2392 Guest Satisfaction Jobs - Page 2

We are looking for a highly skilled and experienced Front Desk Clerk to join our team. The ideal candidate will have 25 years of experience in the field. Roles and Responsibility Manage front desk operations, including handling phone calls, emails, and walk-in visitors. Provide exceptional customer service to clients and visitors. Maintain accurate records and files. Coordinate with other departments to ensure smooth operations. Handle incoming and outgoing mail and packages. Perform various administrative tasks as needed. Job Requirements Proficient in Microsoft Office and other software applications. Excellent communication and interpersonal skills. Ability to work in a fast-paced environm...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure seamless execution of events and services. Provide exceptional customer service by responding promptly to guest requests and concerns. Maintain accurate records of guest interactions and transactions. Ensure compliance with co...

We are looking for a highly skilled and experienced F&B Attendant to join our team. The ideal candidate will have 25 years of experience in the field. Roles and Responsibility Manage and maintain high standards of food quality, presentation, and service. Coordinate with kitchen staff to ensure efficient food preparation and delivery. Maintain a clean and organized workspace, adhering to health and safety regulations. Provide exceptional customer service, responding to customer inquiries and resolving issues professionally. Collaborate with other departments to achieve business objectives. Develop and implement new menu ideas and recipes to enhance the dining experience. Job Requirements Prov...

We are looking for a highly skilled and experienced Concierge to join our team. The ideal candidate will have 28 years of experience in the field. Roles and Responsibility Manage front desk operations, ensuring seamless day-to-day activities. Provide exceptional customer service, responding promptly to client inquiries and resolving issues efficiently. Coordinate with various departments to ensure smooth operations and high-quality services. Develop and implement effective administrative processes to improve productivity. Maintain accurate records and reports, ensuring data integrity and confidentiality. Collaborate with colleagues to achieve common goals and objectives. Job Requirements Pro...

ey Responsibilities 1. Guest Service & F&B Operations Warmly greet guests on arrival in dining and F&B areas. Take food & beverage orders and deliver timely, accurate service. Support breakfast setup, replenishment, and clearance according to brand standards. Monitor guest needs throughout the service and respond proactively. Maintain a welcoming and professional guest interaction at all times. 2. Food & Beverage Preparation and Presentation Assist in preparing, serving, and presenting food and beverages according to health, hygiene, and brand presentation standards Ensure buffet and service areas are adequately stocked and maintained. Familiarize with daily menu and offerings to assist gues...

JOB SUMMARY Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expec...

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; n...

JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR 2-year degree ...

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work...

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years exp...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the ficial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administrat...

Accor is looking for Guest Service Associate Housekeeping to join our team Roles and Responsibility Provide exceptional guest service and ensure customer satisfaction. Manage housekeeping operations and maintain high standards of cleanliness and hygiene. Coordinate with other departments to ensure seamless service delivery. Handle guest complaints and resolve issues professionally. Maintain accurate records of guest interactions and transactions. Collaborate with the team to achieve sales targets and improve overall performance. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job se...

Radisson Hotel Group is looking for Banquet Sales Coordinator to join our team Roles and Responsibility Coordinate with sales teams to achieve business objectives and expand the customer base. Develop and implement effective sales strategies to increase revenue growth. Build and maintain strong relationships with clients and stakeholders. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with cross-functional teams to ensure seamless execution of events and programs. Provide exceptional customer service to ensure high levels of client satisfaction. Job Requirements Proven track record of achieving sales targets and driving business growth. Exce...

Responsible for the efficient management of the front office operations, including all related services to ensure profitability through proper planning, organizing, directing, implementing and control Ensure ongoing liaising and coordinating with all departments of the entity to ensure total guest satisfaction Ensure that Team Members are prepared and well-informed to deliver an exceptional experience to Guests from check-in through check-out Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue Maintains a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals Qualif...

Radisson Hotel Group is looking for Executive Sous Chef to join our team Roles and Responsibility Assist the Head Chef in planning and executing menus that meet high standards of quality and presentation. Supervise kitchen staff, providing guidance and training to ensure excellent customer service. Maintain high levels of food safety and hygiene, adhering to all relevant regulations and standards. Develop and implement new menu ideas and recipes to enhance the dining experience. Collaborate with other departments to ensure seamless service delivery. Monitor inventory levels and order supplies to minimize waste and optimize costs. Job Requirements Proven experience as an Executive Sous Chef o...

