1791 Guest Satisfaction Jobs - Page 10

We are looking for a highly skilled and motivated Food and Beverage Service Associate to join our team at Fairfield by Marriott. The ideal candidate should have 0-4 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage food and beverage orders, handle cash transactions, and maintain accurate records. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to ensure seamless service delivery. Handle complaints and resolve issues professionally. Participate in ongoing training and development programs to enhance skills and knowledge. Job R...

We are looking for a highly skilled and experienced Guest Relations Executive to join our team at Fairmont. The ideal candidate will have 1-6 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage front desk operations and ensure seamless guest check-in and check-out processes. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to maintain high levels of customer satisfaction. Develop and implement effective strategies to enhance guest relations and loyalty. Maintain accurate records of guest interactions and transactions. Collaborate with the management team to achieve b...

We are looking for a highly skilled and motivated Guest Service Agent to join our Front Office team at JW Marriott. The ideal candidate should have 0-4 years of experience in the hospitality industry. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Stay updated on hotel policies, pro...

We are looking for a skilled Event Management Officer to join our team at Madcherry Hospitality, with 2-5 years of experience in the hospitality industry. Roles and Responsibility Coordinate and manage events, conferences, and meetings. Develop and implement event concepts, themes, and layouts. Manage event budgets, timelines, and resources. Ensure excellent customer service and guest satisfaction. Collaborate with vendors, suppliers, and stakeholders to ensure successful events. Analyze event feedback and evaluate success. Job Requirements Proven experience in event management or a related field. Excellent communication, organizational, and problem-solving skills. Ability to work under pres...

We are looking for a highly skilled and experienced Desk Attendant to join our team at Clarion Inn. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Coordinate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with colleagues to achieve sales targets, ...

We are looking for a skilled Assistant Front Desk Manager to join our team at the Marriott Resort and Spa. The ideal candidate will have 5-12 years of experience in front desk operations, preferably in the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Supervise and coordinate front desk staff activities to maintain high customer service standards. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure efficient room preparation and guest services. Maintain accurate records and reports, including guest feedback and complaint ...

We are looking for a highly experienced and skilled professional with 10-18 years of experience to lead our Food and Beverage team at Le Mridien. The ideal candidate will have a strong background in the hospitality industry, particularly in hotels and restaurants. Roles and Responsibility Oversee daily operations of the Food and Beverage department to ensure high-quality service delivery. Develop and implement menus, recipes, and food safety protocols to maintain excellence. Manage inventory, supplies, and equipment to minimize waste and optimize costs. Supervise kitchen staff, providing guidance on techniques, presentation, and customer interaction. Coordinate with other departments to ensu...

We are looking for a highly skilled and motivated Food and Beverage Service Associate to join our team at the Marriott Resort and Spa. The ideal candidate should have 0-4 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage food and beverage orders, handle cash transactions, and maintain accurate records. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to ensure seamless service delivery. Handle complaints and resolve issues professionally. Participate in training programs to enhance skills and knowledge. Job Requirements Abilit...

We are looking for a skilled Front Desk Manager to join our team at JW Marriott, with 5-12 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Supervise and coordinate the work of front desk staff, providing excellent customer service. Handle guest complaints and resolve issues professionally and courteously. Maintain accurate records of guest transactions and interactions. Coordinate with other departments to ensure smooth hotel operations. Implement effective strategies to enhance guest satisfaction and loyalty. Job Requirements Proven experience in front desk management or a ...

We are looking for a highly experienced and skilled Executive Housekeeper & Sustainability Leader to join our team at Fairmont, with 10-18 years of experience in the hospitality industry. Roles and Responsibility Oversee daily housekeeping operations to ensure high standards of cleanliness and maintenance. Develop and implement sustainable practices to reduce environmental impact and promote eco-friendly initiatives. Lead cross-functional teams to achieve sustainability goals and objectives. Collaborate with other departments to ensure seamless service delivery and guest satisfaction. Implement and maintain quality control measures to uphold high standards of service excellence. Analyze and ...

Role Overview: As a Quality Assurance Manager at JW Marriott Hotel New Delhi Aerocity, your primary responsibility will be to communicate and implement Total Quality Management concepts throughout the property. You will work closely with direct reports, General Managers, and other staff to develop and execute quality assurance strategies that align with the company's mission and brand standards, cater to customer needs, ensure employee satisfaction, and drive continuous improvement at the property level. Key Responsibilities: - Coach managers on adopting the Total Quality Management leadership style - Make and execute decisions to propel the property towards achieving quality goals - Direct ...

Role Overview: As a Quality Assurance Manager at Marriott International, your main responsibility is to communicate the concept of Total Quality Management by advising, coaching, training, and facilitating. You will work with direct reports, General Managers, and other staff to develop and implement quality assurance strategies that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. Key Responsibilities: - Coach managers on adopting the Total Quality Management leadership style. - Make and execute necessary decisions to keep the property moving forward towards goal achievement. - Dire...

