Banquet Manager

As a Banquet Event Manager, your role will involve planning, organizing, and managing banquet events from start to finish. You will need to coordinate with clients and the sales team to understand event requirements and expectations. Supervising and training the banquet team, including captains, servers, and setup staff will be essential. Ensuring proper setup of banquet rooms, equipment, and dcor according to event specifications is crucial. Monitoring event timelines and adjusting as needed for a smooth flow of service is also part of your responsibilities. Maintaining high levels of guest satisfaction by ensuring timely and efficient service, overseeing food and beverage service standards, and managing inventory to meet budget goals are key tasks. You will also be responsible for handling guest complaints, conducting pre-event and post-event briefings and evaluations, and collaborating with other teams to ensure all elements of the event are aligned. Key Responsibilities: - Plan, organize, and manage banquet events from start to finish. - Coordinate with clients and the sales team to understand event requirements and expectations. - Supervise and train the banquet team, including captains, servers, and setup staff. - Ensure proper setup of banquet rooms, equipment, and dcor according to event specifications. - Monitor event timelines and adjust as needed for smooth flow of service. - Maintain high levels of guest satisfaction by ensuring timely and efficient service. - Oversee food and beverage service standards and ensure compliance with hygiene and safety regulations. - Manage inventory, requisition supplies, and control costs to meet budget goals. - Handle guest complaints and resolve issues professionally and promptly. - Conduct pre-event and post-event briefings and evaluations with staff. - Collaborate with kitchen and housekeeping teams to ensure all elements of the event are aligned. Qualifications: - Diploma or degree in Hotel Management or a related field. - Minimum 3-5 years of experience in banquet or event operations, with at least 1-2 years in a supervisory role. - Strong organizational and leadership skills. - Excellent communication and interpersonal abilities. - Proficiency in event management software and MS Office. - Flexibility to work weekends, evenings, and holidays based on event schedules. If you have previous exposure to large-scale events and VIP functions or knowledge of wine and beverages, it would be considered an added advantage. If you believe you possess most of the requirements and skills needed for this position, don't hesitate to hit the "Apply" button and start your journey with us today.,