What will I be doing As the Chef de Cuisine, you will be responsible for performing the following tasks to the highest standards: Plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant. Work seamlessly with recipes, standards and plating guides. Maintain all HACCP aspects within the hotel operation. Use appropriately all equipment, tools and machines. Focus on constant improvement of training manuals and SOPs. Participate actively in quality initiatives such as daily chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. Work on offsite events when re...

What will I be doing As the Spa Manager, you will be responsible for performing the following tasks to the highest standards: Adhere to the customer-first purpose and promptly attend to customers needs. Communicate well with guests and colleagues. Be a positive influence, responsible and proactive in solving problems. Seize opportunities for self-improvement by learning new skills. Flexible and responsive to changes in work requirements. Be a good team player, helping team members achieve team goals. Advise on departmental operating procedures and improvement of environmental facilities, etc. Maintain vigilance and sense of responsibility at all times. Ensure all facilities and equipment are...

What will I be doing As the Sous Chef, you will be responsible for performing the following tasks to the highest standards: Plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant. Work seamlessly with recipes, standards and plating guides. Maintain all HACCP aspects within the hotel operation. Use appropriately all equipment, tools and machines. Focus on constant improvement of training manuals and SOPs. Participate actively in quality initiatives such as daily Chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing. Work on offsite events when requeste...

Interview for 5 Star Luxury Hotel Jobs IN United States of America(12th pass or freshers both can apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you Can Whatsapp on 9540377764 (CITA Official Whatsapp Team) Requirements: • Age: 18 to 30 • Fresher or 1+ year experience (5-Star / Fine Dining preferred) • Good English & strong communication skills • Well-groomed & customer-oriented • Hotel Management Diploma is an added advantage Key Responsibilities: • Welcoming & seating guests • Taking and serving food & beverage orders • Maintaining high service standards • Ensuring cleanliness & table setup • Handling guest queries professionally • Coordinating with kitchen & service tea...

for maintaining high food and beverage quality and directing overall operations to maintain and improve the food and beverage outlets and functions Do you have an appetite for all things Food & Beverage Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order whether it be a plate full of numbers, setting a rota or laying the table for a successful team Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests needs by being in the right place at the right time and de...

Roles and Responsibility Manage the front desk, handle phone calls, and respond to emails professionally. Greet guests, offer refreshments, and ensure their comfort while waiting for appointments. Coordinate with therapists, schedule appointments, and maintain accurate records. Handle cash transactions, process payments, and issue receipts. Maintain a clean and organized reception area, ensuring all necessary materials are available. Provide exceptional customer service by responding promptly to guest inquiries and resolving issues efficiently. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We ...

Roles and Responsibility Coordinate and plan weddings, events, and other activities. Manage event logistics, including venue selection, catering, and entertainment. Develop and maintain relationships with vendors and suppliers. Create and manage event budgets and timelines. Ensure all events are executed flawlessly and meet client expectations. Collaborate with cross-functional teams to achieve event goals. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Roles and Responsibility Manage front desk operations, including handling phone calls, emails, and walk-in visitors. Provide exceptional customer service to clients and visitors, ensuring their needs are met and concerns addressed. Maintain accurate records and reports, including client information and visitor logs. Coordinate with other departments to ensure seamless communication and efficient workflow. Handle sensitive and confidential information with discretion and professionalism. Develop and implement effective filing systems, both physical and digital, for easy access to information. Disclaimer: This job description has been sourced from a public domain and may have been modified by ...

Roles and Responsibility Develop and implement guest experience strategies to enhance customer satisfaction. Conduct research and analyze data to identify trends and areas for improvement. Collaborate with cross-functional teams to ensure seamless execution of guest experiences. Create and maintain relationships with key stakeholders, including guests, vendors, and internal teams. Identify and mitigate potential risks to guest experiences. Monitor and report on guest experience metrics to measure success. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all deta...

Roles and Responsibility Develop and implement guest experience strategies to enhance customer satisfaction. Conduct research and analyze data to identify trends and areas for improvement. Collaborate with cross-functional teams to ensure seamless execution of guest experiences. Create and maintain relationships with key stakeholders, including guests, vendors, and internal teams. Identify and mitigate potential risks to the guest experience. Monitor and report on key performance indicators related to guest experience. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to v...