resources or Industrial Relations.
LLB or Diploma in Labour Laws preferred.
Skills
Deep understanding of Indian labour laws and factory compliance.
Strong command of manpower planning, Time Office, payroll, and contractor management.
Experience in technical recruitment and workforce development.
Excellent interpersonal, negotiation, and conflict resolution skills.
Proficient in HRMS tools, Excel, and MIS reporting.
Fluency in Gujarati or Hindi preferred.
Skills
Labour Law Compliance \u007C Industrial Relations \u007C Plant HR \u007C Workforce Management \u007C Talent Acquisition \u007C Payroll & Time Office \u007C Employee Engagement \u007C Training & Capability Building \u007C Site Administration \u007C Vendor Management \u007C Statutory Compliance
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
