350 Soft Services Jobs

You will be responsible for managing daily operations and maintenance of the facility as a Senior Associate in Facilities Management. Your role will involve ensuring the facility's safety, efficiency, and functionality by overseeing a range of electromechanical and soft services. Your key responsibilities will include: - Regular upkeep and maintenance of ACs, DG sets, RO systems, UPS, and fire safety systems - Oversight of classroom infrastructure including smart boards, seating, lighting, and IT assets - Implementation of preventive and predictive maintenance strategies to minimize downtime - Monitoring safety procedures and ensuring compliance with SOPs - Maintaining regulatory compliance for safety, waste disposal, and emergency protocols - Coordinating with third-party vendors for services like housekeeping, maintenance, and security - Tracking diesel usage, asset tagging, and consumables - Managing procurement and stock of necessary materials - Optimizing electricity consumption for cost-efficiency - Maintaining records of backup systems, HVAC, and water supply - Ensuring proper documentation of facility expenses, service agreements, and reports - Collaborating with regional admin teams on operations and escalations To qualify for this role, you should have: - B.Tech/Diploma in Electrical/Facility Management preferred - Good knowledge of electromechanical and soft services - Familiarity with maintenance checklists and safety SOPs - Prior experience in facility operations preferred - Preference for local candidates If you are a highly organized and proactive individual with a background in facility management, this role offers you the opportunity to contribute to maintaining a safe and efficient environment.,

As a Senior Facilities and Soft Services executive at JLL, you will be responsible for managing large-scale facilities and soft services contracts. You will leverage your expertise in facilities management to ensure compliance with industry best practices, regulations, and health and safety standards. Your leadership and team management skills will be essential in driving operational efficiency and service delivery improvements. To excel in this role, you should have a Bachelor's degree in Facilities Management, Business Administration, or a related field, along with a minimum of 3 years of experience in facilities management. Proficiency in facilities management software and the Microsoft Office suite is required. Your ability to develop and implement strategic plans, coupled with experience in budget management and cost optimization, will be instrumental in your success. Additionally, having a Master's degree in Facilities Management or Business Administration, professional certifications such as FMP or CFM, and experience with sustainable facility management practices will be advantageous. Knowledge of smart building technologies, IoT applications, data analysis, and performance metrics reporting will further enhance your capabilities in this role. Joining JLL means being part of a team dedicated to shaping the future of real estate through innovation, sustainability, and client-focused solutions. If you are ready to make a significant impact on our clients" success and contribute to our sustainability goals, apply now to be part of our transformative journey in facilities management and soft services.,

Assistant Manager Location: Malad / Goregoan Working Days: 5 days a week Shift Time: Between 7 AM to 11PM (Nine & Half hour shift) Experience: Minimum 6-8 years in Facilities Management with a large organization preferably with BPO Education Post Graduate / Graduate Job Responsibilities To manage General Admin and Facility Management (FM) General Administration Handling functioning, manpower deployment for F&P services. Monitoring SLAs & KPI are for Company and outsourced agencies towards effective service deliverance. Manpower planning and ensuring of proper teamwork for all the facilities. Ensuring health and safety requirement with urgency. Resolving emergency maintenance within timelines Managing services like housekeeping, Hygiene, sanitation, pest control, Drinking water, security & vigilance, and clients, stationery, Furniture and fixtures, Access control, Office equipments, Scrap disposal, Fire Systems, First Aid, Courier & Dispatch, etc. Maintenance of Equipment and Assets Complete monitoring of Fire Alarm System and Firefighting system and ensure that Public Address system is operational all time and Regular PPM with Service Provider. To schedule and supervise the PPM and repair work, facility and equipment. Conduct inspections of premises and review work of subordinate staff. Coordinating with the BMS Staff and Maintenance of premises. Liaison with Authorities Liaison with govt. agencies such as Fire Dept., BMC, Local Police etc. Security and Safety Handling Security & Safety systems and all relevant procedures towards EHS. Complete Monitoring of CCTV recordings and to look into the matter if any issue arises. Complete briefing of Security Staff and Shift allocation with taking report from Security Officer. Monitor all tools & procedure towards people & asset movement within the premises. Infra Developments On sites Project Development monitoring and weekly development MIS for management. To Ensure the Work is as per given SLA and work is as per SOW. Finance and Budget Taking care of Budget and expenses as per the SOP. Monitoring the Budget and Reporting on MIS for any variation in the same along with team. To get various service providers Billing approved and submitting for further process to finance. Tracking of all AMC and work orders through tracker & getting renewed well before hand for smooth functioning. To ensure payment are done to channel service provider on timely basis. Controlling Budget and overhead expenses. Procurement To ensure the Office stationery is procured well in advance after getting approval on requisition. Procurement of Pantry Items Ensure all Repair and Maintenance Accessories are in stock for any emergency breakdown. Coordinating and monitoring activities of contract suppliers and maintaining relationship for smooth functioning and check work completed by contractors and vendors as per the schedule. Vendor Management Vendors and suppliers management by getting quotes through E-quote and coordinate with commercial team. Calculating and comparing costs for goods and services to maximize cost-effectiveness. Interested candidates can mail they are cv on diana.amon@techmahindra.com or call on 9082698457 We are looking for immediate joiners or who can join in 15-30days Please note candidate residing in Mumbai can only apply we are not looking for relocation candidates.

