1808 Guest Satisfaction Jobs - Page 21

Responsible for the management and coordination of all Rooms area departments (including Front Office, Engineering/Maintece and Housekeeping) and managing staff. Plans, develops, implements and evaluates the quality of property s guest rooms. Strives to continually improve guest and employee satisfaction and maximize the ficial performance of the department. Ensures that standards and procedures are being followe'd. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the ficial performance of the de...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Manages the daily kitchen utility operations. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintece, banquet plating and food running. Supervises kitchen associates not actively engaged in cooking (eg, dishwashers, kitchen helpers, etc). Strives to continually improve guest and associate satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the proc...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 2 years of experience) in the event management or related professional area. OR 2-year degree from an accred...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the ficial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administrat...

As an experienced Food & Beverage (F&B) Manager at Zorba Entertainment Pvt. Ltd. in Sultanpur, New Delhi, your role will involve overseeing food and beverage operations for weddings, private events, and corporate functions. You will be responsible for menu planning, food and beverage purchasing, staff management, guest satisfaction, pre-event planning, event execution, post-event follow-up, team management, financial management, quality control, and staying updated on industry trends. Key Responsibilities: - Oversee all aspects of F&B operations, including menu planning, cost analysis, purchasing, inventory management, staff scheduling, training, and maintaining a clean and welcoming environ...

Greet guests upon arrival, assist with efficient entry. Address guest questions and resolve complaints promptly and professionally, ensuring guest satisfaction. Provide accurate information about hotel services, local attractions, and amenities, and promote the establishments offerings. Anticipate guest needs, build rapport, and ensure expectations are met or exceeded throughout their stay. Oversee the needs of VIP guests, including special arrangements and personalized service from arrival to departure. 3-5 bullet points of key selection criteria About You: Degree is preferred but not necessary Great organizational skills Ability to take care of customer complaints Ability to delegate tasks...

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, sta...

We are looking for a skilled Guest Service Officer to join our team in the Hospitality industry. The ideal candidate will have 3-6 years of experience and be based in Naukri. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns addressed promptly. Manage front desk operations, including handling guest inquiries and resolving issues efficiently. Coordinate with other departments to ensure seamless service delivery and high-quality standards. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Maintain accurate records and reports, providing insights to improve service quality. Collaborate with team...

Looking to onboard a skilled Hostess with 3-6 years of experience in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of customer service by responding promptly to guests' needs. Develop and implement effective strategies to enhance guest satisfaction. Collaborate with team members to achieve sales targets and improve performance. Ensure compliance with company policies and procedures. ...

We are looking for a skilled Room Service Order Taker to join our team in the hospitality industry. The ideal candidate will have 3-6 years of experience in handling room service orders and providing excellent customer service. Roles and Responsibility Manage and coordinate room service orders efficiently. Handle customer complaints and resolve issues professionally. Maintain accurate records of orders and sales. Ensure timely delivery of orders to guests. Provide exceptional customer service and ensure guest satisfaction. Collaborate with other departments to ensure seamless service delivery. Job Requirements Minimum 3 years of experience in room service or a related field. Strong knowledge...

We are looking for a skilled Room Service Order Taker to join our team in the hospitality industry. The ideal candidate will have 3-6 years of experience in handling room service orders and providing excellent customer service. Roles and Responsibility Manage and coordinate room service orders efficiently. Handle customer complaints and resolve issues professionally. Maintain accurate records of orders and sales. Ensure timely delivery of orders to guests. Provide exceptional customer service and ensure guest satisfaction. Collaborate with other departments to meet high standards of service. Job Requirements Minimum 3 years of experience in a similar role, preferably in hospitality. Possess ...

We are looking for a skilled Deputy Housekeeper to join our team in the hospitality industry. The ideal candidate will have 3-6 years of experience in housekeeping and hospitality, with excellent leadership skills. Roles and Responsibility Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and routines to meet the needs of guests and staff. Conduct regular inspections to identify areas for improvement and provide feedback to team members. Collaborate with other departments to ensure seamless service delivery and guest satisfaction. Maintain accurate records of inven...

We are looking for a highly skilled and motivated Guest Service Associate to join our team in the front office. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and feedback. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Stay updated on industry trends and best practices to continuously impr...

We are looking for a highly skilled and enthusiastic Guest Service Associate to join our team in the Hospitality industry. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns addressed promptly. Manage food and beverage orders, handle cash transactions, and maintain accurate records. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other team members to achieve sales targets and improve guest satisfaction. Resolve guest complaints professionally and courteously, escalating issues when necessary. Participate in training progr...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team. The ideal candidate will have 2-4 years of experience in the hospitality industry, with excellent communication skills and the ability to provide top-notch service. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest inquiries and resolve issues professionally and courteously. Coordinate with other departments to ensure efficient room preparation and issue resolution. Maintain accurate records of guest interactions and transactions. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Col...

We are looking for a skilled Hostess to join our team, with 3-6 years of experience in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of customer service, ensuring guests feel welcome and appreciated. Develop and implement effective strategies to enhance guest satisfaction. Collaborate with colleagues to achieve sales targets and improve overall performance. Ensure compliance with com...

As an Assistant Manager - Housekeeping at Hyatt Regency Chandigarh, you will play a crucial role in ensuring the efficient running of the department while adhering to Hyatt International's Corporate Strategies and brand standards. Your primary responsibility will be to assist the Housekeeping Manager in overseeing the day-to-day operations of the housekeeping department. This includes providing training and supervision to attendants and team leaders to maintain high standards of cleanliness and guest satisfaction. Key Responsibilities: - Assist the Housekeeping Manager in managing the daily operations of the housekeeping department. - Provide training and supervision to housekeeping attendan...

We are looking for a skilled Assistant Front Desk Manager to join our team, with 4-8 years of experience in the hospitality industry. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Supervise and coordinate front desk staff activities to maintain high customer service standards. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with other departments to ensure efficient hotel operations and excellent guest experiences. Maintain accurate records and reports, including guest information and transactional data. Ensure compliance with company policies and procedures, promoting a ...

We are looking for a highly motivated and enthusiastic individual to join our team as a Bell Boy in the hospitality industry. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of customer service and ensure guest satisfaction. Handle cash transactions accurately and efficiently. Perform administrative tasks, such as data entry and record-keeping. Collaborate with colleagues to achieve sales targets and improve performance. Job Requirements Excellent communication and ...

We are looking for a skilled Room Service Order Taker to join our team in the hospitality industry. The ideal candidate will have 3-6 years of experience and be able to provide excellent customer service. Roles and Responsibility Manage and coordinate room service orders efficiently. Handle customer complaints and resolve issues professionally. Maintain accurate records of orders and sales. Ensure timely delivery of orders to guests. Provide exceptional customer service and ensure guest satisfaction. Collaborate with other departments to meet high standards of service. Job Requirements Minimum 3 years of experience in a similar role, preferably in hospitality. Possess strong communication an...

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, ...

As an Assistant Manager/Sales Manager at Hard Rock Hotel Goa, located in Calangute, your role involves managing daily sales operations, developing sales strategies, building and maintaining relationships with clients, and ensuring guest satisfaction. You will be leading sales teams, achieving sales targets, coordinating with other departments, and reporting to senior management. Key Responsibilities: - Manage daily sales operations - Develop sales strategies - Build and maintain relationships with clients - Ensure guest satisfaction - Lead sales teams - Achieve sales targets - Coordinate with other departments - Report to senior management Qualifications Required: - Prior experience in sales...

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effecti...