462 Hotel Operations Jobs

You will be joining as a Front Office trainee with a focus on understanding hotel operations, customer service, and front office administrative tasks. A minimum educational qualification of 10+2 (or equivalent) is typically expected, along with a preference for a diploma or degree in Hotel Management or related fields. Possessing strong communication skills, excellent customer service abilities, and proficiency in basic computer applications are essential for this role. Having a Bachelor's degree in Hotel Management or a related field can be beneficial, especially for advanced positions and career growth opportunities. This is a full-time and permanent position that offers benefits such as provided food. The work schedule may involve evening, morning, night, or rotational shifts, as well as availability on weekends. The role requires in-person presence at the designated work location.,

As a member of our team at Hyatt Centric Janakpuri, New Delhi, you will play a key role in providing exceptional hospitality service to our guests. Your responsibilities will include ensuring the comfort and satisfaction of all guests during their stay at our hotel. You will be expected to maintain a high level of professionalism and attention to detail in all interactions with guests. Your duties will involve assisting guests with check-in and check-out processes, responding to inquiries and requests, and addressing any issues or concerns that may arise during their stay. You will also be responsible for maintaining the cleanliness and organization of guest rooms and common areas, as well as ensuring that all amenities and services are readily available to guests. In addition to providing excellent customer service, you will have the opportunity to contribute to the overall success of our hotel by working collaboratively with other team members and departments. Your ability to work efficiently in a fast-paced environment and adapt to changing circumstances will be essential to your success in this role. If you are a motivated and enthusiastic individual with a passion for hospitality, we invite you to join our team at Hyatt Centric Janakpuri, New Delhi. This is an exciting opportunity to be part of a dynamic and diverse work environment where you can develop your skills and build a rewarding career in the hospitality industry.,

An opportunity to work with The Sankalp Group assures you more than just job satisfaction; it inculcates a sense of diversity and humanitarian values needed to function in a hospitality sector. The position available is for the role of HOD - Hotel Operations & Public Relations (Female) based in Ahmedabad. The ideal candidate should have 7 to 15 years of experience in the hospitality industry. As the HOD, you will be responsible for overseeing all hotel operation functions, ensuring the right image for the company's brand among its audience. Your role will involve utilizing your strong public relation skills to maintain good connections and facilitate HODs for the execution of all activities and functions in accordance with the management for optimizing revenue and ensuring smooth hotel operations. In this role, you will be required to oversee and manage all departments, working closely with department heads on a daily basis by visiting the units daily. It is essential to have a good hotel experience and excellent communication skills with a presentable personality to effectively fulfill the responsibilities of this position. If you believe you are the right fit for this challenging yet rewarding role, please send your CV to hrd@sankalponline.com.,

At IHG Hotels & Resorts, we are dedicated to delivering True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, embarking on a career at IHG can be an enriching experience to broaden your horizons. Our unique culture and supportive colleagues are here to inspire and assist you along your professional journey. Whether you are just starting out or looking to progress further, there is always Room for You at IHG. In recent years, we have undergone significant transformations as a company. Our vision is ambitious, aiming to drive performance and sustain our unwavering focus on growth to become the preferred hotel company that both guests and owners adore. As a hospitality-centric organization, we value the connections we establish and the collaborative spirit that enhances our sense of belonging and productivity. At IHG, we promote flexibility and work-life balance by adopting a hybrid approach that allows a blend of office and remote work. Understanding that each role is unique, our leaders collaborate with teams to determine the most effective ways and times to work together. We offer a comprehensive range of benefits tailored to help you achieve a harmonious work-life balance. These benefits include generous room discounts at our various properties, dedicated recharge days, and opportunities for volunteering throughout the year. Through our myWellbeing framework, we are committed to supporting your health, lifestyle, and overall well-being in the workplace. Our culture is one of diversity and inclusivity, ensuring that there is always Room for You to belong, develop, and make a meaningful impact. If you believe you possess most of the qualifications but not all, we encourage you to take a chance and hit the "Apply" button. Your journey with us can begin today.,

URGENT HIRING !!! For more information call or whatsapp +91 8800897895 location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Housekeeping Supervisor Responsibilities: Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment to housekeeping staff as needed. Screening housekeeping applicants and recommending promotions, transfers, and dismissals. Performing various cleaning duties in instances of staff shortages.