Role & responsibilities Oversee and manage housekeeping staff and soft service operations. Conduct regular inspections to ensure cleanliness and facility upkeep. Address any maintenance issues promptly and ensure timely resolution. Schedule and prioritize tasks to ensure operational efficiency. Maintain the premises in a well-presentable and professional condition. Coordinate with vendors and internal stakeholders for facility-related services. Ensure compliance with health, safety, and hygiene regulations . Maintain documentation and reports related to facility operations. Provide administrative support for all facility-related tasks. Monitor and manage chemical usage and cleaning supplies inventory. share your resume to harshitha.st@sumadhuragroup.com

Job Title: Housekeeping Incharge (Female) Location: Karnal Department: Housekeeping Reporting To: General Manager / Operations Manager Employment Type: Full-Time Job Summary: Vivaan Hotels, Karnal is looking for a dedicated and experienced Female Housekeeping Incharge to lead and manage our housekeeping team. The ideal candidate should be detail-oriented, disciplined, and committed to maintaining the highest standards of cleanliness, hygiene, and guest satisfaction. Key Responsibilities: Supervise and coordinate daily housekeeping operations across all guest rooms, public areas, and back-of-house. Inspect rooms and public areas to ensure standards of cleanliness and presentation are maintained. Train, schedule, and manage the housekeeping staff to ensure efficient workflow and coverage. Maintain housekeeping inventories (linen, cleaning supplies, toiletries) and coordinate timely procurement. Handle guest complaints related to housekeeping with prompt action and professionalism. Ensure compliance with health and safety regulations. Coordinate with the front office and maintenance departments for seamless operations. Prepare daily reports, staff duty rosters, and maintain housekeeping records. Oversee laundry operations and ensure the proper handling of guest and hotel linen. Support a positive work environment that promotes teamwork, staff morale, and continuous improvement. Requirements: Female candidate preferred (as per operational requirement). Minimum 35 years of experience in housekeeping, with at least 12 years in a supervisory or incharge role. Strong leadership and team management skills. Excellent attention to detail, organizational, and time-management abilities. Good communication skills in Hindi and English. Knowledge of housekeeping equipment and cleaning techniques. Familiarity with health, safety, and sanitation standards in hospitality.

Hiring General Manager Facilities to lead the facility vertical of a leading residential real estate developer based in Bangalore. You will be responsible to lead the facility vertical and manage complete facilities for all ongoing residential projects across Bangalore till completion and handover. Roles and Responsibilities: Team Leadership: Managing and supervising a team of facility staff, providing guidance, training, and performance management. Operations Management: Ensuring the smooth and efficient operation of all building systems, including maintenance, security, and cleaning for all ongoing projects. Vendor Management: Overseeing vendor contracts, service level agreements, and ensuring quality of service. Budget Management: Developing and monitoring facility budgets, controlling costs, and ensuring financial accountability. Compliance: Ensuring the facility meets all relevant health, safety, and environmental standards. Strategic Planning: Developing long-term strategies for facility maintenance, upgrades, and efficiency improvements. Inspections and Maintenance: Conducting regular inspections to identify maintenance needs, safety hazards, and areas for improvement. Emergency Response: Responding to and resolving facility-related emergencies, ensuring minimal disruption to operations. Handover : Be a part of the project handover in coordination with the projects and CRM team. Skills and Qualifications: Degree in Engineering (Mechanical or Electrical) and 18 to 24 years of experience. Extensive experience in facilities management for ongoing and completed residential projects. Strong leadership and communication skills. Knowledge of building systems, project management, and budgeting. Problem-solving and decision-making abilities . Familiarity with relevant safety regulations and compliance standards. Note: Residential project experience is a MUST for this position. Candidates not having the required experience will be rejected!

