1123 Guest Satisfaction Jobs - Page 5

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and ma...

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effecti...

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that empha...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administ...

Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the propertys restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university i...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

The Spa Manager ensures the smooth operation of the Spa, providing guests with excellent service and information of all spa services and retail products. What will I be doing As the Spa Manager, you will be responsible for performing the following tasks to the highest standards: Adhere to the customer-first purpose and promptly attend to customers needs. Communicate well with guests and colleagues. Be a positive influence, responsible and proactive in solving problems. Seize opportunities for self-improvement by learning new skills. Flexible and responsive to changes in work requirements. Be a good team player, helping team members achieve team goals. Advise on departmental operating procedu...

You will be responsible for cleaning and tidying up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants. This includes dusting and polishing various surfaces and furniture, vacuuming, sweeping, mopping floors, emptying trash bins, changing linens and towels, and replacing toiletries. To ensure guest satisfaction, you must address guest requests and complaints promptly and to their satisfaction. Monitoring guest feedback and taking corrective action when necessary is essential. Collaborating with the maintenance department is crucial to ensure that all facilities, fixtures, and equipment are well-maintained and in good working order. Developi...

You will be responsible for cleaning and tidying up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants. This includes dusting and polishing various surfaces and furniture, vacuuming, sweeping, and mopping floors, emptying trash bins, changing linens and towels, and replacing toiletries. To ensure guest satisfaction, you will promptly address guest requests and complaints related to housekeeping, monitoring feedback and taking corrective action when necessary. You will also collaborate with the maintenance department to ensure that all facilities, fixtures, and equipment are well-maintained and in good working order. Developing and implement...

As a General Manager at our hotel in Chandigarh, you will be responsible for leading our operations and ensuring profitability across all revenue streams. Your strong background in Food & Beverage (F&B) and proven experience in hospitality management will be key to your success in this role. Your main responsibilities will include overseeing the daily operations of rooms, restaurants, and banquet facilities. You will need to maintain consistent service standards, manage staff scheduling and training, and ensure guest satisfaction. Additionally, you will be tasked with maximizing F&B revenue through improved service and marketing strategies, developing cross-selling opportunities, and increas...

As a Hotel Specialist, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences and maintaining high levels of guest satisfaction. Your key responsibilities will include managing various hotel departments such as front desk, housekeeping, maintenance, and food & beverage. You will be expected to supervise and train staff, monitor budgets and expenses, ensure compliance with regulations, handle guest feedback efficiently, oversee inventory and procurement, and implement marketing strategies to drive occupancy. To excel in this role, you should possess a Bachelor's degree in Hospitality Management or a related field, along with a min...

The Resort Manager role involves the comprehensive management of the resort to ensure exceptional guest satisfaction, efficient staff coordination, meticulous housekeeping, high-quality food & beverage services, effective maintenance operations, and excellent financial performance. As a Resort Manager, you will be responsible for overseeing all aspects of the resort to guarantee a memorable experience for guests. This is a full-time position that includes benefits such as health insurance and a yearly bonus. The work schedule is during the day shift, and the role requires in-person presence at the resort location. If you are passionate about hospitality, possess strong leadership skills, and...

A Banquet Manager is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand. What will I be doing? As a Banquet Manager, you are responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. A Banquet Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage all Banquets/Events Maintain exceptional levels of customer service Evaluate guest satisfaction levels w...

Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Cons...

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effecti...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related...

Culinary Leadership: Assist the Executive Chef in overseeing the kitchen operations and providing culinary leadership to the kitchen staff. This involves ensuring the quality and consistency of food preparation, implementing menu enhancements, and maintaining high standards of food presentation. Menu Development: Collaborate with the Executive Chef in developing and updating menus that align with the concept, seasonality, and customer preferences. This includes creating new dishes, adapting recipes, and incorporating innovative culinary trends. Kitchen Management: Assist in managing the day-to-day operations of the kitchen, including staffing, scheduling, and food inventory management. Coord...

Do you have a passion for food, hospitality, and curating royal dining experiences We are seeking a dynamic F&B Associate to join our award-winning heritage hospitality team at Bari Kothi, Murshidabad. This is an on-site position, and we're looking for someone open to relocating and becoming a core part of our immersive heritage experience. Key Responsibilities - Manage dining service with high attention to guest satisfaction. - Handle order taking, food service, and guest interactions with elegance. - Ensure cleanliness, hygiene, and presentation of the dining space. - Support in meal planning, kitchen coordination, and special events. - Share the stories behind our food and culture to enri...

As a Guest Service Supervisor - Restaurant Captain at Siara, you play a vital role in ensuring guest satisfaction, maintaining a safe work environment, and upholding the highest quality standards in service delivery. Your responsibilities include establishing rapport with guests to foster loyalty, soliciting feedback to enhance guest experience, and overseeing team member relations to facilitate effective problem-solving through training and empowerment. To excel in this role, you must possess a good command of both spoken and written English, exhibit a pleasing personality, demonstrate excellent guest service skills, and have a strong knowledge of food and beverage service. A diploma or deg...

As an F&B Team Leader at Grand Hyatt Bali, you will play a crucial role in ensuring the efficient operation of the food and beverage department in alignment with Hyatt International's Corporate Strategies and brand standards. Your strong background and experience in food and beverage team leadership, coupled with your passion for high-quality customer service and guest satisfaction, will be key attributes that you bring to our dynamic and enthusiastic team. Your responsibilities will include assisting the Outlet Manager in managing the outlet according to the established concept statement, ensuring courteous, professional, efficient, and flexible service at all times. Ideally, you will hold ...

Your Team Responsibilities The Corporate Governance Data Analyst shall provide support to projects and initiatives which will ultimately create efficiencies in the Governance Operations team, Your Key Responsibilities Searching and processing corporate governance information on MSCIs CG universe using acceptable methods, techniques and sources Developing subject matter expertise and taking ownership of corporate governance knowledge within the organization Liaising and communicating effectively with other groups such ESG Research, Controversies and others to improve understanding of corporate governance and data collection methodologies Conducting frequent research for the purpose of procuri...