As a Duty Manager (IDS Experienced) at Sayaji Hotels Limited in Indore, you will play a vital role in overseeing daily operations, managing staff, and ensuring guest satisfaction. Your responsibilities will include implementing hotel policies and procedures to maintain a high standard of service. To excel in this role, you should have prior experience in hotel operations and management. A strong understanding of IDS (Integrated Distribution System) is essential for effectively managing reservations and bookings. Your leadership and communication skills will be crucial in guiding and motivating the team to deliver exceptional service. As a problem-solver with excellent decision-making abilities, you will navigate various challenges to uphold the hotel's reputation. Your commitment to providing excellent customer service will enhance the overall guest experience. The ability to thrive in a fast-paced environment and work well under pressure is key to success in this role. Ideally, you hold a Bachelor's degree in Hospitality Management or a related field, demonstrating your dedication to the industry. By joining Sayaji Hotels Limited, you will have the opportunity to contribute to the success of a renowned hospitality company and make a positive impact on guests" experiences.,

Interested Candidates may share their CV to joinus@vedicvillagehotels.in OR WhatsApp. 8714642710, 8714642720, 8714642721 Roles and Responsibilities Completely in charge of Hotel Operations. - Supervise the team and lead hotel marketing activities in the local area. - Implement actions to improve revenue from the rooms, food & beverage, and direct sales divisions - Build and nurture local networks - Develop an annual business plan in coordination with the CEO - Ensure the highest standards of professional services to customers. - Initiate cost-effective controls and revenue management techniques. - Prepare, review, and assess monthly or periodic financial statements. - Create a brand image for the hotel. - Develop strategies for organizing, staffing, planning, and executing functionalities. - Provide training for hotel staff in delivering care that meets the best standards and practices. - Develop day-to-day operations and functions of a hotel, ensuring total guest satisfaction. - Maintain and manage hotel equipment, infrastructure, inventories, and other facilities efficiently. - Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success Qualification : Degree/ Diploma in Hotel Management Perks and benefits Food, Accommodation, Health Insurance, PF provided as per company norms

Customer Success Executive Bangalore, India ABOUT US IDS Next is Asia s largest provider of hospitality software. With unmatched industry expertise, IDS Next designs, develops, markets and maintains a comprehensive range of information management systems for various hospitality businesses, including hotels, restaurants, and leisure operations. We help hospitality professionals focus on providing efficient service by developing strategically sound, user-friendly software that enables higher productivity and greater profitability. RESPONSIBILITIES Handling customer queries and responding via email, phone, and chats. Implementing IDS Next s products for hotel customers both remotely and onsite. Training end-users (hotel-based customers) on our products. Completing the projects within the estimated timeline. Internal and External coordination for the projects. Be well-read on company policies and the website for FAQs or policy-related answers. Maintain good customer relations. Meet personal targets and work towards meeting team targets. Identify and escalate issues to supervisors. Provide product support and service to customers post-implementation. Adhering to the defined processes of the organisation. SKILLS 2-3 years of experience in hotel operations, preferably Front Office, Reservations & Food and Beverage departments. Knowledge of any hotel PMS/POS systems. Good knowledge of computer systems. Customer-oriented attitude with professionalism. Strong multi-tasking skills, time management skills, and intent on achieving targets. Excellent communication (both written & spoken) and listening skills with good command of the English language. Ability to travel on customer needs.

