1791 Guest Satisfaction Jobs - Page 17

Looking for a skilled Guest Relation Associate to join our Front Office team. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by responding promptly to guest requests and concerns. Maintain accurate records of guest interactions and transactions. Collaborate with other departments to ensure seamless guest experiences. Develop and implement effective strategies to enhance guest satisfaction. Ensure compliance with company policies and procedures. Job Require...

We are looking for a highly skilled and experienced Guest Service Associate to join our team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by being courteous, attentive, and responsive to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyal...

We are looking for a highly skilled and experienced Front Office Executive to join our team. The ideal candidate will have a strong background in hospitality and excellent communication skills. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Handle guest inquiries, resolve issues, and provide exceptional customer service. Coordinate with other departments to ensure seamless operations and high-quality services. Maintain accurate records and reports, including guest feedback and complaints. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with the management team to achieve busin...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and ma...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co...

Handle customer inquiries through calls, WhatsApp, and emails Manage room booking reservations efficiently Contact customers regarding room availability, tariffs, and offers Coordinate booking confirmations and ensure timely follow-ups Respond to guest queries in a professional and courteous manner Maintain customer records using CRM tools or MS Excel Prepare and share daily booking and inquiry reports Manage OTA platforms (Booking.com, Make My Trip, Go ibibo, Agoda, etc) experience preferred Collaborate with internal teams to ensure guest satisfaction and seamless communication Candidate Profile : Excellent communication skills in Marathi, Hindi, and English Prior experience in Hotels/Resor...

A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction ...

As a Guest Service Associate (F&B) , you will ensure our restaurant and dining outlets are welcoming, clean, and efficient, providing guests with a fresh and enjoyable experience after a busy day. You will be the face of the brand in F&B service, creating a warm, friendly, and professional atmosphere for every guest. Your Day-to-Day Greet and welcome guests, taking food and beverage orders promptly and professionally. Be attentive to guest needs, ensuring satisfaction throughout their dining experience. Prepare, serve, and present food and beverages according to health and brand standards. Monitor guest behavior and ensure responsible service of alcohol in line with hotel policies. Clear and...

Job Description Participates in the development and implementation for of business strategies for the restaurant which are aligned with Carlsons overall mission, vision values and strategies Develops and implements strategies for department Monitors status regularly and adjusts strategies as appropriate Develops and implements strategies for the assigned Food & Beverage outlets that support achievement of the hotels goals Develops and implements strategies to achieve revenue and profit goal Assists in the development of the marketing plan for assigned outlet by keeping current on competitors on a regular basis Develops and implements special promotions and employee incentives Provides employ...

Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the s...

CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervi...

About Us At Holiday Inn Express , we re focused on travel that s simple and smart . That means easy check-ins, comfy rooms with all the essentials, and warm service that makes guests feel at home. As part of the IHG Hotels Resorts family , we live and deliver True Hospitality for Good every day. What s the Job As a Duty Manager , you will oversee front office operations and ensure exceptional guest service at all times. You will act as the link between guests and hotel operations, resolving issues, supporting your team, and making sure every stay is memorable. In the absence of the Front Office Manager, you will take charge of the department and ensure smooth day-to-day operations. Your Day-...

About Us At Holiday Inn Express , we re all about travel that s Simple. Smart. Spot On. Our guests value friendly service, clean and welcoming spaces, and the essentials done brilliantly. As part of the IHG Hotels Resorts family , we live True Hospitality every day for our guests, colleagues, and communities. What s the Job As a Restaurant Manager , you will oversee all aspects of Food Beverage service operations, ensuring excellent guest satisfaction, smooth team performance, and profitable operations. You ll create a welcoming, efficient, and safe restaurant environment, while driving brand standards and team development. Your Day-to-Day Lead daily restaurant operations, ensuring service q...

We are seeking a dynamic and seasoned General Manager to lead our resort operations, up-hold the highest standards of service excellence, and drive continued business growth. • Strong leadership, interpersonal, and communication skills.

The Lodhi, New Delhi is seeking a skilled Spa Therapist to provide esthetic treatments, including services in the Hair Salon and Spa, while maintaining public areas. Under the Spa Manager s guidance, the therapist will ensure guest satisfaction and promote a culture of Trust, Integrity, and Respect aligned with the brand s values. Job Responsibilities: Provide prompt, efficient and courteous services to guests, members and visitors Maintain Spa facilities according to set standards of order and cleanliness Upgrade skills with time Report repairs and maintenance problems to supervisor Familiarize yourself with facilities, activities, equipment, services and other pertinent information in orde...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

We are looking for a skilled Assistant Manager to join our team in the hospitality industry. The ideal candidate will have a strong background in managing teams and driving business growth. Roles and Responsibility Manage and supervise a team of hospitality professionals to ensure excellent customer service. Develop and implement strategies to improve hotel operations and increase revenue. Coordinate with various departments to ensure seamless execution of events and activities. Analyze customer feedback and implement changes to enhance guest satisfaction. Maintain high standards of quality and consistency across all hotel services. Lead and motivate a team to achieve exceptional results and...

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns. Maintain high standards of cleanliness and organization in public areas and guest rooms. Collaborate with other departments to ensure seamless service delivery and high-quality guest experience. Develop and implement eff...

We are looking for a skilled Captain to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage daily operations of the restaurant or hotel, ensuring seamless service delivery. Coordinate with staff members to achieve high levels of customer satisfaction and maintain a positive work environment. Develop and implement effective strategies to improve guest experience and increase sales revenue. Collaborate with other departments to ensure efficient operations and resolve issues promptly. Maintain high standards of quality, safety, and hygiene in all areas of t...

We are looking for a highly skilled and experienced Front Office - Guest Service Associate to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch guest service. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by responding promptly to guests' needs and concerns. Maintain accurate records of guest interactions, transactions, and preferences. Collaborate with other departments to ensure seamless guest experiences. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Stay updated on industr...

We are looking for a highly skilled and experienced Front Office GSA to join our team in the hospitality industry. The ideal candidate will have a strong background in front office operations and excellent customer service skills. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Provide exceptional customer service to guests, responding to their queries and resolving issues professionally. Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless service delivery. Maintain accurate records of guest interactions, transactions, and feedback. Develop and implement effective strategies to enhance g...

Looking for skilled Guest Service Associates to join our team in the hospitality industry. The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment. As a Guest Service Associate, you will ensure that our guests have a memorable experience with our company. Roles and Responsibility Provide exceptional customer service to guests, responding to their needs and resolving issues professionally. Manage front office operations, including handling guest inquiries and providing information on hotel services. Coordinate with other departments to ensure seamless service delivery, such as housekeeping and food and beverage. Maintain high...

We are looking for a highly skilled and experienced Guest Service Associate to join our team at the Reception & Front Desk in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by responding promptly to guest requests and concerns. Maintain accurate records of guest interactions and transactions. Collaborate with other departments to ensure seamless guest experiences. Develop and implement effective strategies to enhance guest satisfaction....