1808 Guest Satisfaction Jobs - Page 26

Position responsible for assigned food and beverage/culinary operations Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasize...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process Ensures guest and employee satisfaction and maximizes the financial performance of the department CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administratio...

Oberoi Group of Hotels is looking for Guest Relations Executive to join our dynamic team and embark on a rewarding career journey Guest Assistance: Welcome guests, provide information, and assist with their needs and requests This may include check-in/check-out procedures, room allocation, luggage handling, and escorting guests to their accommodations Customer Service: Deliver excellent customer service by promptly and professionally addressing guest inquiries, concerns, and complaints Handle difficult situations with tact and diplomacy to ensure guest satisfaction Communication: Maintain clear and effective communication with guests, both in person and through various channels such as telep...

Oberoi Group of Hotels is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Welcome and assist guests at hospitality establishments. Handle check-in and check-out procedures. Address guest inquiries and resolve issues. Provide information about services and local attractions. Maintain guest records and billing information. Ensure guest satisfaction and comfort. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Oberoi Group of Hotels is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Welcome and assist guests at hospitality establishments. Handle check-in and check-out procedures. Address guest inquiries and resolve issues. Provide information about services and local attractions. Maintain guest records and billing information. Ensure guest satisfaction and comfort. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

To oversee daily operations across all food and beverage outlets, ensuring seamless service delivery. To supervise and train staff to maintain the highest standards of service, grooming, and hospitality. Ensuring guest satisfaction is a priority, including handling complaints and resolving issues promptly and professionally. To enforce adherence to the hotel's standard operating procedures and luxury service standards. To work closely with other departments to ensure smooth coordination, especially during events and peak hours. Monitoring costs, minimizing wastage, and supporting revenue targets are key responsibilities. To assist in planning and executing banquets and events to ensure they ...

We are looking for a highly skilled and dedicated SPA Attendant to join our team at Taj Agra, with 0-1 year of experience. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests. Roles and Responsibility Provide exceptional customer service to ensure guest satisfaction. Maintain high standards of cleanliness and hygiene in the spa area. Assist with setting up and cleaning up for spa treatments and events. Ensure all areas of the spa are well-maintained and organized. Collaborate with other departments to ensure seamless service delivery. Handle cash and credit transactions accurately and efficiently. Job Requirements Ability to ...

We are looking for a highly skilled and enthusiastic Guest Service Attendant to join our team at Taj Agra, with 0-1 year of experience. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns. Maintain high standards of cleanliness and organization in public areas and guest rooms. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies t...

We are looking for a highly motivated and enthusiastic individual to join our team as a Sr. Associate Front Office in Udaipur, with 0-2 years of experience. Roles and Responsibility Manage front office operations, ensuring seamless day-to-day activities. Provide exceptional customer service, responding promptly to guests' needs and concerns. Coordinate with various departments to ensure efficient communication and collaboration. Maintain high standards of hospitality, professionalism, and courtesy when interacting with guests and colleagues. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with the management team to achieve business objective...

We are looking for a highly skilled and experienced Guest Service Associate to join our Housekeeping team at Oberoi Resort in Shimla. The ideal candidate will have 1-3 years of experience in the hospitality industry, with excellent communication skills and a strong passion for delivering exceptional guest experiences. Roles and Responsibility Manage and maintain high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues professionally. Collaborate with other departments to ensure seamless operations and enhance overall guest satisfaction. Develop and implement effective...

We are looking for a highly skilled and motivated Guest Service Associate to join our team at Oberoi Resort in Shimla. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly. Manage front desk operations, including handling guest inquiries and resolving issues efficiently. Coordinate with other departments to ensure seamless service delivery and high-quality standards. Maintain accurate records of guest interactions, transactions, and preferences. Develop and implement effective strategies to enhance guest satisfaction and loy...

We are looking for a skilled Guest Service Associate to join our team at Sheraton Grand Bengaluru, with 5-8 years of experience in the hospitality industry. Roles and Responsibility Provide exceptional guest service and ensure customer satisfaction. Manage and coordinate laundry services for guests. Handle guest complaints and resolve issues professionally. Maintain high standards of cleanliness and hygiene in the laundry room. Collaborate with other departments to ensure seamless guest experiences. Develop and implement effective strategies to enhance guest satisfaction. Job Requirements Minimum 5 years of experience in the hospitality industry, preferably in a similar role. Strong knowledg...

Key Responsibilities of the Telephone Operator: -Supports the smooth running of theReservationsdepartment, where all aspects of the guest journey and experience are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity...

Key Responsibilities of the Chef De Partie- Conti & Chinese Cuisine: -Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory...

Key Responsibilities of the Telephone Operator: -Supports the smooth running of theReservationsdepartment, where all aspects of the guest journey and experience are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity...

Key Responsibilities of the Telephone Operator: -Supports the smooth running of theReservationsdepartment, where all aspects of the guest journey and experience are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity...

Do you have an appetite to deliver first class service and are passionate about all things Food & BeverageThen why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are the final piece of the puzzle, they are sophisticated hosts with an instinctive ability to anticipate guestsneeds by being in the right place at the right time and delivering a hospitality experience that goes above and beyond creating memorable moments for our guests As Food & Beverage Attendant Runner, you will join a team that is passionate about delivering exceptional service where we believe that anything is ...

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently. Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests. Responsibilities ...

Description We are seeking a highly experienced and passionate Executive Chef to lead our culinary team. The ideal candidate will have 8-15 years of experience in the culinary field, overseeing kitchen operations and ensuring the highest standards of food quality and service. Responsibilities Oversee the daily operations of the kitchen and ensure high standards of food quality and presentation. Develop and implement new menu items and seasonal offerings based on market trends and customer preferences. Manage kitchen staff, including hiring, training, and scheduling. Maintain food safety and sanitation standards in compliance with local regulations. Control food costs and manage inventory eff...

Role Overview: You are seeking a strategic and dynamic General Manager Operations to oversee daily operations across multiple outlets including Jalsa, Soba Sassy, Darlings, and Pepe Rosa. Your primary responsibilities will include driving operational excellence, ensuring guest satisfaction, providing team leadership, and maximizing profitability while upholding brand standards and compliance policies. Key Responsibilities: - Lead day-to-day operations across all units to maintain consistent performance and service delivery. - Implement and monitor SOPs to ensure efficiency, hygiene, and quality across all outlets. - Conduct regular audits and walkthroughs to uphold operational discipline. - ...

JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the ...

JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experie...

JOB SUMMARY The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, gues...

Lead the overall operations of all restaurants, lounges, and bars ensuring alignment with Accor Luxury Brand Standards. Develop and implement outlet-specific business plans to achieve hotel revenue and profitability targets. Partner with Culinary, Sales, Marketing - Food & Beverage to drive concept innovation, guest experiences, and promotional activities. Anticipate industry trends and translate them into actionable initiatives at Fairmont Mumbai. Collaborate closely with the City Food & Beverage collaborators and F&B promoters to implement targeted business plans across all restaurants and bars. Partner with specialized F&B agencies to design and execute innovative concepts that enhance gu...

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business...