2402 Guest Satisfaction Jobs - Page 4

We are looking for a highly skilled and experienced Restaurant Receptionist to join our team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service. Roles and Responsibility Manage front desk operations, including handling phone calls, walk-ins, and reservations. Greet guests, answer questions, and address complaints professionally. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records of guest interactions, sales, and inventory. Ensure the reception area is clean and organized at all times. Provide exceptional customer service by being attentive, courteous, and resp...

Department- Operation Designation- Assistant Manager - Operations Required Qualification- Preferably IHM and Retail Operations Required Experience- Min. 5 Years of exp in hospitality industry Job Responsibility: Responsible for maximising revenues and flow through to GOP-Gross Operating Profit to meet or exceed budgeted EBITDA Manages labor standards and property level expenses to achieve maximum flow through to the bottom-line profit Works with the Management to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports Execution from all the marketing activities from th...

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations Utilizes interpersonal and communication skills to lead, influence, and enco...

To deliver exceptional guest service by ensuring a smooth and efficient check-in, check-out, and stay experience, while maintaining a warm, professional, and courteous demeanor at all times. Assist guests with room assignments, requests, and queries. Ensure timely delivery of guest messages, mail, and packages. Handle guest complaints and concerns promptly, following escalation procedures if necessary. Ensure guest satisfaction by providing proactive service and anticipating needs.

Takes care of daily food preparation and duties assigned by the superiors to meet the standard and the quality set by the Restaurant. Follows the instructions and recommendations from the immediate superiors to complete the daily tasks. Coordinates daily tasks with the Sous Chef. Responsible to supervise junior chefs or commis. Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met. Ensure that the production, preparation and presentation of food are of the highest quality at all times. Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis. Knowledge of all standard pro...

Job Description: As the Head Chef at our company, you will be responsible for leading and operating a Culinary team of skilled chefs, embodying Hyatt's purpose of Care for people so they can be their best. You will be expected to resume all the duties and responsibilities of a Department Head, ensuring that the Culinary team adheres to Hyatt International's Corporate Strategies and brand standards. Your role will involve meeting employee, guest, and owner expectations while maintaining high quality culinary standards. Key Responsibilities: - Lead and operate a Culinary team of skilled chefs - Ensure adherence to Hyatt International's Corporate Strategies and brand standards - Meet employee, ...

As a Junior Sous Chef - Food Production at The Postcard on the Arabian Sea, you will play a crucial role in managing daily food preparation while upholding the highest quality standards. Your passion, precision, and creativity will be key in leading a talented kitchen team towards excellence. Crafting exceptional food experiences will be at the core of your responsibilities, ensuring high levels of guest satisfaction through exceptional food quality. **Key Responsibilities:** - Manage daily food preparation while maintaining the highest quality standards - Coordinate tasks and workflow within the kitchen team - Supervise kitchen operations and delegate responsibilities efficiently - Estimate...

Guest Service Associate deliver exceptional guest service by ensuring a welcoming, attentive, and professional dining experience. Support the Food Beverage team in maintaining high standards of hospitality, cleanliness, and efficiency. Promote guest satisfaction and loyalty through proactive service and problem resolution. Uphold brand standards and contribute to the overall success of the department. Essential Job Tasks Greet guests warmly and escort them to their tables or designated areas. Present menus, explain specials, and answer questions about food and beverages. Take accurate orders and relay them promptly to the kitchen or bar. Serve food and beverages efficiently, ensuring proper ...

Interview for 5 Star Luxury Hotel Jobs IN USA(12th pass or freshers both can apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you Can Whatsapp on 9540377764 (CITA Official Whatsapp Team) Requirements: • Age: 18 to 30 • Fresher or 1+ year experience (5-Star / Fine Dining preferred) • Good English & strong communication skills • Well-groomed & customer-oriented • Hotel Management Diploma is an added advantage Key Responsibilities: • Welcoming & seating guests • Taking and serving food & beverage orders • Maintaining high service standards • Ensuring cleanliness & table setup • Handling guest queries professionally • Coordinating with kitchen & service teams For Telephonic Rou...

Greets guests and presents them with the menu. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed Communicate to the guest and provide assistance with their queries. Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

Greets guests and presents them with the menu. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed Communicate to the guest and provide assistance with their queries. Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

A Front Desk Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. What will I be doing As a Front Desk Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Occupy the hotel lobby and other public areas, particularly at busy times Engage Guests in conver ion and provide general assistance Manage, record, and resolve pr...

If you appreciate the impact global travel can have on the world, you be just the person we are looking for to work as a Hilton Team Member Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests isfaction This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level What will I be doing As the Duty Manager, you will be responsible for pe...

A Reservations Executive oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest isfaction. What will I be doing As Reservations Executive, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest isfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist in the day-to-day operations of the Reservations Department Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with...

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasiz...

JOB SUMMARY Functions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-...

JOB SUMMARY Functions as the strategic business leader of the propertys Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-...

Job Summary: The Duty Manager ensures smooth operations of the Front Office department, providing exceptional guest service and resolving issues promptly. This role involves overseeing daily activities, coordinating with other departments, and maintaining a high standard of hospitality. Key Responsibilities: Guest Relations: Welcome and assist guests, ensuring their needs are met. Handle guest complaints, feedback, and special requests professionally. Operations Management: Supervise the Front Office team, including receptionists, concierge, and bell staff. Ensure check-in/check-out processes are efficient and seamless. Monitor lobby activities and maintain a high level of service quality. T...

JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related ma...

We are seeking a dynamic and customer-focused F&B Executive to join our team in Chennai, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets. Supervise and coordinate the activities of F&B staff to maintain high service standards Greet and seat guests, ensuring a warm and welcoming atmosphere Maximize sales opportunities through product knowledge and suggestive selling techniques Oversee the accurate and efficient processing of guest orders Manage the setup and maintenance of dining areas, including banquet spaces Conduct regular team briefings and participate...

Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the s...

JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experie...

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co...

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations Utilizes interpersonal and communication skills to lead, influence, and enco...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...