General Manager Operations

Role Overview: You are seeking a strategic and dynamic General Manager Operations to oversee daily operations across multiple outlets including Jalsa, Soba Sassy, Darlings, and Pepe Rosa. Your primary responsibilities will include driving operational excellence, ensuring guest satisfaction, providing team leadership, and maximizing profitability while upholding brand standards and compliance policies. Key Responsibilities: - Lead day-to-day operations across all units to maintain consistent performance and service delivery. - Implement and monitor SOPs to ensure efficiency, hygiene, and quality across all outlets. - Conduct regular audits and walkthroughs to uphold operational discipline. - Recruit, train, and mentor restaurant and outlet managers. - Drive performance through coaching, conducting appraisals, and monitoring KPIs. - Monitor financial performance, including P&L, budgets, and targets. - Optimize cost structures through effective inventory control, strategic labor planning, and successful vendor negotiations. - Implement upselling strategies and review sales performance. Qualification Required: - Results-driven individual with a passion for operational excellence and team leadership. - Experience in the restaurant or hospitality industry. - Strong leadership and communication skills. - Ability to manage multiple outlets effectively. - Proficiency in financial management and budgeting. Additional Details: This position is full-time and permanent, offering benefits such as a flexible schedule, provided meals, health insurance, paid sick time, paid time off, and Provident Fund. The work schedule will include day shifts, fixed shifts, and morning shifts. The work location will be in person.,