Asst. Restaurant Manager - Hotel & Hospitality Industry Roles and Responsibilities Get ready all 3 areas - Dine in , Take away , Home delivery Floor plan team allocation and Team Briefing Take ownership of Assigned Processes , team follows the operating process with full interest and Integrity Manage team's Leave plan ,Manage attendance discipline Handle guest queries , complaints , grievances Check Server , POS , Dashboard , Printer ,Tabs to get ready for the show team training and on the job evaluation Team retention , good staff culture , motivating culture work planning through disciplined processes Cash audits daily identify and improve staff performance gaps identify and improve process gaps to eliminate operations gap leads to unhappy guests Maintain uniform safety and grooming standard Motivated team to achieve best sales outcome , Understand staff problems . Support Marketing and PR plan New menu training and effective implementation in order to take it to guests in a best possible way. Cash management and cash audits , proper day end activity with full process integrity Proper tracking of Tips and distribution to staff Collectively with the help of all duty managers ,find ways to reach out to every single guest during busy hours , be it guest at the dine in or at the gate , constant tracking and effective crowd management methods . Handle Police , BMC , Local authorities using smart techniques , Resolve neighborhood issues Desired Candidate Profile Education: Graduate. Required Skills: 5 + years of relevant experience in Restaurant Well groomed and pleasant Perks and Benefits Negotiable Share me your updated resume - hrm2peoplealliance@gmail.com

Role & responsibilities Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Reach the revenue and profit targets Requirements and skills Proven working experience as a Travel Consultant Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) Proficiency in English; knowledge of additional languages is an advantage Exemplary sales skills and customer-oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crises Degree in Hospitality, Travel, Tourism Business or relevant field Contact - Yesha Parekh (HR) 9512917163

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .

Role & responsibilities 100 % RECRUITMENT AND HIRING WORK Preferred candidate profile IMMIDIATE JOINER ON URGENT BASIS

Welcome Guest Greetings Co - Ordination with guest. Introduce our services with clients.

Are you passionate about the hospitality industry and eager to kickstart your career with hands-on experience Here is an exciting opportunity for you - a Paid Hotel Management Internship at Ramada Hotel, Jaisalmer. Located in one of India's most vibrant and historic destinations, this internship offers you the chance to gain valuable skills in hotel operations, guest relations, and hospitality management. As a Hotel Management Intern at Ramada Hotel, Jaisalmer, you will have the opportunity to immerse yourself in a dynamic hotel environment. You will get exposure to key departments such as Front Office, F&B, Housekeeping, and Guest Relations. Moreover, you will receive mentorship from experienced hospitality professionals and a chance to work in the heart of the Golden City, Jaisalmer! To be eligible for this internship, you should be a student or recent graduate in Hotel Management/Hospitality or related fields. You should currently be pursuing or have recently completed a degree/diploma in Hospitality/Hotel Management. It is essential to be available for the entire internship period, have eagerness to learn and grow in the hospitality industry, and be willing to relocate to Jaisalmer. This Paid Hotel Management Internship at Ramada Hotel, Jaisalmer, offers a flexible internship period and a stipend. If you are looking to gain valuable industry experience with a world-renowned hotel brand, don't miss this incredible opportunity! Interested candidates can apply by sending their resume to komal.dutt@geniedoc.com,

