1808 Guest Satisfaction Jobs - Page 25

**Job Description** **Role Overview:** As a Food & Beverage (F&B) Service Manager at Vesta Hotels & Resorts in Jaipur, you will be responsible for overseeing the F&B service operations with a strong focus on guest satisfaction and service excellence. **Key Responsibilities:** - Manage and supervise F&B service staff to ensure smooth operations and exceptional guest experiences - Implement and maintain high standards of service quality and cleanliness in the F&B outlets - Develop and execute strategies to enhance guest satisfaction and meet revenue targets - Conduct regular training sessions for the team to improve their skills and knowledge - Collaborate with other departments to ensure seam...

As an Employee Development Assistant at St. Regis Hotels & Resorts, your role involves assisting with identifying and addressing employee and organizational development needs. You will be responsible for ensuring effective training programs are in place to achieve desired business results. Your duties will include conducting needs assessments, designing and developing training programs, and facilitating the delivery of both custom and corporate training programs. It will be your responsibility to measure the effectiveness of training to ensure a return on investment. **Key Responsibilities:** - Promote and inform employees about all training programs. - Display leadership in guest hospitalit...

Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Continuously delight the customers by offering trend setting and innovative products and services. Ensure the delivery of all orders while maintaining a high quality of service, guest satisfaction in all Food & Beverage services. Plan, forecast and budget the revenues and costs for the Food & Beverage department. Ensure that the company and statutory hygiene standards are maintained in all areas. Organize food festivals and also develop guest loyalty and retention programmes. Prepare the annual business plan for the department. Ensure that the team offers professional and courteous ser...

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co...

The Concierge serves as the primary point of contact for guests or residents, providing exceptional service by handling requests, offering information, and ensuring a welcoming environment This role is key in enhancing the overall experience by delivering personalized assistance Key Responsibilities:Greet guests/residents warmly and assist with check-ins, inquiries, and special requests Provide information about local attractions, dining, entertainment, and transportation Make reservations for restaurants, tours, and special events Coordinate deliveries, valet services, luggage handling, and other amenities Handle guest complaints or concerns professionally and promptly Maintain a clean, org...

Accountable for the quality, consistency and production of the restaurant kitchen Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions Coordinates menus, purchasing, staffing and food preparation for the propertys restaurant Works with team to improve guest and employee satisfaction while maintaining the operating budget Must ensure sanitation and food standards are achieved Develops and trains team to improve results CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culin...

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events This position primarily handles events of average complexity Ensures their property events have a seamless turnover from sales to service back to sales Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 2 years of experience) in the event management or related professional area OR 2-year degree from an accredited ...

Assists with identifying and addressing employee and organizational development needs The position is assist in ensuring effective training is in place to enable the achievement of desired business results Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs Measures the effectiveness of training to ensure a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Rest...

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives Achieves personal booking goals and makes recommendations on booking goals of direct reports CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marke...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction Determines training needed to accomplish goals, then implements plan CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, ...

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained Completes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work expe...

Assists in leading the property s segmented sales effort (eg, group, transient, association, corporate, etc) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives Achieves personal booking goals CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales a...

Assists with identifying and addressing employee and organizational development needs The position is assist in ensuring effective training is in place to enable the achievement of desired business results Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs Measures the effectiveness of training to ensure a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Rest...

You are seeking a Food and Beverage Supervisor for Ayur Bethaniya Ayurveda Hospital. As a candidate, you should possess a minimum of 2 to 3 years of experience in F&B. Proficiency in English, Hindi, and Malayalam is required, with the ability to read and write in Malayalam. Immediate appointment is available with a salary range of Rs.20,000/- to Rs.25,000/- per month. Your responsibilities will include: - Demonstrating good knowledge of guest satisfaction, cleanliness, customer service, guest service, food handling, and handling complaints related to service delivery and resolution. The benefits of this position include: - Food and accommodation will be provided. If you are interested in thi...

JOB SUMMARY Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests needs and information prior to arrival that will lead to a unique, memorable and personal stay. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Res...

JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Buildin...

JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related ma...

JOB SUMMARY Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited u...

JOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resource...

As an Assistant Front Office Manager at Balaji Sarovar Premiere in Solapur, Maharashtra, you will play a key role in leading front office operations to ensure guest satisfaction, revenue optimization, and effective team management. Your communication skills, attention to detail, and dedication to hospitality excellence will be essential for success in this role. Key Responsibilities: - Oversee daily Front Office operations to deliver seamless guest experiences. - Implement upselling strategies and revenue generation initiatives. - Address guest feedback promptly and professionally to maintain high satisfaction levels. - Provide training, mentorship, and supervision to the front office team. ...

Assist the Executive Housekeeper in managing and directing all Housekeeping activities in the hotel to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities. To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action. Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service. To direct and control the Housekeeping operations and staff of the Housekeeping department. Any matter which may effect the interests of hotel should be brou...

We are seeking a dynamic and customer-focused F&B Executive to join our team in Chennai, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets. Supervise and coordinate the activities of F&B staff to maintain high service standards Greet and seat guests, ensuring a warm and welcoming atmosphere Maximize sales opportunities through product knowledge and suggestive selling techniques Oversee the accurate and efficient processing of guest orders Manage the setup and maintenance of dining areas, including banquet spaces Conduct regular team briefings and participate...

Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation Responsible for maintaining regulatory requirements Assists with leading the emergency response team for all facility issues CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing OR 2-year degree from an accredited university in Buil...

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, fro...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction Determines training needed to accomplish goals, then implements plan CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, ...