As a passionate individual with a love for food, hospitality, and creating memorable dining experiences, you have the opportunity to join the esteemed heritage hospitality team at Bari Kothi, Murshidabad. If you are open to relocating and becoming an integral part of our immersive heritage experience, we are looking for a dynamic F&B Associate to fulfill the following key responsibilities: - Manage dining service with a strong focus on ensuring guest satisfaction - Conduct order taking, food service, and guest interactions with grace and professionalism - Maintain the cleanliness, hygiene, and overall presentation of the dining space - Assist in meal planning, coordinate with the kitchen sta...

As a Housekeeping Staff member, your role involves cleaning and tidying up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants. You will be responsible for dusting and polishing various surfaces and furniture, vacuuming, sweeping, and mopping floors, emptying trash bins, and changing linens and towels while replacing toiletries. Key Responsibilities: - Ensure guest requests and complaints related to housekeeping are promptly addressed and resolved to the guest's satisfaction. - Monitor guest feedback and take corrective action when necessary. - Coordinate with the maintenance department to ensure all facilities, fixtures, and equipment are w...

Role Overview: You will be responsible for cleaning and tidying up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants. This includes dusting and polishing various surfaces and furniture, vacuuming, sweeping, and mopping floors, emptying trash bins, changing linens and towels, and replacing toiletries. Key Responsibilities: - Ensure that guest requests and complaints related to housekeeping are addressed promptly and to the guest's satisfaction. - Monitor guest feedback and take corrective action when necessary. - Collaborate with the maintenance department to ensure that all facilities, fixtures, and equipment are well-maintained and in goo...

We are looking for a highly skilled and motivated individual to join our team as a Food and Beverage Service professional at Hyatt Regency. The ideal candidate should have 0-4 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage food and beverage orders, handle cash transactions, and maintain accurate records. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to ensure seamless service delivery. Handle complaints and resolve issues professionally. Participate in ongoing training and development to enhance skills and knowledge. Job...

We are looking for a highly skilled and experienced Front Office Executive to join our team in the Hotels & Restaurants industry. The ideal candidate should have 0-4 years of experience. Roles and Responsibility Manage front office operations, including reception, reservation, and concierge services. Handle guest inquiries, complaints, and feedback professionally and courteously. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records and reports, including guest information and transaction history. Provide exceptional customer service to ensure high levels of guest satisfaction. Perform other duties as assigned by management to support hotel operatio...

We are looking for a highly skilled and experienced Guest Relations Executive to join our team at Hyatt Regency. The ideal candidate will have 1-6 years of experience in the hospitality industry, with excellent communication skills and a passion for delivering exceptional guest experiences. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest inquiries and resolve issues professionally and courteously. Coordinate with other departments to ensure efficient service delivery. Maintain accurate records of guest interactions and transactions. Develop and implement strategies to enhance guest satisfaction and loyalty. Co...

We are looking for a highly skilled and experienced F&B Service Associate to join our team at The Chancery Hotel. Candidates should have 1-3 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service and ensure guest satisfaction. Manage food and beverage orders, ensuring accuracy and efficiency. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other departments to achieve sales targets and improve customer experience. Develop and implement effective inventory management systems to minimize waste and optimize resources. Ensure compliance with company policies and procedures. Job Requirement...

We are looking for a highly skilled and experienced Front Desk Associate to join our team at Hilton. The ideal candidate should have 0-4 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Provide exceptional customer service to ensure high levels of guest satisfaction. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records and reports, including guest information and issue resolution. Handle cash and credit transactions accurately and efficiently. Ensure compliance with company policies and procedures. Job Requirements Excellent communication...

We are looking for a skilled Front Desk Manager to join our team at Courtyard by Marriott, with 5-12 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Supervise and train front desk staff to provide exceptional customer service. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure efficient room preparation and guest services. Maintain accurate records of guest transactions and interactions. Implement effective strategies to enhance guest satisfaction and loyalty. Job Requirements Proven experience in front desk...

JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experie...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to...

To maximize guest satisfaction by providing neat and clean guest rooms in accordance with the standards of Kuruba safari Lodge Job description a.Insures guest satisfaction by cleaning guest rooms daily according to operational policies and standards. 1)Removes soiled bed and bath linens and replaces with clean linens as required 2)Removes accumulated trash and debris from room as required 3)Cleans bathroom, Dusts all surfaces, Vacuums room as required 4)Replenishes promotional materials, literature and room amenities 5)Reports maintenance requests and replacement orders 6)Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling 7)Leaves all customer belongings in ...

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CO...