As a Banquet Operations Intern at Grand Hyatt Bali, you will have the opportunity to be part of creating unforgettable events. Your responsibilities will include setting up, serving, and supporting various events such as weddings, corporate meetings, gala dinners, and cultural celebrations. Your primary goal will be to ensure that every detail is perfect, every dish is served with care, and every guest feels welcomed. You will gain hands-on experience in preparing banquet setups, serving food and beverages during events, and collaborating closely with the kitchen and service teams to ensure smooth operations. This internship is not just about training; it is an opportunity to enhance your teamwork, communication, and multitasking skills in a dynamic and exciting environment. Throughout your journey, you will be supported by a mentor (Learning & Development Manager), a coach (Banquet Team Leader), and a buddy (Banquet team members). Additionally, you will have the chance to participate in employee activities, volunteering programs, special projects, exclusive employee clubs, and more. To be eligible for this internship, you should be currently enrolled or have recently graduated (within the past year) from a program in Hospitality, Event Management, Tourism, Hotel Operations, F&B Service, or a related major. You must be willing to commit to a full-time internship for a minimum of 6 months and be able to communicate confidently in verbal English (knowledge of other foreign languages is a plus). The ideal candidate for this role is someone who enjoys working behind the scenes and on the floor to create flawless event experiences. You should be energetic, detail-oriented, and a team player. Additionally, you should be well-groomed, responsible, and enthusiastic about learning in a real hotel setting. If you are passionate about serving others and are ready to help make every banquet moment memorable, and if you are committed to delivering distinctive service during events from setup to farewell, then we encourage you to apply for this exciting opportunity at Grand Hyatt Bali.,

As part of the Hotel Internship Program at The Westin Chennai Velachery, located in Chennai, Tamil Nadu, India, you will have the opportunity to expand your knowledge beyond the classroom setting. This program offers a hands-on experience in understanding the operations of a hotel, allowing you to delve into the industry from its foundational level, much like our founders and current leaders. By immersing yourself in Marriott's culture and business environment, you will uncover your true passion within the travel industry. Internship placements cover various areas within the hotel, providing invaluable experience in hotel management which will benefit your career prospects post-graduation. Join us on a journey of exploration, kickstart your dream career, and discover where your path may lead! To qualify for this internship opportunity, you should be a current college or university student eager to gain practical experience in the hospitality sector. If you are ready to embark on this exciting journey, we encourage you to submit your application today. Marriott International stands as the largest hotel company globally, offering a diverse range of brands, hotels, and growth prospects for its associates. We view a successful career as a continual voyage of self-discovery and adventure. We invite you to contemplate where your personal journey within our organization may unfold. Marriott International upholds an inclusive and equal employment opportunity policy. Our commitment to diversity in the workforce and fostering an inclusive, people-centric environment is unwavering. We adhere to the principle of non-discrimination on all protected bases, including disability, veteran status, and other categories as outlined by relevant laws. At The Westin, our core mission is to empower guests to take charge of their well-being and enhance their overall health during their travels, enabling them to be the best version of themselves. To realize our brand's vision of becoming the premier wellness destination in the hospitality industry, we seek enthusiastic and dedicated associates to embody our unique wellness initiatives. We encourage our team members to adopt their own well-being practices both within and outside the workplace. If you are passionate, active, and prioritize your wellness, if you possess an optimistic outlook and a spirit of adventure, then you embody the essence of an ideal candidate for The Westin. Discover a place where you can excel, initiate your purpose, become part of an extraordinary global team, and evolve into the finest version of yourself.,

Daily Operations: Responsible to minimize OPEX Deployment of staffs as per the requirement Setting up operational SOPs for the properties Maintain operational efficiency Coordinating with internal team for doing the property audit whenever there is a new property coming up Coordinate with internal and external team for any escalations. Coordinating with RPM on daily basis for smooth operations Site Visiting on regular basis and site audit Monitoring the daily operations Tracking the Google review Tracking the Cash book & Cash Management Tracking Petty cash Financials: Follow up with finance to make sure payment made to the vendors on time. Preparing income and expenses statement on monthly basis. Submitting the AMC and monthly invoices to finance team on time. Stay Experience: Handling Escalation, complaints of the tenants and come out with best suitable solutions in time. Maintain a positive and productive relationship with tenants and staffs Handing Move out and evictions in best possible way without creating any hassles for tenants. Leadership and Trainers Attitude: Area manager is responsible to ensure the best performance and outcome from Property Manager stationed at the property, training them, motivating them, maintaining discipline is the key, implementation of check lists and work routine. Should execute TRAINING session at the property level. Company Policy and Ownership: Area Manager is responsible for managing all aspects of assigned property. He or she is responsible to take ownership and manager all the Physical assets in the property ( What We Look into a person for Area Manager: Hotel Management Graduate Minimum Experience of 5 years in Front Office Good communication and pleasing personality Well versed with Microsoft office Positive attitude: support others, taking ownership and responsibility outside the prescribed points.

