1791 Guest Satisfaction Jobs - Page 18

Responsible for beverage operations and staff on a daily basis Areas of responsibility include beverage service in the Restaurants/Bars and Room Service Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls Strives to ensure guest and employee satisfaction while maintaining the operating budget Accountable for enforcing all legal obligations professionally and consistently Determines training needed to accomplish goals and implements training plan Strengthens the food and beverage/culinary team by assisting in other outlets when needed. CANDIDATE PROFILE Education a...

Dusting all surfaces, including furniture, lamps, tabletops, sofas and curtains Scrubbing and mopping floors using cleaning solutions Vacuuming carpets, upholstered furniture and curtains Emptying trash and placing new liners in the bin Wiping and sanitising electrical wires, gadgets and other electric equipment such as TV and remotes Cleaning washrooms using antibacterial bathroom cleaners, scrubbing tiles or marbles with cleaning agents and cleaning the taps, ensuring not to leave any water stains Cleaning mirrors, glass surfaces and windows using cleaning solutions to ensure they are shiny and spotless

We are looking for a highly skilled and experienced Guest Service Associate (F&B) to join our team in the hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of cleanliness and hygiene in public areas. Develop and implement effective strategies to enhance guest satisfaction. Collaborate with colleagues to achieve sales targets and improve performance. Provide exceptional customer servi...

We are looking for a highly skilled and experienced Housekeeping GSA (Guest Service Associate) to join our team in the hospitality industry. The ideal candidate will have excellent guest service skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure efficient room preparation and maintenance. Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service, responding promptly to guest requests a...

Company Name: Fox in the Field, Bengaluru Job Position: SENIOR SOUS CHEF / SOUS CHEF Category: Asst. Department Head Reporting to: General Manager & Other Management Roles Job Definition: Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavour for the unit resulting in outstanding guest satisfaction. Additionally responsible for the smooth running of the kitchen and managing areas of profit, stock, wastage control, hygiene practices and training within the kitchen. Duties and Responsibilities: Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consi...

. Guest welcome and departure with Smile Check-in and check-out Guest inquiries and problem resolution VIP and special guest services Act as a liaison between guests and other departments Promote hotel services and special packages Guest feedback . Required Candidate profile . Pleasing Personality Strong communication and interpersonal skills Excellent customer service abilities Professional and cheerful personality Handle complaints and resolve issues effectively .

As a Jr. Sous Chef in Food Production, you will lead your team to create unforgettable Food & Beverage experiences for guests. **Key Responsibilities:** - Take care of daily food preparation to meet company standards and quality. - Co-ordinate daily tasks with your team. - Supervise operations and delegate tasks accordingly. - Estimate daily production needs and ensure quality of raw and cooked food materials. - Ensure production, preparation, and presentation of food meet highest quality standards. - Maintain highest standards of guest satisfaction regarding product quality. - Adhere strictly to food cost on a continuous basis. - Document all Standard Operating Procedures (SOPs) and policie...

Looking for a motivated and enthusiastic individual to join our team as a Guest Service Associate in the Front Office department. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Stay updated on hotel policies, procedures, and s...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team at The Spectrum Resort. Candidates should have 1-3 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Provide exceptional customer service to ensure guests have a positive experience. Coordinate with other departments to ensure seamless guest services. Develop and implement effective strategies to enhance guest satisfaction. Maintain accurate records of guest interactions and transactions. Collaborate with the management team to achieve business objectives. Job Requirements Excellent communi...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team at Royal Regency. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage front desk operations, ensuring seamless guest check-in and check-out processes. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service delivery. Maintain accurate records of guest interactions and transactions. Develop and implement effective strategies to enhance guest satisfaction. Collaborate with the management team to achieve business o...

We are looking for a highly skilled and experienced Guest Relations Executive / Supervisor to join our team at Hotel Centre Point. The ideal candidate will have 1-3 years of experience in the hospitality industry, with excellent communication skills and the ability to provide exceptional guest experiences. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure efficient service delivery. Develop and implement strategies to enhance guest satisfaction and loyalty. Maintain accurate records of guest interactions and...

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-w...

We are looking for a highly motivated and organized individual to join our team as a Front Office:- Reservation Supervisor/Reservation Associate at Radisson Hotel. The ideal candidate should have 0-1 years of experience in the hospitality industry. Roles and Responsibility Supervise and coordinate front office operations, including reservations and guest services. Manage and maintain accurate records of reservations, bookings, and guest information. Provide exceptional customer service to guests, responding to their inquiries and resolving issues professionally. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest...

We are looking for a highly skilled and motivated Guest Service Associate / Sr. Guest Service Associate to join our team at the Front Office in Rhythm Kumarakom, responsible for providing exceptional guest experiences. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide excellent customer service by being courteous, attentive, and responsive to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Collaborate with other departments to ensure seamless guest services. Develop and implement effective strategies to ...

