Housekeeping Assistant

You will be responsible for cleaning and tidying up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants. This includes dusting and polishing various surfaces and furniture, vacuuming, sweeping, mopping floors, emptying trash bins, changing linens and towels, and replacing toiletries. To ensure guest satisfaction, you must address guest requests and complaints promptly and to their satisfaction. Monitoring guest feedback and taking corrective action when necessary is essential. Collaborating with the maintenance department is crucial to ensure that all facilities, fixtures, and equipment are well-maintained and in good working order. Developing and implementing cleaning procedures, checklists, and schedules is part of your responsibilities to ensure efficient room turnovers and cleaning processes. Training and enforcing proper housekeeping techniques and best practices are also important. Compliance with health and safety regulations, including proper handling of chemicals, waste disposal, and fire safety measures, is a key aspect of the role. Implementing and monitoring safety and security protocols for staff and guests is necessary. Promoting eco-friendly housekeeping practices, such as energy conservation and recycling programs, is encouraged. You will be required to maintain accurate records of inventory, maintenance activities, room status, and guest requests, and prepare regular reports for the general manager or higher management. This is a full-time, permanent position with benefits including cell phone reimbursement, provided food, and provident fund. The work schedule includes day shifts, morning shifts, night shifts, and rotational shifts. Performance bonuses may also be offered. The preferred experience for this role is a total of 2 years. The work location is on the road.,