1791 Guest Satisfaction Jobs - Page 12

We are looking for a highly skilled and experienced Doorman to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Ensure seamless check-in and check-out processes for guests. Maintain high customer service standards by responding promptly to guest requests. Coordinate with other departments to ensure efficient hotel operations. Implement effective communication strategies to enhance guest satisfaction. Collaborate with colleagues to achieve sales targets and improve overall performance. Job Requirements Excellent communication and in...

We are looking for a highly skilled and enthusiastic Food & Beverage Service GSA (Guest Service Associate) to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage food and beverage orders efficiently and accurately. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other team members to achieve sales targets and promote products. Handle complaints and resolve issues professionally and courteously. Maintain knowledge of menu items, ingredients, and preparation methods. Job Requirements Excellent com...

We are looking for a highly skilled and experienced Guest Relations Executive to join our team. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in guest relations or a related field. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure excellent customer service delivery. Develop and maintain strong relationships with guests to enhance their overall experience. Implement effective communication strategies to improve guest satisfaction. Collaborate with the managemen...

We are looking for a highly skilled and experienced professional to join our team as a Reservation - Front Office specialist in the hospitality industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in hotels or restaurants. Roles and Responsibility Manage front office operations, including handling reservations and guest inquiries. Provide exceptional customer service to ensure high levels of guest satisfaction. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records of reservations and guest interactions. Develop and implement effective strategies to enhance front office efficiency. Collaborate with th...

We are looking for a highly motivated and enthusiastic individual to join our team as a Banquet Associate or F&B Associate in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage and coordinate food and beverage services during events and functions. Maintain high levels of cleanliness and hygiene in all areas. Collaborate with other departments to achieve sales targets and improve overall performance. Develop and maintain knowledge of menu items, ingredients, and preparation methods. Assist with event setup, serving, and cleanup. Job Requirements Ability to work w...

Looking for a skilled Stewards/Sr. Stewards to join our team in the hospitality industry, with 2-4 years of experience. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage table settings, serve food and beverages, and handle cash transactions accurately. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other staff members to achieve sales targets and improve customer experience. Handle complaints or issues professionally and courteously. Participate in training programs to enhance skills and knowledge. Job Requirements Excellent communication and interpersonal skills are required to work effect...

Looking for a skilled Housekeeping Supervisor/Executive to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in housekeeping management and supervision. Roles and Responsibility Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and routines to meet the needs of guests and staff. Conduct regular inspections to identify areas for improvement and provide feedback to team members. Manage inventory of cleaning supplies and equipment, ensuring sufficient stock levels and timely replenishment. Collaborate with other departmen...

Drive high-end customer engagement through personalized client interactions, property tours, and premium service experiences. Build and maintain strong relationships with HNI clients, ensuring exceptional service delivery and guest satisfaction. Act as the first point of contact for prospective clients and visitors, projecting a polished and professional brand image. Collaborate closely with the sales and marketing teams to convert leads and meet sales targets. Maintain an in-depth understanding of luxury real estate offerings and tailor solutions based on client preferences. Exhibit a confident, go-getter attitude with excellent communication skills and a pleasing personality to represent t...

Assists the property s Banquets/Catering Department in the propertys reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the ficial performance of the department. Assists in implementing the brand s service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes reven...

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 2 years of experience) in the event management or related professional area. OR 2-year degree from an accred...

Maintain on-going training and development of employees, conduct employee performance reviews and disciplinary action Ensure appropriate staff scheduling and monitor staffing levels in conjunction with determined budgets and forecasting Create and design menus, while keeping the overall restaurant concept Liaise with food stores to ensure the proper rotation of foods Seek opportunities to increase food revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction Responsible for kitchen operations in absence of Executive Chef and Executive Sous Chef Oversee the safety and sanitation of the kitchen, while ensuring all kitchen equipment is ma...

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work exper...

