0 - 2 years
1 - 4 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
To deliver exceptional guest service by ensuring a smooth and efficient check-in, check-out, and stay experience, while maintaining a warm, professional, and courteous demeanor at all times.
Assist guests with room assignments, requests, and queries.
Ensure timely delivery of guest messages, mail, and packages.
Handle guest complaints and concerns promptly, following escalation procedures if necessary.
Ensure guest satisfaction by providing proactive service and anticipating needs.
Fairmont Hotels & Resorts
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