Home
Jobs

1 - 2 years

2 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Primary Responsibilities


Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Novotel Hyderabad Airport. Responsible for Reception, Concierge operations, Hospitality and Cashier. Liaise with different departments for smooth and coordinated work. Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away. Ensure to interact with the guests & enable the team to understand guest requirements.

Operational Management


Adhere to the Standard Operating Procedures & policies. Check outstanding of in-house guests on a daily basis. To check whether the following records are kept in order and up to date. C forms Reception / Information Log Book Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered. Ensure all V.V.I.P room inspection in coordination with House Keeping Department. Ensure that newspapers and parcels are delivered in the rooms without delay. To be readily available at all times to deal with problems or complaints. Ensure effective and speedy check-in & check-out facilities. Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action. Conduct briefing for concierge and Front Office Assistants.

Knowledge and Experience

Competencies

Strong leadership, interpersonal and training skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder

More Jobs at Fairmont Hotels & Resorts

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Gandhinagar, Gujarat, India