Housekeeping Assistant

Role Overview: You will be responsible for cleaning and tidying up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants. This includes dusting and polishing various surfaces and furniture, vacuuming, sweeping, and mopping floors, emptying trash bins, changing linens and towels, and replacing toiletries. Key Responsibilities: - Ensure that guest requests and complaints related to housekeeping are addressed promptly and to the guest's satisfaction. - Monitor guest feedback and take corrective action when necessary. - Collaborate with the maintenance department to ensure that all facilities, fixtures, and equipment are well-maintained and in good working order. - Develop and implement cleaning procedures, checklists, and schedules to ensure efficient room turnovers and cleaning processes. - Train and enforce proper housekeeping techniques and best practices. - Ensure compliance with health and safety regulations, including proper handling of chemicals, disposal of waste, and fire safety measures. - Implement and monitor safety and security protocols for staff and guests. - Promote eco-friendly housekeeping practices, such as energy conservation and recycling programs. - Maintain accurate records of inventory, maintenance activities, room status, and guest requests. - Prepare regular reports for the general manager or higher management. Qualifications Required: - Previous housekeeping experience preferred. - Ability to work in different shifts (day, morning, night, rotational). - Strong attention to detail and organizational skills. - Knowledge of health and safety regulations. - Excellent communication and interpersonal skills. *Note: Additional details about the company are not provided in the job description.,