Hotel Executive work is to look after operational activities of JANARDAN FARMS & RESORTS LLP resort properties with the help of his on-ground team. Required Candidate profile At least 2 years of experience in managing a hotel/accomodation property on independent basis, experience in managing and hiring junior hotel staff will be preferred. Perks and benefits accommodation, food, travel, internet, PF, ESI

Hotel Executive work is to look after operational activities of JANARDAN FARMS & RESORTS LLP resort properties with the help of his on-ground team. Required Candidate profile At least 2 years of experience in managing a hotel/accomodation property on independent basis, experience in managing and hiring junior hotel staff will be preferred. Perks and benefits accommodation, food, travel, internet, PF, ESI

We are currently seeking a Hotel Manager to join our vibrant team at the Radisson Hotel Group i n Radisson Hotel Udaipur, Rajasthan. Job Description: As a Hotel Manager you are responsible for leading and supporting your team on a daily base and ensure the successful operation of the hotel. You will be the representative person of our RHG brand by delivering memorable moments to our guests and team. You will . Be responsible for the P&L of the hotel and oversee the daily operations. Plan and supervise the activities of an extensive and diverse workforce, to ensure the smooth and profitable running of the business. Be a strong and professional business leader, ensuring that hotel team members...

As a Restaurant Manager , you will oversee all aspects of Food & Beverage service operations, ensuring excellent guest satisfaction, smooth team performance, and profitable operations. You ll create a welcoming, efficient, and safe restaurant environment, while driving brand standards and team development. Your Day-to-Day Lead daily restaurant operations, ensuring service quality and guest satisfaction. Conduct daily shift briefings to share operational updates and assign responsibilities. Handle guest complaints with prompt resolution and log them for follow-up. Supervise cash handling, billing, and banking procedures; prepare daily cash flow reports. Manage inventory, stock controls, and s...

Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the ficial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the ...

Key Responsibilities: Operational Responsibilities: Supervise and participate in daily F&B service operations, including breakfast setup, service, and clearance as per Holiday Inn Express standards. Ensure that all food and beverage items are presented, prepared, and served in accordance with brand quality and hygiene standards. Assist in ordering, receiving, and maintaining proper stock levels of F&B supplies. Monitor buffet setup, replenishment, and presentation throughout the service period. Oversee cleanliness and organization of the breakfast area, pantry, and service equipment. Handle guest requests and complaints efficiently, ensuring timely resolution and guest satisfaction. Ensure c...

Supervise and guide housekeeping attendants to ensure high standards of cleanliness and efficiency. Conduct daily briefings, assign tasks, and monitor staff performance. Provide training and mentorship to team members on procedures, safety, and service excellence. Operational Management Inspect guest rooms and public areas to ensure cleanliness and maintece standards are met. Ensure timely completion of daily, weekly, and periodic cleaning schedules. Manage inventory of housekeeping supplies, linen, and equipment, and report shortages. Guest Experience Respond promptly to guest requests, complaints, and feedback regarding housekeeping. Ensure rooms are prepared to meet brand standards for ar...

Works with Human Resources on manpower planning and management needs Effective control over valet parking to ensure minimal costs. Minimize payroll costing by effective staff control and hiring processes. Responsible for budgeting for the department. Effective utilization of outsourcing to ensure payroll costs is minimized. Compile and distribute security reports to relevant departments. Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. Perform leadership training for all senior security ...

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work exper...

About Us At Holiday Inn Express , we re all about travel that s simple and smart . That means offering our guests more of what matters most comfort, convenience, and great service. As part of IHG Hotels & Resorts , we live and deliver True Hospitality for Good . What s the Job As a Guest Service Associate (F&B) , you will ensure our restaurant and dining outlets are welcoming, clean, and efficient, providing guests with a fresh and enjoyable experience after a busy day. You will be the face of the brand in F&B service, creating a warm, friendly, and professional atmosphere for every guest. Your Day-to-Day Greet and welcome guests, taking food and beverage orders promptly and professionally. ...

Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the propertys restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university i...

Assists in leading the property s segmented sales effort (e g, group, transient, association, corporate, etc) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sal...

We are looking for a highly skilled and experienced Desk Attendant to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in a similar role. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Coordinate with other departments to ensure seamless service delivery. Ensure high standards of cleanliness and organization at the front desk area. Develop and implement effective strategies to enhance guest s...