1791 Guest Satisfaction Jobs - Page 11

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4.0 - 9.0 years

6 - 11 Lacs

mumbai

Work from Office

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

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3.0 - 8.0 years

12 - 13 Lacs

madikeri, kodagu

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Assists in leading the property s segmented sales effort (eg, group, transient, association, corporate, etc) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives Achieves personal booking goals CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales a...

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4.0 - 9.0 years

4 - 5 Lacs

jodhpur

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Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years exp...

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3.0 - 8.0 years

10 - 11 Lacs

mumbai

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Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasiz...

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5.0 - 10.0 years

6 - 10 Lacs

udaipur

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An extraordinary guest experience begins with you. As Guest Experience Manager, you will ensure a warm welcome feeling for our guests as soon as they arrive. What you will be doing: Jobs involve all aspects of delivering optimum quality of a companys services Monitoring, inspecting, and proposing measures to correct or improve a hotels final products and processes in order to meet established quality standards. Conduct regular inspections and audits of all areas of the hotel, including guest rooms, public areas, dining facilities, and service delivery. Identify areas for improvement and work with department heads to address deficiencies. Provide training and guidance to hotel staff on qualit...

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3.0 - 8.0 years

2 - 5 Lacs

jaipur

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Responsibilities include direction and supervision of the kitchen team while ensuring highest-level of quality and consistency in preparation and presentation of dishes as per the standards. Ensure that all HACCP procedures are followed and clear records are maintained at all the times. Plan and coordinate the activities of the team to ensure operative effectiveness. Follow guidelines laid by the Sous Chef on menu plan Ensure stock levels are maintained by calculating inventory, ordering and retrieving supplies. Estimate daily and weekly requirements as per the process laid. Supervise the function of the kitchen team, facilities and costs, hence contribute towards maximizing the overall Food...

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2.0 - 12.0 years

34 - 42 Lacs

australia

On-site

URGENT HIRING !!! location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: We are currently looking for a Guest Relations Manager (Reception Manager) to join our leadership team as Head of Department at Rosewood London. The Guest Relations Manager (Reception Manager) is entrusted with leading and developing the Guest Relations team to be engaging, intuitive and refined. Key expectations of this role: Taking a leadership role in engaging with guests, associates and business partners to meet and exceed their ...

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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

Role Overview: As a Duty Manager responsible for managing multiple properties, you will play a crucial role in ensuring smooth operation and exceptional guest experiences across the properties under your supervision. Your primary responsibility will be to oversee the day-to-day activities, manage staff, and coordinate various departments within each property to maintain high standards of service, guest satisfaction, and profitability. Key Responsibilities: - **Operations Management:** - Oversee the overall operations of multiple properties, ensuring compliance with company policies, procedures, and standards. - Monitor and evaluate the performance of each property, identifying areas for impr...

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

Job Description: You will play a vital role in ensuring the smooth operation of hotel services and enhancing guest satisfaction. Your responsibilities will span across different departments, contributing to an overall positive experience for guests. Key Responsibilities: - Collaborate with team members to ensure efficient operations in various hotel departments. - Assist in providing high-quality service to guests. - Handle guest inquiries and concerns professionally and promptly. - Maintain cleanliness and order in assigned work areas. - Follow hotel policies and procedures to ensure a safe and pleasant environment for guests. Qualifications Required: - Prior work experience in a hotel envi...

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1.0 - 5.0 years

2 - 5 Lacs

ahmedabad

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Are you passionate and driven enough to fill our houseWeve got first class rooms ? your challenge is to fill them Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs They are first class and strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests, As Reservations Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that ...

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2.0 - 7.0 years

1 - 3 Lacs

hyderabad

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OrganizationPark Hyatt Hyderabad Summary To assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet, Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management Minimum 2 years work experience as Assistant Outlet Manager or Team Leader in a hotel or large restaurant with good standards,

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2.0 - 7.0 years

12 - 15 Lacs

hyderabad

Work from Office

OrganizationPark Hyatt Hyderabad Summary To serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction, Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management Minimum 2 years work experience in hotel operations Good customer service, communications and interpersonal skills are a must,

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1.0 - 3.0 years

1 - 2 Lacs

mumbai

Work from Office

We are seeking a dedicated and enthusiastic Guest Service Associate - F&B Service to join our team in Mumbai, India. As a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests. Greet and seat guests in a friendly and professional manner Take food and beverage orders accurately and efficiently Serve meals and drinks while adhering to high standards of presentation Anticipate guest needs and respond promptly to requests Maintain cleanliness and organization of the dining area Collaborate with kitchen staff to ensure timely and accurate order delivery Handle cash and credit card transactions with precision Assist i...

