Company Description Zorba Entertainment Pvt Ltd is an enchanting three-acre venue that provides a stunning setting for a diverse range of events. Located at the heart of Delhi, Zorba features The Amphitheatre, an open-air arena surrounded by fragrant flowering plants. This versatile space is ideal for weddings, large-scale events, music concerts, stage performances, exhibitions, and various private and public gatherings. Role Description This is a full-time, on-site role for a Captain at Zorba Entertainment Pvt Ltd, located in Delhi. The Captain will be responsible for overseeing daily operations during events, managing staff, ensuring exceptional customer service, Additional responsibilities include ensuring event setups are executed as planned and addressing any issues that arise promptly and efficiently. Qualifications Food and Beverage and Leadership skills Strong Customer Service and Communication skills Organizational and Time Management skills Problem-Solving and Decision-Making abilities Experience in hospitality or event management is preferred Ability to work in a fast-paced environment Proficiency in basic computer applications A diploma or degree in Hospitality, Event Management, or a related field is a plus
Sales Lead – Events & Banquets Location: Zorba Entertainment Pvt. Ltd. – Sultanpur, New Delhi Industry: Event Hospitality / Luxury Banquets / Experiential Venues Experience Required: 4–10 Years in B2C/B2B Event Sales / Luxury Hospitality Role Overview Zorba Entertainment is seeking a strategic and results-driven Sales Lead/Head to drive revenue across premium weddings, private events, and corporate gatherings. This role involves leading end-to-end sales efforts, building corporate and planner relationships, and managing a team of sales professionals to deliver consistent growth. Key Responsibilities • Own and drive the revenue target for venue sales, including weddings, social functions, and MICE events. • Manage the entire sales cycle – lead generation, client meetings, site visits, proposals, negotiation, and closure. • Build, manage, and nurture relationships with wedding planners, event agencies, corporates, and luxury clients. • Lead event-specific sales strategy, pricing, and packages aligned with business goals. • Supervise and mentor the sales team to improve productivity, CRM usage, and closure rates. • Track KPIs including inquiry-to-conversion ratio, average booking value, and market competitiveness. • Collaborate with F&B, operations, and creative teams to ensure smooth client handover and execution. • Explore and expand corporate alliances, hotel partnerships, and outbound lead funnels. • Represent Zorba at industry exhibitions, showcases, and experiential marketing platforms. Must Have • Experience: Minimum 4–10 years in B2C/B2B venue or hospitality sales, ideally within luxury banquets, wedding destinations, or large-format events. • Strong network of wedding planners, corporate decision-makers, and event organizers. • Proven ability to drive high-value closures and manage complex client expectations. • High emotional intelligence, presentation skills, and negotiation capabilities. • Experience in CRM systems, sales funnel tracking, and team leadership is essential. • Bachelor’s or Master’s degree in Hospitality, Business, or Event Management preferred.
Food & Beverage (F&B) Manager Location: Zorba Entertainment Pvt. Ltd. – Sultanpur, New Delhi Industry: Event Hospitality / Premium Banqueting & Outdoor Venues Experience Required: 6–10 Years in Premium Banquets / Event Hospitality / Hotels Role Overview We are seeking a dynamic and results-driven F&B Manager to oversee food and beverage operations across weddings, private events, and corporate functions hosted at Zorba. The role requires a blend of operational leadership, guest-centric execution, and vendor coordination within a high-end, fast-paced event environment. Key Responsibilities: Oversee all aspects of F&B operations: o Menu planning and development, including cost analysis and pricing strategies o Food and beverage purchasing and inventory management o Staff scheduling, training, and performance management o Maintaining a clean, safe, and welcoming environment for guests and staff. Ensure guest satisfaction: o Respond promptly and effectively to guest inquiries and complaints o Monitor guest feedback and implement necessary improvements o Build and maintain strong relationships with guests. Pre-Event Planning & Coordination: o Conduct site visits and pre-event meetings with clients to discuss event details, including menu preferences, room setup, and service requirements. o Develop and present customized banquet proposals, including pricing and menu options. o Coordinate with the culinary team to ensure menu items are prepared to the highest standards. o Manage room setups and layouts according to event specifications. o Oversee the procurement of all necessary equipment and supplies. Event Execution & Supervision: o Supervise the setup and breakdown of banquet halls and function rooms. o Ensure timely and efficient service of food and beverages to guests. o Monitor the quality of food and beverage presentation and service. o Address guest requests and concerns promptly and professionally. o Ensure compliance with all safety and sanitation regulations. Post-Event Follow-Up: o Conduct post-event reviews with clients to gather feedback and identify areas for improvement. o Prepare event reports, including sales and cost analysis. o Maintain accurate records of all banqueting activities. Team Management: o Recruit, train, and supervise banquet servers, bartenders, and other staff. o Develop and implement staff training programs to enhance service skills. o Conduct performance reviews and provide feedback to staff. o Maintain a positive and productive work environment. Financial Management: o Monitor and control banquet expenses to maximize profitability. o Develop and implement strategies to increase banquet sales and revenue. o Analyze sales data to identify trends and opportunities. Quality Control: o Conduct regular quality checks on food and beverage preparation and presentation. o Ensure that all banquet operations adhere to established standards of service and quality. Stay Updated: o Keep abreast of industry trends and best practices in banqueting and event management. o Attend industry events and conferences to expand knowledge and network. Qualifications: Proven experience as a Banquet F&B Manager, F&B Manager or in a similar role within a hotel, resort, or other relevant setting. Strong leadership, organizational, and communication skills. Excellent customer service and interpersonal skills. Ability to work effectively under pressure and meet deadlines. Proficiency in POS systems and other relevant software. Food Safety Certification (preferred). Bachelor's degree in Hospitality Management or a related field (preferred). Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and rewarding work environment.