2402 Guest Satisfaction Jobs - Page 7

We are looking for a skilled Assistant Restaurant Manager to join our team at Radisson Hotel Group. The ideal candidate will have a strong background in hospitality management and excellent leadership skills. Roles and Responsibility Manage daily restaurant operations, including staff supervision and customer service. Develop and implement strategies to enhance customer satisfaction and increase sales. Maintain high standards of food quality, safety, and hygiene. Analyze sales reports and develop plans to improve profitability. Lead and motivate a team of restaurant staff to achieve exceptional performance. Implement effective inventory management systems to minimize waste and optimize resou...

We are looking for a highly skilled and experienced Junior Sous Chef to join our team at Radisson Hotel Group. The ideal candidate will have a strong background in culinary arts and hospitality management, with excellent leadership and communication skills. Roles and Responsibility Assist the Executive Chef in planning and preparing high-quality menus for various events and functions. Develop and implement new menu ideas and recipes to enhance the dining experience. Manage kitchen operations, including food preparation, cooking, and service. Supervise and train junior staff members to ensure excellent customer service. Maintain high standards of quality, safety, and hygiene in the kitchen en...

We are looking for a skilled Executive Chef to join our team at Radisson Hotel Group. The ideal candidate will have a strong background in culinary arts and leadership, with excellent communication skills. Roles and Responsibility Develop and implement innovative menus catering to diverse tastes and dietary requirements. Manage kitchen operations, ensuring high-quality food production and presentation. Supervise and train junior staff members to maintain exceptional customer service standards. Collaborate with other departments to ensure seamless service delivery. Maintain high levels of quality control and hygiene standards. Analyze customer feedback and implement changes to improve menu of...

Organization- Hyatt Regency Kochi Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Outlet Manager is responsible to manage the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as O...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and ma...

JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experie...

As the Maintenance Supervisor at our resort, your primary responsibility will be to oversee the daily operations of the maintenance team to ensure timely repairs, preventive maintenance, and overall facility excellence. Your role will require strong leadership skills, technical expertise, and a commitment to safety and guest satisfaction. Key Responsibilities: - Supervise and coordinate the work of maintenance staff across various trades such as HVAC, plumbing, electrical, carpentry, etc. - Perform routine inspections of resort buildings, systems, and amenities to identify and address issues promptly - Respond promptly to maintenance requests and emergencies - Schedule and oversee preventive...

As a Restaurant Manager at our establishment located in Gurgaon, Sector 57 (Atrium), you will play a crucial role in overseeing daily operations to ensure seamless service and a memorable dining experience for our guests. Your strong leadership, operational management skills, and commitment to customer service excellence will be essential in leading our team. Key Responsibilities: - Oversee and manage daily restaurant operations to maintain high standards of service. - Create staff schedules, provide training, and monitor performance to ensure efficiency. - Uphold exceptional standards of food quality, hygiene, and overall customer satisfaction. - Address customer queries and feedback profes...

Role Overview: As an Area General Manager at Treebo Hospitality Ventures, your role involves executing the company's strategic vision within a designated territory. This includes overseeing operations, driving business growth, and ensuring guest satisfaction. Your responsibilities will encompass maintaining operational excellence, fostering business development, managing sales initiatives, and exploring opportunities in the MICE segment. To excel in this role, you will need a blend of operational discipline, relationship management skills, and a business development mindset. Key Responsibilities: - Operational Excellence - Oversee day-to-day operations across multiple hotel properties in the...

You will be part of a skilled food and beverage team at a resort, responsible for providing exceptional dining experiences, managing kitchen and bar operations, ensuring high-quality service, and maintaining guest satisfaction. Key Responsibilities: - Provide exceptional dining experiences for guests - Manage kitchen and bar operations efficiently - Ensure high-quality service standards are met - Maintain guest satisfaction throughout their dining experience Qualifications Required: - Previous experience in food and beverage service - Strong communication and customer service skills - Ability to work well in a team Please note that this is a full-time position with day shifts at the resort. ...

As a Banquet Event Manager, your role will involve planning, organizing, and managing banquet events from start to finish. You will need to coordinate with clients and the sales team to understand event requirements and expectations. Supervising and training the banquet team, including captains, servers, and setup staff will be essential. Ensuring proper setup of banquet rooms, equipment, and dcor according to event specifications is crucial. Monitoring event timelines and adjusting as needed for a smooth flow of service is also part of your responsibilities. Maintaining high levels of guest satisfaction by ensuring timely and efficient service, overseeing food and beverage service standards...