Supervise the dining floor to guarantee smooth service flow and guest satisfaction. Verify each order for accuracy, monitor progress, and coordinate with the kitchen to ensure meals are served promptly. Contact---7448010777 Required Candidate profile Must be guest service focused and team player Minimum 12th Pass

As the Assistant Marcom Manager, you will be responsible for performing the following tasks to the highest standards: Be fully familiar with the hotel's products, services, and activities. Lead the publicity and promotion of all hotel products, including rooms, catering, banquets, and events. Assist relevant departments in achieving revenue targets through marketing support. Develop and manage the hotel's advertising and external communication budgets. Coordinate and implement communications plans for promotions and activities across all operating departments (Sales, Catering, etc.). Maintain the hotel's positive image and ensure high visibility on mainstream media platforms in primary source markets. Establish and nurture strong relationships with media outlets (print, broadcast, digital). Oversee all hotel printed materials, ensuring alignment with Hilton brand standards. Maintain and update the hotel's digital presence, including its website, WeChat, Weibo, and other social media platforms. Monitor and respond promptly to guest reviews and comments on online platforms. Plan and execute public relations activities with measurable return on investment (ROI). Design marketing collaterals according to hotel brand standards, ensuring high-quality production. Maintain effective communication with local government bodies and associations to secure timely information and opportunities for the hotel. Perform any other reasonable duties and responsibilities as assigned. Management reserves the right to amend or supplement this job description as necessary. What Are We Looking For An Assistant Marcom Manager serving Hilton Brands is always working on behalf of our guests and fellow team members. To successfully fill this role, you should maintain the following attitude, behaviors, skills, and values: Hospitality: Passionate about delivering exceptional guest experiences. Integrity: Committed to doing the right thing all the time. Leadership: Demonstrates leadership within the industry and community. Teamwork: Works collaboratively across teams. Ownership: Takes accountability for actions and decisions. Urgency: Operates with a sense of urgency and discipline. Qualifications: At least 3 years of experience in the Marketing and Public Relations department of an international brand hotel. Strong creative writing skills. Solid knowledge of advertising media planning and print production. Proficient in Microsoft Word, Excel, web management, WeChat, Weibo, and basic desktop publishing systems. Highly organized with excellent administrative and project management skills. Strong communication skills with local news media. Fluent in both spoken and written Chinese and English. Resourceful, creative, and adaptable to change.

What will you be doing As a Concierge Team Leader , you will be responsible for overseeing and ensuring the smooth operation of the Concierge department. You will monitor the services provided by the Concierge associates and assist in their training and development. The key tasks include: Luggage Handling & Operations : Follow the established procedures for luggage-related matters, and deputize for the Chief Concierge in their absence to ensure operations run smoothly. Manpower Planning : Assist the Chief Concierge with planning staffing levels based on hotel requirements and guest needs. Training & Development : Train Concierge associates according to hotel standards, assess their performance, recommend promotions or transfers, and manage disciplinary actions if necessary. Reporting Irregularities : Report any irregularities or issues to the Chief Concierge, and seek assistance from the Front Office Manager, Assistant Front Office Manager, or Guest Service Manager as needed. VIP & Hilton Honors Service : Ensure the proper reception and assistance of VIP guests and Hilton Honors members, particularly during airport arrivals and departures. Service Improvement : Offer recommendations for improving hotel operations, services, and guest experiences, with a focus on increasing revenue or reducing costs. Guest Experience : Follow up on tasks assigned by your superior to ensure exceptional service and satisfaction for all guests. Local Knowledge : Leverage your understanding of local tourism culture and the city's profile to provide thoughtful and personalized service to guests. What are we looking for To succeed in this role, you should: Customer-Centric Approach : Always prioritize the needs of guests and ensure a high standard of service. Leadership Skills : Be an effective leader, motivating and training your team, while managing performance and ensuring operational success. Problem-Solving Ability : Quickly address and resolve any issues or irregularities in the department, collaborating with other teams when necessary. Local Expertise : Have a strong understanding of the local culture and tourist attractions to provide insightful recommendations and enhance the guest experience. Communication Skills : Demonstrate excellent communication skills to interact with guests, your team, and other hotel departments. Operational Knowledge : Understand hotel operations, particularly within the Concierge department, to ensure smooth and efficient service delivery. This role requires a proactive, organized individual with strong leadership abilities, a keen eye for detail, and a passion for delivering outstanding guest experiences.

