1791 Guest Satisfaction Jobs - Page 15

Staff Management: Hiring, training, and supervising housekeeping staff, including housekeepers, janitors, and maintenance personnel. Scheduling: Creating work schedules, assigning tasks, and managing workloads to ensure efficient cleaning and maintenance operations. Cleaning and Maintenance: Overseeing the cleaning and maintenance of guest rooms, common areas, and public spaces to maintain high cleanliness standards. Inventory and Supplies: Managing and ordering cleaning supplies, equipment, and amenities to ensure they are readily available for staff. Budget Management: Developing and managing the housekeeping department's budget, controlling costs, and monitoring expenses. Quality Control:...

As a Duty Manager at our company, you will be responsible for overseeing the smooth and efficient operation of the Front Desk. Your primary focus will be ensuring guest satisfaction, managing staff effectively, and handling any emergencies that may arise. You will serve as a point of contact for guests, addressing their concerns promptly and ensuring they have a positive experience during their stay. Your role is crucial in maintaining the hotel's standards to enhance reviews and rating management. Key Responsibilities: - Oversee the Front Desk operations to ensure a seamless experience for guests - Manage and lead the staff, providing guidance and support as needed - Handle emergency situat...

As a Restaurant Manager at our luxury resort in Wayanad, Kerala, you will be responsible for overseeing daily restaurant operations to ensure world-class service for our guests. Your role will involve focusing on guest satisfaction, leading and motivating the F&B service team, and maintaining high standards of food quality, hygiene, and service excellence. Key Responsibilities: - Oversee daily restaurant operations with a focus on guest satisfaction. - Lead, train, and motivate the F&B service team. - Ensure high standards of food quality, hygiene, and service excellence. - Manage reservations, table allocations, and guest preferences. - Coordinate with the culinary team to deliver a premium...

Company Description Oleander Farms, nestled amidst 180 acres of verdant greenery in the picturesque hills of Karjat, offers a serene retreat perfect for creating cherished memories with loved ones. Located just a short drive from Mumbai and Pune, the property combines natural beauty, luxurious comfort, and exceptional hospitality. With majestic mountains, meandering streams, and sprawling lawns, Oleander Farms provides a peaceful getaway or an action-packed family picnic. The resort features over 135 luxury rooms, an in-house restaurant (Saltt), a microbrewery (Common House), and amenities such as an outdoor swimming pool and a dedicated kids play area to ensure every guest feels at home. Ro...

As an Assistant Manager - Outlet at our company, your role will involve assisting with the efficient operation of the department in alignment with Hyatt International's Corporate Strategies and brand standards. Your focus will be on meeting the expectations of employees, guests, and owners. You will work closely with the Outlet Manager to manage the assigned outlet as a profitable independent center, following the outlet's operating concept and Hyatt International standards. Your main goal will be to ensure maximum guest satisfaction within budget constraints, contributing to the financial success of the outlet. **Key Responsibilities:** - Assist the Outlet Manager in the day-to-day operatio...

As the Restaurant Manager, your role is crucial in overseeing the daily operations of the hotel's restaurant. You play a key part in ensuring excellent guest experiences, efficient service delivery, and achieving revenue and service quality goals. Your responsibilities include: - **Operations Management:** - Plan and coordinate daily restaurant operations, including dining room management, reservations, and kitchen coordination. - Ensure the restaurant is properly set up, clean, and maintained to meet quality and hygiene standards. - Oversee table assignments, guest seating, and dining flow to maximize occupancy and guest satisfaction. - **Staff Supervision and Training:** - Recruit, train, ...

Functions as the strategic business leader of the propertys Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the ficial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target cus...

Functions as the strategic business leader of the propertys Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the ficial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target cus...

Passionate about everything relating to Food & Beverage and putting a smile on our guests faces, as Food and Beverage Ambassador, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our Corporate Social Responsibility activities What you will be doing: Responsible for guest satisfaction and...

We are looking for a highly skilled and dedicated Room Attendant to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms. Provide excellent customer service and ensure guest satisfaction. Handle room maintenance, including changing linens and restocking amenities. Collaborate with other departments to ensure seamless operations. Ensure all rooms meet safety and quality standards upon inspection. Develop and implement effective cleaning schedules. Job Requirements Ability to work well under pressure and manage multiple tasks simultaneously. Excellent commun...

