Housekeeping Associate

As a Housekeeping Staff member, your role involves cleaning and tidying up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants. You will be responsible for dusting and polishing various surfaces and furniture, vacuuming, sweeping, and mopping floors, emptying trash bins, and changing linens and towels while replacing toiletries. Key Responsibilities: - Ensure guest requests and complaints related to housekeeping are promptly addressed and resolved to the guest's satisfaction. - Monitor guest feedback and take corrective action when necessary. - Coordinate with the maintenance department to ensure all facilities, fixtures, and equipment are well-maintained and in good working order. - Develop and implement cleaning procedures, checklists, and schedules for efficient room turnovers and cleaning processes. - Train and enforce proper housekeeping techniques and best practices among staff. - Ensure compliance with health and safety regulations, including proper handling of chemicals, waste disposal, and fire safety measures. - Implement and monitor safety and security protocols for both staff and guests. - Promote eco-friendly housekeeping practices, such as energy conservation and recycling programs. - Maintain accurate records of inventory, maintenance activities, room status, and guest requests. - Prepare regular reports for the general manager or higher management. Qualifications Required: - 1 year of total work experience (Preferred) In addition to the above responsibilities, you will be entitled to benefits including cell phone reimbursement, food provisions, and Provident Fund. The work schedule may involve day shift, morning shift, night shift, or rotational shifts, and there is a possibility of earning a performance bonus. Please note that the work location for this position is on the road.,