1791 Guest Satisfaction Jobs - Page 14

JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the propertys restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited ...

JOB SUMMARY Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited u...

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience requir...

JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Busin...

JOB SUMMARY Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited u...

JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environmen...

Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to t...

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co...

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence,...

We are looking for a highly motivated and customer-focused individual to join our team as a Front Office Associate in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and feedback. Coordinate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with colleagues to achieve ...

Looking to onboard a skilled Guest Relations Executive with 2-5 years of experience in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure seamless execution of events and services. Provide exceptional customer service by responding promptly to guest requests and concerns. Maintain accurate records of guest interactions and feedback. Identify opport...

We are looking for a highly skilled and experienced female candidate to join our team as a Guest Relations Executive in the hospitality industry. The ideal candidate will have 2-5 years of experience in guest relations or a related field. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service delivery. Develop and implement effective strategies to enhance guest satisfaction. Maintain accurate records of guest interactions and transactions. Collaborate with the management team to achieve...

We are looking for a highly motivated and customer-focused individual to join our team as a Front Office Associate in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Coordinate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with colleagues to achie...

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work exper...

Responsibilities: * Manage reservations via phone, email & OTA platforms * Maintain high guest satisfaction ratings through exceptional service * Ensure accurate room availability updates on website & social media Work from home Travel allowance Employee state insurance Provident fund Mobile bill reimbursements

JOB SUMMARY Manages the daily kitchen utility operations. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen associates not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and associate satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years expe...

OrganizationHyatt Raipur Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations The Assistant Manager Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet, Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant managem...

AREAS OF RESPONSIBILITY Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats: Presents menus, suggests cocktails and/or daily specials, Exhibits knowledge of all items on the menu and wine list, Takes order, Prepares order for presentation to guest, Replenishes water, Makes and pours coffee for the customers, Clears table throughout dining experience using proper methods for removing dishes, glassware and silverware, Processes customer restaurant bills promptly and accurately, Cleans tables, chairs and floor area, Resets table quickly, Polishes silverware and folds linen, Check the overall condition of the dining room, ensuring its readin...

Additional Information Job CategoryFood and Beverage & Culinary LocationSheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr Rajkumar Road, Bengaluru, Karnataka, India, 560055VIEW ON MAP ScheduleFull Time Located RemotelyN Position Type Management Job Summary Accountable for the quality, consistency and production of the restaurant kitchen Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions Coordinates menus, purchasing, staffing and food preparation for the property's restaurant Works with team to improve guest and employee satisfaction while maintaining the operating budget Must ensure sanitation and food standards ...

AREAS OF RESPONSIBILITY Audit rooms income posting and charges: Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; making corrections as necessary, Balance the rooms audit with the night audits summary, Runs computer through nightly processing sequence to reset for next days use in balancing of applicable functions, Audit food and beverage income postings and charges: Records and balances all food and beverage income, Balances the guest ledger postings to the restaurant and guest ledger, Records and balances employee and house charges, Audit all banquet charges before posting, verifying the accuracy of the calculations and attachin...

Additional Information Job CategorySpa LocationSheraton Grand Bangalore Hotel at Brigade Gateway, 26/1 Dr Rajkumar Road, Bengaluru, Karnataka, India, 560055VIEW ON MAP ScheduleFull Time Located RemotelyN Position Type Management Job Summary Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas Position focuses on ensuring guest and employee satisfaction and achieving the operating budget, CANDIDATE PROFILE Education And Experience High school diploma or GED; 2 years experience in the spa, guest services, or related professional ...

Culinary Leadership: Assist the Executive Chef in overseeing the kitchen operations and providing culinary leadership to the kitchen staff. This involves ensuring the quality and consistency of food preparation, implementing menu enhancements, and maintaining high standards of food presentation. Menu Development: Collaborate with the Executive Chef in developing and updating menus that align with the concept, seasonality, and customer preferences. This includes creating new dishes, adapting recipes, and incorporating innovative culinary trends. Kitchen Management: Assist in managing the day-to-day operations of the kitchen, including staffing, scheduling, and food inventory management. Coord...

Culinary Leadership: Assist the Executive Chef in overseeing the kitchen operations and providing culinary leadership to the kitchen staff. This involves ensuring the quality and consistency of food preparation, implementing menu enhancements, and maintaining high standards of food presentation. Menu Development: Collaborate with the Executive Chef in developing and updating menus that align with the concept, seasonality, and customer preferences. This includes creating new dishes, adapting recipes, and incorporating innovative culinary trends. Kitchen Management: Assist in managing the day-to-day operations of the kitchen, including staffing, scheduling, and food inventory management. Coord...

Responsible for serving the clients and guests according to Sodexo standard and to perform duties as delegated by the Chef Manager Key Result Areas: Prepare indents for FB section as per the consumption pattern, and keep proper track of breakages, and maintain consumption reports and costs of department Ensure implementation of company discipline at site Adhere to proper food hygiene and storage practices. Keep track on Standard Service Timing Clearance as per Standards. Keep track of staff duty roasters briefing. Keep track of Sales. Ensure all Process Checklist are followed and updated regularly. Ensure complete care and handling in relation to catering service and buffet equipment Observe...

Staff Management: Hiring, training, and supervising housekeeping staff, including housekeepers, janitors, and maintenance personnel. Scheduling: Creating work schedules, assigning tasks, and managing workloads to ensure efficient cleaning and maintenance operations. Cleaning and Maintenance: Overseeing the cleaning and maintenance of guest rooms, common areas, and public spaces to maintain high cleanliness standards. Inventory and Supplies: Managing and ordering cleaning supplies, equipment, and amenities to ensure they are readily available for staff. Budget Management: Developing and managing the housekeeping department's budget, controlling costs, and monitoring expenses. Quality Control:...