Additional Information Job Number 25185311 Job Category Human Resources Location JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037VIEW ON MAP Schedule Full Time Located Remotely N Position Type Management Job Summary Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a va...

As a Food and Beverage Supervisor at Ayur Bethaniya Ayurveda Hospital, you will play a crucial role in ensuring guest satisfaction and maintaining cleanliness standards. Your responsibilities will include: - Having a minimum of 2 to 3 years of experience in Food and Beverage - Being proficient in English, Hindi, and Malayalam with the ability to read and write in Malayalam - Demonstrating expertise in guest satisfaction, customer service, food handling, and handling complaints related to service delivery and resolution Qualifications Required: - Minimum of 2 to 3 years of experience in Food and Beverage - Proficiency in English, Hindi, and Malayalam with the ability to read and write in Mala...

Organization- Grand Hyatt Goa Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Outlet Manager is responsible to manage the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Outle...

Organization- Grand Hyatt Goa Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Outlet Manager is responsible to manage the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Outle...

Company Description The Machan is an exclusive eco-resort located in Lonavala, known for its unique tree houses designed to offer luxurious comfort and spectacular views while minimising impact on the natural surroundings. The resort advocates for environmentally friendly hospitality, sourcing almost all energy from renewable resources and water from a borewell replenished by rainwater harvesting. Situated just a scenic 2.5-hour drive from Mumbai and 1.5 hours from Pune, The Machan provides a serene escape into nature ideal for various celebrations and business events. Role Description This is a full-time, on-site role located in Lonavala for a Restaurant Manager. Responsibilities include ov...

Job Summary: The Center Manager is responsible for the overall management, performance, and profitability of the gaming and entertainment center. This includes overseeing daily operations, ensuring exceptional guest experience, maintaining operational standards, leading and motivating the team, managing P&L, and ensuring compliance with company policies and safety norms. The role demands a strong balance of leadership, customer service, and business acumen to deliver a fun, safe, and engaging environment for guests. Key Responsibilities (KRA): Operational Management Oversee the smooth day-to-day functioning of all zones gaming, F&B, parties, events, and retail. Ensure all games, machines, an...

You will be responsible for ensuring the smooth running of the revenue management department, where all aspects of the hotels reservations and meeting & events enquiries are managed and handled to attain and adhere to both property and company standards. Working proactively to maximize guest satisfaction and comfort, you will deliver a positive and responsive approach to enquiries and problem resolution. Key Responsibilities: - Develop and implement strategies to identify key revenue management metrics, communicate them effectively, and ensure their delivery. Maintain reports and tracking tools in line with defined initiatives & targets. - Effectively manage the life cycle of the team within...

As a Housekeeping Supervisor, your role involves overseeing the work of housekeeping staff, assigning tasks, scheduling shifts, and ensuring a smooth workflow. You will enforce and maintain high standards of cleanliness in all areas, including guest rooms, public areas, and residents" rooms. Your responsibility will also include training and mentoring housekeeping staff on cleaning procedures, safety protocols, and customer service. Additionally, you will be required to maintain inventory of cleaning supplies and equipment, and order replacements as needed. Your key responsibilities will include: - Supervising and managing housekeeping staff - Enforcing and maintaining high cleaning standard...

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co...

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintainedpletes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experien...

Job Discription: We are seeking a dedicated Guest Service Associate - Housekeeping to join our team in Mumbai, India. In this role, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction in our hotel. Ensure guest rooms and public areas are cleaned and maintained to the highest standards Respond promptly and efficiently to guest requests and concerns Collaborate with other departments to provide seamless service Maintain inventory of cleaning supplies and linens Adhere to safety and sanitation protocols Assist in training new team members on housekeeping procedures Participate in regular quality inspections to maintain service standards Report any...

Job Discription: We are seeking a dedicated and enthusiastic Guest Service Associate - FB Service to join our team in Mumbai, India. As a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests. Greet and seat guests in a friendly and professional manner Take food and beverage orders accurately and efficiently Serve meals and drinks while adhering to high standards of presentation Anticipate guest needs and respond promptly to requests Maintain cleanliness and organization of the dining area Collaborate with kitchen staff to ensure timely and accurate order delivery Handle cash and credit card transactions with pr...

Duty Manager: To maintain the communication within different departments and ensure all departments deliver smooth operations to achieve guest satisfaction while keeping guest safety as priority at all time. During night shift, is responsible to perform night audit and produce business reports as required. Whats in it for you: Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. What you will be doing: Duty Manager responsibilities include overseeing daily operations,...