What will you be doing As the Assistant Director of Sales , you will oversee the day-to-day sales efforts of the Senior Sales Managers, Sales Managers, and Sales Executives, ensuring the smooth operation of the sales department and the achievement of business objectives. You will be responsible for executing the hotel's marketing and sales strategies under the guidance of the Commercial Director. Your main tasks will include: Marketing Plan Execution : Actively participate in the development and execution of the hotel marketing plan, ensuring alignment with business objectives. Sales Target Achievement : Responsible for achieving sales targets for all hotel products, including rooms, catering, and banquets. Customer Engagement : Understand customer needs through telephone sales, face-to-face visits, and other forms of communication. Convert these insights into sales. Quotations and Contracts : Produce accurate and timely quotations, send contracts to customers, and follow up to secure bookings. Hotel Tours : Show clients around the hotel, showcasing the facilities and services available. Hotel Reservation System : Utilize the hotel reservation system to book rooms, banquet venues, and other services efficiently. Coordination : Ensure relevant departments receive necessary information to support the sales process. This includes sending work orders and ensuring seamless coordination across departments. Customer Relationship Management : Establish and maintain strong relationships with clients, updating customer information and reporting feedback to the hotel team. Proactively capture customer needs. Market Intelligence : Collect and share market and industry information with the sales team. Monitor competitor activities and feedback, ensuring the hotel's offerings stay competitive. Client Welcome : Welcome key customers, team leaders, and VIPs when they arrive at the hotel, ensuring they receive exceptional service. Guest Feedback : Handle guest feedback and complaints efficiently to maintain high customer satisfaction. Sales Forecasting : Maximize sales opportunities while forecasting team and banquet revenue to meet financial goals. Sales Leadership : Provide supervision and guidance to the Sales team, assisting in developing team quotes or contracts as needed. Team Meetings and Communication : Assist in organizing regular sales meetings and ensuring effective communication between the Sales team and hotel Operations. Work closely with the Banquet and Catering Sales department or Operations team on event follow-up. Training : Provide regular training to the Sales team to ensure they are familiar with hotel products and processes, enabling them to provide professional, customized services. Market Analysis and Product Development : Analyze customer output and source market structure regularly to anticipate market trends and design products and channels that capture emerging opportunities. Team Recruitment and Retention : Assist in recruiting, selecting, and training new team members, maintaining a stable and high-performing Sales team. Budgeting and Forecasting : Assist the Director of Sales in completing relevant parts of the department budget and participate in the development of forecasts and marketing plans. What are we looking for To be successful in this role, you should embody the following qualities: Sales Experience : Previous experience in sales management, preferably in the hospitality or service industry. Leadership Skills : Proven ability to lead, motivate, and develop a high-performing sales team. Market Knowledge : Strong understanding of market dynamics, customer needs, and competitor activity within the industry. Communication Skills : Excellent communication skills, with the ability to interact effectively with clients, senior management, and team members. Negotiation Skills : Strong ability to negotiate and close deals with clients, ensuring mutually beneficial agreements. Organization and Time Management : Ability to manage multiple priorities and tasks effectively while meeting deadlines. Customer-Centric : Demonstrates a passion for delivering outstanding customer service and building long-term relationships with clients. Strategic Thinking : Ability to analyze market trends, anticipate business opportunities, and design strategies to capitalize on them. Team Collaboration : A collaborative approach to working with other departments to ensure smooth operations and achievement of shared goals. This role requires a highly motivated and experienced individual with a strong sales acumen and the ability to lead and develop a team while driving business growth. The Assistant Director of Sales should be proactive, results-oriented, and committed to enhancing customer relationships and maximizing revenue.