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Front Office department. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels or restaurants. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and feedback. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loy...

We are looking for a highly skilled and experienced Stewards to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in a similar role. Roles and Responsibility Provide excellent customer service and ensure guest satisfaction. Manage table settings, serve food and beverages, and handle cash transactions accurately. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other staff members to achieve sales targets and improve customer experience. Handle complaints professionally and courteously. Participate in training programs to enhance skills and knowledge. Job Requirements Proven experience as a Stewa...

We are looking for a highly motivated and customer-focused individual to join our team as a Front Office Associate in the hospitality industry. The ideal candidate should have 0-3 years of experience. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by being courteous, attentive, and responsive to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Coordinate with other departments to ensure seamless service delivery. Develop and implement effective communication strategies to enhance guest satisfaction. Collaborate with colleagues to...

We are looking for a highly skilled and dedicated Room Attendant to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms. Provide excellent customer service to ensure guest satisfaction. Handle room maintenance, including changing linens and restocking amenities. Collaborate with other departments to ensure seamless operations. Ensure all rooms meet established health and safety standards. Respond promptly to guest requests and resolve issues efficiently. Job Requirements Ability to work well under pressure and manage multiple tasks simultaneously. Excelle...

We are looking for a highly skilled and enthusiastic Food & Beverages Stewards to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage food and beverages service during events and functions. Ensure high-quality service delivery to guests. Maintain cleanliness and organization in the kitchen area. Collaborate with other staff members to achieve excellent customer service. Handle cash and credit transactions accurately. Provide exceptional customer service to ensure guest satisfaction. Job Requirements Ability to work well under pressure and manage multiple tasks simultaneously. Excellent communication and interpers...

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Front Office department. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and feedback. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and lo...

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasiz...

Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the propertys restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university i...

Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the propertys restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university i...

We are looking for a skilled Food & Beverages Manager to join our team, with 5-10 years of experience in the hospitality industry. Roles and Responsibility Manage daily food and beverage operations to ensure high-quality service delivery. Develop and implement menus catering to diverse customer needs and preferences. Supervise kitchen staff to maintain efficient food preparation and presentation. Conduct regular quality checks to uphold high standards of culinary excellence. Collaborate with other departments to enhance overall guest satisfaction. Analyze sales trends and customer feedback to inform menu planning and promotions. Job Requirements Proven experience as a Food & Beverages Manage...

We are looking for a highly skilled and dedicated Room Attendant to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms. Provide exceptional customer service to ensure guest satisfaction. Handle room maintenance, including changing linens and restocking amenities. Collaborate with other departments to ensure seamless operations. Ensure all rooms meet established health and safety standards. Respond promptly to guest requests and resolve issues efficiently. Job Requirements Ability to work well under pressure and manage multiple tasks simultaneously. Excel...

We are looking for a skilled Guest Relations Executive to join our team in the hospitality industry. The ideal candidate will have 4-6 years of experience and a strong background in guest relations, with excellent communication and interpersonal skills. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure high-quality service delivery to guests. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Maintain accurate records of guest interactions and transactions. Collaborate with...

Looking to onboard a skilled Housekeeping Supervisor with 3-5 years of experience in the hospitality industry. The ideal candidate will have knowledge of hotel management systems and excellent leadership skills. Roles and Responsibility Supervise and coordinate housekeeping staff activities to ensure high-quality service delivery. Develop and implement effective cleaning schedules and procedures for efficient operations. Conduct regular inspections to maintain high standards of cleanliness and hygiene. Train and mentor new employees on housekeeping procedures and best practices. Collaborate with other departments to ensure seamless service delivery. Analyze customer feedback and implement ch...

We are looking for a skilled Assistant Front Desk Manager to join our team in the hospitality industry. The ideal candidate will have 6-10 years of experience. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Supervise and coordinate front desk staff activities to maintain high customer service standards. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure efficient room preparation and guest services. Maintain accurate records of guest transactions and interactions. Implement effective strategies to enhance guest satisfaction and loyalty. Job Requirements P...

We are looking for a skilled Guest Relations Executive to join our team in the hospitality industry. The ideal candidate will have 4-6 years of experience and a strong background in guest relations, with excellent communication and problem-solving skills. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure high-quality service delivery. Develop and implement effective strategies to enhance guest satisfaction. Maintain accurate records of guest interactions and transactions. Collaborate with the management team...