Admin Job Description in Real Estate Manage office communications, schedule meetings, and organize filing systems. Oversee real estate transactions, prep documents, support contracts, and update property listings. Maintain accurate client information and handle CRM databases. Assist agents with transaction coordination, client follow-ups, and routine bookkeeping tasks. Purchase office supplies, run reports, and ensure the workflow remains efficient. Marketing Job Description in Real Estate Design marketing materials, such as brochures, flyers, and social media graphics, using graphic design tools. Plan, launch, and manage social media campaigns to showcase listings and boost brand presence. Analyse market trends and customer data to identify target audiences and refine marketing strategies. Organize open houses, events, and property viewings to attract potential buyers or tenants. Collaborate with sales teams, create content, and manage digital listings to ensure properties receive maximum visibility. Key Skills Needed Organization, time management, and problem-solving. Strong written and verbal communication. Experience with CRM software, Microsoft Office, and marketing platforms. Creativity in content creation and branding. These combined admin and marketing roles are central to the daily function and growth of real estate businesses, ensuring smooth back-office operations and robust outreach to leads and clients.
General Manager (GM) of Operations in real estate is a high-level leadership role responsible for the end-to-end execution of a company's business strategy. While a Sales GM focuses on revenue, the Operations GM ensures the "machine" runs efficientlyoverseeing everything from project timelines and vendor management to legal compliance and customer experience. Job Summary The GM of Operations serves as the bridge between executive strategy and ground-level execution. You are responsible for optimizing internal processes, managing large cross-functional teams (including facility, maintenance, and admin), and ensuring that properties or projects are delivered and maintained with maximum profitability. Core Responsibilities 1. Operational Strategy & Process Excellence Standard Operating Procedures (SOPs): Design and implement standardized workflows for property onboarding, maintenance, and tenant management to ensure scalability. Workflow Optimization: Identify bottlenecks in the transaction or construction cycle and implement technology (CRM, ERP) to streamline them. Resource Allocation: Manage the distribution of manpower and capital across various projects to maximize productivity. 2. Financial Management & Oversight Budgeting: Prepare and manage annual operating budgets, ensuring that expenditures remain within prescribed limits. Cost Control: Monitor $Net Operating Income (NOI)$ and implement cost-saving measures in facility management and vendor contracts. Revenue Protection: Oversee rent collection processes, manage arrears, and ensure high occupancy rates through efficient turnover. 3. Compliance, Risk & Legal Regulatory Adherence: Ensure all operations comply with local real estate laws (e.g., RERA, zoning, safety codes, and labor laws). Contract Management: Oversee the negotiation and execution of service level agreements (SLAs) with vendors and contractors. Risk Mitigation: Develop preventative maintenance programs and emergency response protocols to protect assets. 4. Team Leadership & Stakeholder Management Team Building: Recruit, train, and mentor department heads (Facility Managers, Admin Heads, and Transaction Coordinators). Liaison: Act as the primary point of contact between property owners, investors, and internal departments like Finance and Marketing. Required Skill Set CategoryEssential SkillsTechnical Proficiency in ERP/Property Management software (Yardi, AppFolio, SAP). Financial Expertise in $ROI$, $IRR$, and budget forecasting. Leadership High-stakes negotiation, conflict resolution, and change management. Analytical Data-driven decision making using operational KPIs. Key Performance Indicators (KPIs) A GM of Operations is typically measured by: Net Operating Income (NOI): The ultimate measure of operational profitability. Occupancy Rate: Percentage of units occupied vs. vacant. Operating Expense Ratio (OER): Total operating expenses divided by gross income. Tenant Retention Rate: Percentage of tenants renewing leases. Project Completion Time: Adherence to timelines for property development or renovations.
This role is most common in industrial real estate, luxury high-rise developments, or commercial leasing where clients Job Summary The Techno-Commercial Executive acts as the bridge between the and the client.