We are looking for a highly motivated and enthusiastic F & B Service Associate to join our team at BluSalzz Hotels & Resorts. The ideal candidate should have 0-1 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage front desk operations, including handling reservations and check-in procedures. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of cleanliness and hygiene in public areas. Develop and implement effective communication strategies to enhance customer engagement. Collaborate with colleagues to achieve sales targets and improve overall performa...

We are looking for a highly skilled and motivated Guest Relation Associate to join our team at Sun Hotel & Resort. The ideal candidate should have 0-1 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Collaborate with other departments to ensure seamless guest experiences. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Stay updated on hotel policies, proce...

We are looking for a highly motivated and enthusiastic individual to join our team as a Banquet Executive, Banquet Associate, or OJT member at Radisson Hotel. The ideal candidate should have 0-1 years of experience in the hospitality industry. Roles and Responsibility Manage and coordinate banquet events, including planning, execution, and evaluation. Provide exceptional customer service to ensure guest satisfaction and loyalty. Collaborate with other departments to achieve sales targets and improve overall performance. Maintain high standards of quality, safety, and hygiene in all aspects of food and beverage service. Develop and implement effective inventory management systems to minimize ...

We are looking for a highly motivated and customer-focused Front Office Associate to join our team at The Citadel Sarovar Portico. This role is ideal for candidates with 0-1 years of experience, offering the opportunity to learn and grow with our organization. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and courteous responses to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Coordinate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest s...

We are looking for a skilled Assistant Manager Information Technology to join our team at the Marriott Resort & Spa. The ideal candidate will have 3-5 years of experience in information technology and a strong background in managing IT operations. Roles and Responsibility Manage and maintain the resort's IT infrastructure, including servers, networks, and communication systems. Develop and implement effective IT strategies to enhance operational efficiency and guest satisfaction. Collaborate with various departments to ensure seamless integration of IT systems and services. Troubleshoot and resolve technical issues promptly, minimizing downtime and ensuring high system availability. Conduct ...

We are looking for a highly skilled and experienced Front Office Executive to join our team at Sun Hotel & Resort. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in front office operations. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Coordinate with other departments to ensure seamless service delivery to guests. Maintain accurate records of guest transactions and interactions. Provide exceptional customer service to ensure high levels of guest satisfaction. Handle cash and credit transactions accurately and efficiently. Ensure compliance with company policies and...

We are looking for highly motivated and enthusiastic individuals to join our team as F&B Service Associates at Zone By The Park Hotel. This role is ideal for freshers with 0-1 years of experience, offering a great opportunity to learn and grow with our company. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage food and beverage orders efficiently and accurately. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to achieve high levels of customer satisfaction. Develop knowledge of menu items and make recommendations to guests. Participate in ongoing training and development pr...

We are looking for a highly motivated and detail-oriented Housekeeping Supervisor/ Associate to join our team at The Spectrum Resort. This role is suitable for candidates with 0-1 years of experience. Roles and Responsibility Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and checklists to maintain consistency across all rooms and public areas. Train and mentor new staff members on cleaning procedures, safety protocols, and customer service standards. Conduct regular inspections to identify areas needing improvement and provide feedback to management. Collaborat...

You will be responsible for all front office operations at a 4-star luxury resort. Your main duties will include: - Ensuring that all guests are welcomed and accompanied according to our Standard Operating Procedures - Coordinating with other departments to pass on daily check-in information - Maintaining administrative files, petty cash, vendor statements, and vouchers - Recording guest histories, preferences, complaints, and feedback in the hotel software - Updating booking forecasts - Overseeing bookings and following up with arrivals - Updating all OTA rates and promotions Additionally, you will need to maintain good communication and relationships with guests and provide top-notch profe...

As a Receiving Assistant at Radisson Hotel Group, you play a crucial role in ensuring the smooth running of the purchasing department and enhancing the overall guest experience. Your dedication and attention to detail will contribute to creating memorable moments for our guests. Here is what you can expect in this role: - Supports the smooth running of the purchasing department, exerting diligent financial process control in accordance with company and business procedures. - Works as part of a team that maximizes guest satisfaction and comfort, sourcing quality products while delivering a positive and responsive approach to enquiries and problem resolution. - Takes responsibility for the dut...

As a Spa Manager at Meghavi Wellness Spa, you will be responsible for overseeing the daily operations and ensuring that our clients have an unparalleled experience. Your key responsibilities will include: - Ensuring all guests receive a warm, welcoming, and professional experience from arrival to departure. - Addressing any guest complaints or concerns promptly to ensure guest satisfaction. - Maintaining high levels of guest satisfaction by providing consistent, high-quality, and personalized services. - Promoting spa packages, treatments, and retail products to enhance revenue. - Supervising the daily operation of the spa, including schedules, treatments, and services. - Maintaining accurat...