1123 Guest Satisfaction Jobs - Page 10

Key Responsibilities of Assistant Manager Housekeeping:. Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved. Manages the housekeeping team fostering a culture of growth, development and performance within the department. Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds a...

Guest Room Cleaning: Clean, disinfect, and maintain guest rooms according to the hotel's standards Make beds, replace linens, vacuum, dust, and restock amenities Ensure all room equipment and fixtures are in good working condition Stocking and Inventory Management: Replenish cleaning supplies, guest room amenities, and linens Maintain inventory of housekeeping supplies and request replacements when necessary Guest Interaction: Provide friendly and courteous service to guests, addressing any requests or concerns Ensure guest rooms and common areas meet cleanliness standards and guest expectations Health and Safety Compliance: Follow safety protocols while handling cleaning products and equipm...

Supports the smooth running of the purchasing department, exerting diligent financial process control in accordance with company and business procedures Works as part of a team that maximizes guest satisfaction and comfort, sourcing quality products whilst delivering a positive and responsive approach to enquiries and problem resolution Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance...

Supports the smooth running of the food and beverage department, exerting diligent financial process control in accordance with company and business procedures Works as part of a team that maximizes guest satisfaction and comfort, sourcing quality products whilst delivering a positive and responsive approach to enquiries and problem resolution Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and perf...

Key Responsibilities of the Front Office Assistant Manager: Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where front office initiatives & hotel targets are achieved Supervises the front office team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintain...

Key Responsibilities of the Housekeeping Manager: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved Manages the housekeeping team fostering a culture of growth, development and performance within the department Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains...

Responsibilities of the Guest Service Associate . Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level. Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner. Delivers on departmental plans and objectives, where hotel initiatives targets are achieved. Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivit...

Supports the smooth running of the food beverage department, where all aspects of the guest food beverage service experience are delivered to the highest levels. Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner. Delivers on departmental plans and objectives, where hotel initiatives targets are achieved. Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains e...

Key Responsibilities of the Room Attendant: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Buil...

Key Responsibilities of the Housekeeping Associate: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where housekeeping initiatives & hotel targets are achieved. Helps the housekeeping team fostering a culture of growth, development and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working...

Key Responsibilities of the Housekeeping Supervisor: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved Supervises the housekeeping team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained-Builds and maintains effective working...

Key Responsibilities of the Housekeeping Supervisor: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved Supervises the housekeeping team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained-Builds and maintains effective working...

Develops and implements strategies for achieving individual catering sales goals Monitors status regularly and adjusts strategies as appropriate Achieves catering sales goals by developing and implementing sales strategies Identifies potential key accounts (banquet and group) and develops strategies to prioritize and penetrate those accounts Makes outside sales calls to prospective catering customers Clarifies customer requirements and suggests alternative menus, themes, etc. Prepares proposals for client which outline details of proposed functions; coordinates preparation of estimates with food and beverage and other departments if needed Negotiates sale of catering sales functions Conducts...

Key Responsibilities of the Housekeeping Supervisor: -Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Delivers on plans and objectives where housekeeping initiatives hotel targets are achieved -Supervises the housekeeping team fostering a culture of growth, development and performance within the department -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective wo...

Key Responsibilities of the Purchase Manager: Supports the smooth running of the purchase department, exerting diligent financial process control in accordance with company and business procedures Works proactively with all key stakeholders to maximize guest satisfaction and comfort, sourcing quality products whilst delivering a positive and responsive approach to enquiries and problem resolution Develops and implements business strategies where objectives are communicated at all levels, performance is measured accurately and reported upon in a timely manner Manages the life cycle of the team within the department, fostering a culture of growth, development and performance Responsible for th...

AREAS OF RESPONSIBILITY Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson Hotel Group s overall mission, vision values and strategies Develops and implements strategies for housekeeping Monitors status regularly and adjusts strategies as appropriate Manages the operation of the housekeeping, public space and laundry areas; ensures that the rooms and public space areas are spotless and continually restocked and straightened Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals Pre pares annual budget; monitors achievement of budget and t...

Key Responsibilities: Greet guests upon arrival and assist with luggage handling and transportation. Escort guests to their rooms and provide information about hotel facilities and services. Assist in managing guest requests, including transportation arrangements and luggage storage. Deliver messages, packages, and other items promptly. Maintain cleanliness and organization of the bell desk area. Provide accurate information about local attractions and hotel amenities. Support the Front Office team with administrative and operational tasks as required. Ensure guest satisfaction through courteous and professional service.

Key Responsibilities: Greet guests upon arrival and assist with luggage handling and transportation. Escort guests to their rooms and provide information about hotel facilities and services. Assist in managing guest requests, including transportation arrangements and luggage storage. Deliver messages, packages, and other items promptly. Maintain cleanliness and organization of the bell desk area. Provide accurate information about local attractions and hotel amenities. Support the Front Office team with administrative and operational tasks as required. Ensure guest satisfaction through courteous and professional service.

AREAS OF RESPONSIBILITY Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson Hotel Group s overall mission, vision values and strategies Develops and implements strategies for housekeeping Monitors status regularly and adjusts strategies as appropriate Manages the operation of the housekeeping, public space and laundry areas; ensures that the rooms and public space areas are spotless and continually restocked and straightened Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals Pre pares annual budget; monitors achievement of budget and t...

Key Responsibilities: Assist in cleaning guest rooms, public areas, and staff facilities to high hygiene standards Learn proper use of cleaning equipment, materials, and chemicals Replenish supplies such as towels, toiletries, and linen Help with laundry sorting, washing, drying, and ironing Understand and follow health and safety procedures Support the housekeeping team in daily operations Report maintenance issues or lost and found items to supervisors Learn effective time management and room-cleaning protocols Maintain a positive and professional attitude with guests and team members

Key Responsibilities: Assist in cleaning guest rooms, public areas, and staff facilities to high hygiene standards Learn proper use of cleaning equipment, materials, and chemicals Replenish supplies such as towels, toiletries, and linen Help with laundry sorting, washing, drying, and ironing Understand and follow health and safety procedures Support the housekeeping team in daily operations Report maintenance issues or lost and found items to supervisors Learn effective time management and room-cleaning protocols Maintain a positive and professional attitude with guests and team members

Assist in cleaning guest rooms, public areas, and staff facilities to high hygiene standards Learn proper use of cleaning equipment, materials, and chemicals Replenish supplies such as towels, toiletries, and linen Help with laundry sorting, washing, drying, and ironing Understand and follow health and safety procedures Support the housekeeping team in daily operations Report maintenance issues or lost and found items to supervisors Learn effective time management and room-cleaning protocols Maintain a positive and professional attitude with guests and team members

Key Responsibilities of the Housekeeping Attendant: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attai...

Key Responsibilities of theFinance Executive - Payable: Supports the smooth running of the accounting department, exerting diligent financial process control and ensuring efficiency and resilience to growth Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to enquiries Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance level...

Primary goal to achieve individual catering revenue goals by developing and implementing strategies for selling available space to groups and the local community, specifically the social and wedding market Develops catering sales presentation and collateral materials Identifies and prioritizes potential local business Monitors sales productivity and provides the catering sales staff with ongoing education and coaching Provides and distributes regular update reports Actively sells and up-sells services to clients; develops customized presentations and negotiates terms of agreement Manages inventory control standards in conjunction with the foods and beverage department Participates in the dev...