Front Office Executive - Female Candidate Only

1 - 3 years

4 - 7 Lacs

mount abu

Posted:10 hours ago| Platform: Naukri logo

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Skills Required

front desk application software front office operations front office computer systems guest satisfaction front office management customer service receptionist activities cash handling guest handling housekeeping guest relations hospitality

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Executive to join our team at Sun Hotel & Resort. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

  • Manage front desk operations, including handling guest inquiries and resolving issues professionally.
  • Coordinate with other departments to ensure seamless service delivery to guests.
  • Maintain accurate records of guest transactions and interactions.
  • Provide exceptional customer service to ensure high levels of guest satisfaction.
  • Handle cash and credit transactions accurately and efficiently.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
  • Strong problem-solving skills are necessary to handle challenging situations.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Proficiency in using computer systems and software applications is essential.
  • Strong attention to detail is needed to maintain accuracy and quality in work.
  • Ability to work collaboratively as part of a team to achieve common goals.

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