The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards. What will I be doing As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Be familiar with hotel product knowledge and related activities. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Complete sales targets and related tasks set by the hotel. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. Produce quotations efficiently, send contracts to customers and follow-up promptly. Show clients around the hotel. Operate the hotel reservation system to book rooms, banquet venues, etc. Send the team s work order promptly and ensure that the relevant departments receive relevant information. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. Recommend other hotel chains within the group to clients. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager. Welcome key customers, team leaders and VIPs to the hotel when they arrive. Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting. Handle guest feedback or complaints. Maximize sales at all times and effectively forecast team and banquet revenue. Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. Actively participate in the development of marketing plans and collaborate to achieve budgets. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. Coach the Sales team to always ensure that quality services and products are delivered to customers. Lead the Sales team to achieve departmental goals. Chair and attend meetings as needed. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. Conscientiously perform assigned tasks and special tasks. The department reserves the right to change or supplement the job description if necessary. What are we looking for A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.

What will you be doing As the Assistant Director of Sales , you will be responsible for performing the following tasks to the highest standards: Marketing Plan Participation : Contribute to the development and execution of the hotel marketing plan. Hilton University Courses : Complete relevant courses from Hilton University on time and ensure successful completion of the tests. Product Knowledge : Be fully familiar with the hotel's products, services, and related activities. Sales and Promotion : Lead the promotion and sales of all hotel products, including rooms, catering, banquets, and more. Sales Targets : Achieve sales targets and related tasks set by the hotel. Sales Plans Development : Develop sales plans and obtain approval from the Director of Sales or Commercial Director, focusing on maintaining and developing customers within the specified region or industry. Customer Engagement : Understand customer needs through various sales methods, including telephone sales, face-to-face meetings, and other forms of interaction. Quotations and Contracts : Efficiently produce quotations, send contracts to customers, and follow up promptly. Hotel Tours : Provide hotel tours to clients. Reservation System Operation : Use the hotel reservation system to book rooms, banquet venues, etc. Teamwork Coordination : Send teamwork orders promptly and ensure the relevant departments are informed. Customer Relationship Management : Establish and maintain strong relationships with customers, ensuring the accuracy and update of customer information, and reporting customer needs and feedback to the hotel. Cross-Hotel Promotion : Recommend other hotels within the group to clients. Market Intelligence : Collect and share market and industry information with the Sales team to identify and capitalize on business opportunities. Competitor Analysis : Stay informed about competitors product offerings, customer profiles, and promotional activities and share feedback with the Commercial Director / Director of Sales. Customer Reception : Welcome key customers, team leaders, and VIPs upon their arrival at the hotel. Guest Feedback : Handle guest feedback or complaints professionally. Sales Maximization : Maximize sales opportunities and effectively forecast team and banquet revenue. Team Supervision : Provide necessary supervision and guidance to Sales Managers or Directors in developing quotes or contracts. Marketing Plan Collaboration : Actively participate in the development of marketing plans and collaborate to achieve sales budgets. Workload Allocation : Assist the Director of Sales in effectively allocating daily tasks within the Sales team structure. Communication Facilitation : Organize and ensure effective communication between the Sales team and the Operations team, helping the Banquet and Catering Sales departments or Operations teams follow up on events during banquets or meetings. Budget and Forecasting Assistance : Assist the Director of Sales with department budget development and participate in forecasting and marketing plan development. Employee Training : Provide regular training to team members, ensuring they are familiar with hotel products, services, and procedures, and can effectively meet customer needs with professional, customized services. Market Analysis : Regularly analyze customer output and source market structure, anticipate market trends, and design products and channels in advance to capture new business opportunities. Recruitment and Training : Assist in recruiting, selecting, and training employees to maintain team vitality and stability. Task Completion : Conscientiously perform assigned and special tasks as directed. What are we looking for An Assistant Director of Sales serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the following attitude, behaviors, skills, and values: Experience : Proven experience in sales, preferably in a hotel or hospitality setting, with a focus on both sales and leadership. Customer-Centric Focus : Strong focus on customer service with the ability to build lasting client relationships. Communication Skills : Excellent verbal and written communication skills to effectively interact with clients, team members, and other stakeholders. Leadership : Strong leadership and training skills to guide the sales team. Strategic Thinking : Ability to understand and anticipate market trends and customer needs to develop appropriate sales strategies. Sales Focus : A proactive sales approach to ensure that revenue goals are met and exceeded. Teamwork : Ability to work effectively as part of a team, with strong collaborative skills to engage with different departments within the hotel. Adaptability : Able to quickly adapt to changing business conditions and customer demands. This role will require flexibility, a strong understanding of the market and hotel industry, and the ability to lead and motivate a sales team to achieve both individual and organizational goals.