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0.0 - 2.0 years

3 Lacs

chennai, gurugram

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With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to...

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6.0 - 11.0 years

5 Lacs

jaipur

Work from Office

JOB SUMMARY Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited u...

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0.0 - 4.0 years

2 - 3 Lacs

mumbai, faridabad

Work from Office

The Indian Hotels Company Limited is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Welcome and assist guests at hospitality establishments. Handle check-in and check-out procedures. Address guest inquiries and resolve issues. Provide information about services and local attractions. Maintain guest records and billing information. Ensure guest satisfaction and comfort. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Behaviou...

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4.0 - 8.0 years

5 - 8 Lacs

hyderabad

Work from Office

Lead, motivate, and manage the front office team to ensure high-quality service delivery. Supervise daily front office operations including check-in/check-out, guest inquiries, and reservations. Assist in training new team members and provide continuous coaching to staff. Ensure accurate and timely handling of guest accounts, cash, and billing procedures. Monitor guest satisfaction and resolve complaints promptly and professionally. Support the Front Office Manager in operational planning, reporting, and performance evaluations. Maintain brand standards, hotel policies, and ensure compliance with safety and security procedures. Coordinate with other departments to ensure smooth guest experie...

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4.0 - 9.0 years

4 - 5 Lacs

mysuru

Work from Office

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business...

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2.0 - 7.0 years

9 Lacs

pune

Work from Office

JOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resource...

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3.0 - 8.0 years

5 Lacs

mumbai

Work from Office

JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Buildin...

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4.0 - 8.0 years

2 - 5 Lacs

bengaluru, karnataka, india

On-site

Description The Food and Beverage Executive will be responsible for overseeing the operations of the food and beverage department, ensuring exceptional service, quality, and profitability. Responsibilities Manage day-to-day operations of the food and beverage department. Develop and implement effective menus and pricing strategies. Ensure high standards of food and beverage quality, service, and hygiene. Oversee inventory management and supplier relationships. Monitor and analyze financial performance, including budgeting and forecasting. Train, supervise, and motivate staff to provide excellent customer service. Work closely with marketing to promote food and beverage offerings. Skills and ...

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1.0 - 2.0 years

1 - 4 Lacs

chennai

Work from Office

Sodexo Food Solutions India Pvt. Ltd.ces is looking for Senior Associate - Housekeeping to join our dynamic team and embark on a rewarding career journey Team Management: Lead, train, and supervise a team of housekeeping staff, including cleaners, supervisors, and maintenance personnel Set performance expectations, provide feedback, and ensure all team members adhere to company policies and procedures Quality Control: Establish and maintain high standards of cleanliness, hygiene, and presentation throughout the facility Conduct regular inspections to ensure compliance with cleaning protocols and standards Inventory Management: Monitor and manage inventory of cleaning supplies, equipment, and...

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1.0 - 3.0 years

1 - 4 Lacs

hyderabad

Work from Office

Provide excellent customer service to guests. Handle guest inquiries and complaints. Coordinate with internal teams to ensure guest satisfaction. Monitor and report on guest feedback and issues. Maintain detailed guest records and reports. Assist with event planning and coordination. Ensure compliance with company policies and procedures.

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0.0 - 2.0 years

2 - 5 Lacs

dehradun, madhuban, madhuban

Work from Office

We are looking for enthusiastic and dedicated Stewards to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Provide excellent customer service and ensure guest satisfaction. Manage table settings, serve food and beverages, and handle cash transactions accurately. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other team members to achieve sales targets and improve customer experience. Handle complaints professionally and courteously. Participate in training sessions to enhance skills and knowledge. Job Requirements Ability to work well under pressure and manage mult...

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0.0 - 2.0 years

1 - 3 Lacs

dehradun, madhuban, madhuban

Work from Office

We are looking for a highly skilled and dedicated Desk Attendant to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Coordinate with other departments to ensure seamless service delivery. Ensure the reception area is clean and well-maintained at all times. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Jo...

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