Head of Human Resources || Retail || Upto 35lpa

About the Role:

We are looking for a dynamic HR leader to oversee the full spectrum of HR functions, with a strong focus on building scalable people processes and nurturing a high-performance culture. The ideal candidate will bring hands-on experience in managing HR operations and frameworks in fast-paced, growth-driven environments.

Key Responsibilities:

1. Talent Acquisition & Onboarding

• Own end-to-end recruitment across all levels, including planning, sourcing, and interviewing.

• Design structured onboarding programs to accelerate employee engagement and productivity.

2. Employee Lifecycle Management

• Manage promotions, transfers, exits, and succession planning to ensure smooth career progression.

• Maintain accurate HR records, documentation, and statutory compliance for all employees.

3. Learning & Development

• Conduct skill-gap analysis and implement learning programs to upskill teams and leaders.

• Design mentorship, training, and leadership development initiatives to drive growth.

4. Performance Management

• Build goal setting, KPI tracking, and appraisal systems that are transparent and outcomes-driven. • Guide managers on providing constructive feedback and calibrating team performance fairly.

5. Compensation & Benefits

• Manage payroll, CTC structures, and employee benefits to ensure competitiveness and equity.

• Design rewards, recognition, and incentive programs to motivate high performance.

6. Employee Engagement & Culture

• Plan engagement activities, employee surveys, and feedback mechanisms to enhance satisfaction. • Drive culture-building initiatives that reinforce company values and collaboration.

7. Employee Relations & Compliance

• Handle grievances, resolve conflicts, and maintain a fair and transparent workplace.

• Ensure compliance with labor laws, statutory requirements, and HR policies.

8. HR Analytics & Reporting

• Track attrition, hiring metrics, training effectiveness, and engagement scores.

• Provide actionable insights to leadership for workforce planning and decision-making.

9. Organizational Development

• Lead organizational design, restructuring, and change management initiatives.

• Drive diversity, inclusion, and internal mobility programs to strengthen the organization.

10. HR Systems & Process Optimization

• Implement and maintain HRIS and other systems to improve efficiency and transparency.

• Continuously refine HR workflows and processes to support scaling and growth. Key \

Requirements:

• 9+ years of HR generalist experience across startups or service-oriented industries.

• Proven expertise across L&D, performance, rewards, employee relations, and compliance.

• Strong interpersonal and communication skills; able to influence leadership and work with young, dynamic teams.

• Hands-on experience in building HR processes and frameworks from scratch.