Assistant Manager - Housekeeping

Fairmont Hotels Resorts

1 - 3 years

2 - 6 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

cleaning guest service guest satisfaction administration housekeeping management housekeeping guest relations front office cafeteria management hospitality soft services facility management guest house management hotel management pest control

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assist the Executive Housekeeper in managing and directing all
Housekeeping activities in the hotel to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities.
To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
To direct and control the Housekeeping operations and staff of the Housekeeping department.
Any matter which may effect the interests of
hotel
should be brought to the attention of the Management.
Assist the Housekeeping to plan and coordinate the activities of housekeeping supervisors and the team.
Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
Maintain appropriate staffing levels in order to consistently provide excellent guest service.
Provide effective support to the team to enable them to provide a range of effective and efficient services.
Ensure that the team has been trained for all safety provisions.
Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

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