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Zorba Entertainment Pvt Ltd
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Food And Beverage Operations Manager

Food And Beverage Operations Manager

Zorba Entertainment Pvt Ltd

5 - 9 years

0 Lacs

delhi

Posted:2 days ago| Platform: Shine logo

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Skills Required

menu planning staff management guest satisfaction team management financial management quality control cost analysis inventory management staff scheduling training expense management sales strategies customer service interpersonal skills leadership communication skills food beverage purchasing preevent planning event execution postevent followup industry trends cleanliness maintenance guest relationship building banquet proposals room setups event coordination service quality monitoring safety regulations compliance sales data analysis quality checks service standards adherence pos systems organizational skills work under pressure deadline management

Work Mode

On-site

Job Type

Full Time

Job Description

As an experienced Food & Beverage (F&B) Manager at Zorba Entertainment Pvt. Ltd. in Sultanpur, New Delhi, your role will involve overseeing food and beverage operations for weddings, private events, and corporate functions. You will be responsible for menu planning, food and beverage purchasing, staff management, guest satisfaction, pre-event planning, event execution, post-event follow-up, team management, financial management, quality control, and staying updated on industry trends. Key Responsibilities: - Oversee all aspects of F&B operations, including menu planning, cost analysis, purchasing, inventory management, staff scheduling, training, and maintaining a clean and welcoming environment. - Ensure guest satisfaction by responding to inquiries and complaints, monitoring feedback, and building strong relationships with guests. - Conduct pre-event planning and coordination, develop customized banquet proposals, coordinate with the culinary team, and manage room setups according to event specifications. - Supervise event execution, including setup, service of food and beverages, monitoring presentation and service quality, addressing guest requests and concerns, and ensuring compliance with safety regulations. - Conduct post-event reviews, prepare event reports, and maintain accurate records of all banqueting activities. - Manage team by recruiting, training, supervising staff, implementing training programs, conducting performance reviews, and maintaining a positive work environment. - Monitor and control banquet expenses, develop strategies to increase sales, analyze sales data, conduct quality checks, and ensure adherence to service and quality standards. - Stay updated on industry trends, best practices, and attend industry events and conferences. Qualifications: - Proven experience in a similar role within a hotel, resort, or relevant setting. - Strong leadership, organizational, and communication skills. - Excellent customer service and interpersonal skills. - Ability to work effectively under pressure and meet deadlines. - Proficiency in POS systems and relevant software. - Food Safety Certification preferred. - Bachelor's degree in Hospitality Management or related field preferred. In addition to the challenging role, you can expect a competitive salary and benefits package, opportunities for professional growth and development, and a dynamic and rewarding work environment.,

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Food And Beverage Operations Manager