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Front Office Executive

Front Office Executive

Naukri Hospitality Jobs

0 - 4 years

|

1 - 3 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

front office front office operations customer service hospitality inventory management front desk guest relations guest satisfaction front office management receptionist activities telephone operating telephone handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Executive to join our team. The ideal candidate will have a strong background in hospitality and excellent communication skills.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Handle guest inquiries, resolve issues, and provide exceptional customer service.
Coordinate with other departments to ensure seamless operations and high-quality services.
Maintain accurate records and reports, including guest feedback and complaints.
Develop and implement effective strategies to enhance guest satisfaction and loyalty.
Collaborate with the management team to achieve business objectives and goals.

Job Requirements

Proven experience in front office operations, preferably in a hotel or restaurant setting.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong knowledge of hospitality industry standards and best practices.
Familiarity with point-of-sale systems and inventory management software.
Ability to maintain confidentiality and handle sensitive information with discretion.

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