As an Accommodation Manager, you will be responsible for overseeing the operations of a 3*/3* deluxe property in Brajbhumi, specifically in the Bharatpur/Mathura/Vrindavan/Dholpur zone. With a minimum of 2 years of experience in a similar role, you must have a total of 15 years of experience in hotel operations, preferably having risen through the ranks in hardcore hotel operations. Candidates with a background in F & B (Service) or Front Office will be given preference. Being a local of Brajbhumi is an added advantage for this role. As the key point of contact, you will report to the Regional General Manager, ensuring that professional ethics and reporting standards are maintained at all times. If you meet the requirements and are looking to take on a challenging role in Bharatpur, Rajasthan, India, we encourage you to apply for this exciting opportunity.,

FUNCTIONAL ROLE Participates in development of talent development strategies which are aligned with overall business objectives of the Hotel Develops &implements strategies for hotel / departments Monitors status regularly and adjusts strategies as appropriate Develops &implements training plans which are aligned with hotels business strategies Keeps Mer- Way & 100% guest satisfaction alive within the hotel by facilitating learning and follow-ups on an ongoing basis Analyses guest feedback results frequently and identifies trends Conducts brand service training / refresher sessions Partners with HODs / Departmental Trainers to develop strategies Provides all new employees with a comprehensive induction program as part of the First 7 Days with Brand program to enable them to be orientated and efficiently productive from commencement Creates a work environment aligned with Brands promise by conducting behavioral / management skills training on a regular basis Conducts soft skills training and follows-up with participants to assess utilization of new skills. Ensures that employees attend all compliance training as scheduled; maintains and reviews tracking system regularly. Create the positive work culture and bring the feel in every employee its a safe and secure work environment. Assist HRM to Formulate committee for POSH, EEO , WS&H, and handle grievances effectively. Creates 100% guest satisfaction by providing the Mer- Way experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver best of service and teamwork Gives personal attention, takes personal responsibility and uses teamwork when providing guest service REQUIREMENTS Minimum of Five years progressive operations / functional experience at managerial level. Bachelors degree preferred, certificate in related field required An effective departmental Trainer Collaborate effectively with other hotel employees and managers to ensure teamwork Able to effectively conduct learning and development activities Experience in managing brand standards Able to collaborate effectively with hotel employees and HODs / managers to ensure teamwork Strong verbal / written communication skills and interpersonal effectiveness Pleasant personality