1791 Guest Satisfaction Jobs - Page 24

Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction. Assists with achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the spa, guest services, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Spa Operations and Budgets Ensures all employees have the proper supplies, equipment and uniforms. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the...

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience requir...

JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the propertys restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited ...

JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 2 years of experience) in the event management or related professional area. OR 2-year degree fr...

JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations Projects supply needs for the department, (e.g., china, glass, silver, buffet ...

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; n...

As a Housekeeping Supervisor, your role involves overseeing the work of housekeeping staff to maintain high cleaning standards and ensure guest/residents satisfaction. Your key responsibilities will include: - Supervision and Management: - Oversee the work of housekeeping staff, assign tasks, schedule shifts, and ensure proper workflow. - Cleaning Standards: - Enforce and maintain high standards of cleanliness in all areas, including guest rooms, public areas, and residents rooms. - Staff Training: - Train and mentor housekeeping staff on cleaning procedures, safety protocols, and customer service. - Inventory Management: - Maintain inventory of cleaning supplies and equipment, and order rep...

As Revenue Manager at INDHOTEL, your role is crucial in ensuring the smooth running of the revenue management department. You will be responsible for managing all aspects of the hotel's reservations and meeting & events inquiries to uphold both property and company standards. Key Responsibilities: - Maximize guest satisfaction and comfort by proactively addressing inquiries and resolving issues with a positive and responsive approach. - Develop and implement strategies to identify and communicate key revenue management metrics, maintaining reports and tracking tools in alignment with defined initiatives & targets. - Manage the team within the department by fostering a culture of growth, deve...

**Job Description** **Role Overview:** As a Food & Beverage (F&B) Service Manager at Vesta Hotels & Resorts in Jaipur, you will be responsible for overseeing the F&B service operations with a strong focus on guest satisfaction and service excellence. **Key Responsibilities:** - Manage and supervise F&B service staff to ensure smooth operations and exceptional guest experiences - Implement and maintain high standards of service quality and cleanliness in the F&B outlets - Develop and execute strategies to enhance guest satisfaction and meet revenue targets - Conduct regular training sessions for the team to improve their skills and knowledge - Collaborate with other departments to ensure seam...

As an Employee Development Assistant at St. Regis Hotels & Resorts, your role involves assisting with identifying and addressing employee and organizational development needs. You will be responsible for ensuring effective training programs are in place to achieve desired business results. Your duties will include conducting needs assessments, designing and developing training programs, and facilitating the delivery of both custom and corporate training programs. It will be your responsibility to measure the effectiveness of training to ensure a return on investment. **Key Responsibilities:** - Promote and inform employees about all training programs. - Display leadership in guest hospitalit...

Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Continuously delight the customers by offering trend setting and innovative products and services. Ensure the delivery of all orders while maintaining a high quality of service, guest satisfaction in all Food & Beverage services. Plan, forecast and budget the revenues and costs for the Food & Beverage department. Ensure that the company and statutory hygiene standards are maintained in all areas. Organize food festivals and also develop guest loyalty and retention programmes. Prepare the annual business plan for the department. Ensure that the team offers professional and courteous ser...

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co...

The Concierge serves as the primary point of contact for guests or residents, providing exceptional service by handling requests, offering information, and ensuring a welcoming environment This role is key in enhancing the overall experience by delivering personalized assistance Key Responsibilities:Greet guests/residents warmly and assist with check-ins, inquiries, and special requests Provide information about local attractions, dining, entertainment, and transportation Make reservations for restaurants, tours, and special events Coordinate deliveries, valet services, luggage handling, and other amenities Handle guest complaints or concerns professionally and promptly Maintain a clean, org...

Accountable for the quality, consistency and production of the restaurant kitchen Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions Coordinates menus, purchasing, staffing and food preparation for the propertys restaurant Works with team to improve guest and employee satisfaction while maintaining the operating budget Must ensure sanitation and food standards are achieved Develops and trains team to improve results CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culin...

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events This position primarily handles events of average complexity Ensures their property events have a seamless turnover from sales to service back to sales Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 2 years of experience) in the event management or related professional area OR 2-year degree from an accredited ...

Assists with identifying and addressing employee and organizational development needs The position is assist in ensuring effective training is in place to enable the achievement of desired business results Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs Measures the effectiveness of training to ensure a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Rest...

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives Achieves personal booking goals and makes recommendations on booking goals of direct reports CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marke...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction Determines training needed to accomplish goals, then implements plan CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, ...

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained Completes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work expe...

Assists in leading the property s segmented sales effort (eg, group, transient, association, corporate, etc) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives Achieves personal booking goals CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales a...

Assists with identifying and addressing employee and organizational development needs The position is assist in ensuring effective training is in place to enable the achievement of desired business results Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs Measures the effectiveness of training to ensure a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Rest...

You are seeking a Food and Beverage Supervisor for Ayur Bethaniya Ayurveda Hospital. As a candidate, you should possess a minimum of 2 to 3 years of experience in F&B. Proficiency in English, Hindi, and Malayalam is required, with the ability to read and write in Malayalam. Immediate appointment is available with a salary range of Rs.20,000/- to Rs.25,000/- per month. Your responsibilities will include: - Demonstrating good knowledge of guest satisfaction, cleanliness, customer service, guest service, food handling, and handling complaints related to service delivery and resolution. The benefits of this position include: - Food and accommodation will be provided. If you are interested in thi...

JOB SUMMARY Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Res...

JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Buildin...

JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related ma...