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Front Office Executive

Front Office Executive

Naukri Hospitality Jobs

0 - 4 years

|

1 - 3 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

application software front office operations customer service front office computer systems front desk guest satisfaction front office management hotel operations receptionist activities guest relations reservation telephone operating

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Executive to join our team in the Hotels & Restaurants industry. The ideal candidate should have 0-4 years of experience.

Roles and Responsibility

Manage front office operations, including reception, reservation, and concierge services.
Handle guest inquiries, complaints, and feedback professionally and courteously.
Coordinate with other departments to ensure seamless service delivery.
Maintain accurate records and reports, including guest information and transaction history.
Provide exceptional customer service to ensure high levels of guest satisfaction.
Perform other duties as assigned by management to support hotel operations.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with guests and staff.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Strong problem-solving skills to handle guest complaints and concerns.
Proficiency in using computer systems and software applications for managing front office operations.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong attention to detail to ensure accuracy and quality of work.

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