Role & responsibilities Coordinate and schedule projects with the Facility Manager Direct all facility personnel to assist in day-to-day operations and project completion Daily inspection of premises for cleanliness and hygiene and take corrective actions as and when required On-time submission of monthly requisition of cleaning/disposable materials, uniform, stationary. Responsible for training and replacement of the staff Apply and follow the contractual obligations, policies and procedures. Establish and maintain cordial relationship with the Client. Maintain a safe environment for all facility, employees, visitors and staff Preferred candidate profile Any Graduate / Facility Management Industry Minimum 4 to 7 years of experience in any facility management (GMP Experience) Good leadership and motivational skills Excellent Customer focus Good communication skills work location : Shamir pet , bachupally (Miyapur)Hyderabad WhatsApp : 8688982224 Mail ID : Srivallimeghana.Ganta@Sodexo.com

The role of CPE Soft Services - West involves providing solutions based on site surveys, commercial scoping of work, and service for soft services in Western India. You will be responsible for housekeeping, troubleshooting service quality issues, conducting root cause analysis, and restoring service quality. Additionally, you will provide technical/soft and process training to all sites, deploy and improve processes at all locations, conduct site audits, and close CAPA (Corrective and Preventive Action) activities. You will also be responsible for executing Continuous Improvement projects, planning for business continuity, driving process, product, and solution innovation, supporting new site mobilization, and regular reporting and managing dashboards. This role will require travel to the West region. To excel in this role, it is preferred that you have experience in the facility management industry or hospitality industry.,

Role & responsibilities Briefing, Assigned the works to all HK staff on cleaning and maintenance tasks on a daily basis. Good knowledge required on Disinfection preparation, Glassware cleaning, Fumigation activities GMP area Labs cleanings as per schedule to monitor on day to day basis Regular Trainings to all the staff Waste Management Monitor proper collection and storage at designated place with proper segration and records SOP preperation / Modification knowledge Monitor and replenish of housekeeping consumables and PPES. Preferred candidate profile GMP/Pharma Experience Mandatory

Role & responsibilities Oversee daily operations and upkeep of the facility (housekeeping, HVAC, electrical, plumbing, etc.) Ensure all areas are clean, functional, and compliant with company and statutory standards Coordinate soft services (housekeeping, pest control, pantry) and hard services (technical maintenance) Supervise outsourced facility service providers (housekeeping, security, MEP, etc.) Prepare duty rosters and supervise facility support staff Ensure vendor staff adhere to SLAs and KPIs defined in contracts Schedule and monitor Preventive Maintenance (PPM) of all equipment and assets Raise service requests for breakdowns and follow through to closure Maintain asset and maintenance records Ensure all safety standards, fire norms, and building codes are followed Coordinate for fire drills, evacuation plans, and safety audits Maintain statutory compliance documentation (e.g., fire NOC, lift license, DG permits, etc.) Support workplace planning, seating arrangements, and space utilization Assist in managing office moves, adds, and changes (MAC) Coordinate with IT and Admin for seating and infrastructure readiness Manage facility helpdesk tickets and track resolution timelines Handle escalations and ensure timely issue resolution Record and close complaints using CAFM tools or Excel trackers Track consumption of electricity, water, and fuel (diesel for DG, etc.) Coordinate with utility vendors (BESCOM, BWSSB, etc.) Suggest and implement energy-saving initiatives Monitor and maintain stock of consumables (cleaning materials, pantry supplies) Coordinate procurement and maintain vendor invoices and GRN Ensure cost control without compromising service quality Submit daily/weekly/monthly facility reports (cleaning reports, incident logs, etc.) Maintain checklists, inspection reports, and facility audit records Provide reports to Facility Manager/Client as required Interface with client representatives, building management, and internal departments Support audits, inspections, and meetings with data and reports Manage client expectations on facility services Key Skills: Facility Management Software (CAFM, FMS Tools) Vendor & People Management Communication & Escalation Handling Knowledge of Soft & Hard Services Safety & Compliance Awareness Preferred candidate profile -Male

Role & responsibilities Manage housekeeping operations, including pantry services, soft services, facility management, and horticulture. Oversee daily activities such as cleaning schedules, inventory management, and staff supervision. Ensure compliance with health and safety regulations through regular inspections and reporting. Develop strategies to improve operational efficiency and reduce costs. Collaborate with other departments to ensure seamless service delivery. Preferred candidate profile 4-7 years of experience in Facility Management or related field (HK). Diploma/BHM degree from a recognized institution (Other Specialization). Strong knowledge of housekeeping management principles and practices. Excellent communication skills for effective team leadership and client interaction.

Role & responsibilities Guest Welcome & Assistance Handling Inquiries & complaints Building Rapport & anticipation needs Maintaining Guest Information Coordination with other departments Operational support Preferred candidate profile 2-6 years of experience in Guest Relations is required Graduation in any domain Preferred candidate will be from aviation/hospitality industry

Job Title: Assistant Facility Manager Technical & Soft Services Location: IT Park - (3,50,000 Sqft) Job Overview: We are seeking an experienced Facility Manager responsible for overseeing both technical and soft services at two IT Parks totalling 350,000 Sqft IT park. The ideal candidate will manage the overall facility operations, ensuring high-quality service delivery, safety, and cost-effectiveness. This role will be key to maintaining a well-functioning, clean, and secure environment that meets the needs of tenants, employees, and visitors. Key Responsibilities: Technical Services Management: Supervise the maintenance of HVAC, electrical systems, elevators, plumbing, and other critical infrastructure. Ensure the timely maintenance of MEP (Mechanical, Electrical, and Plumbing) systems, building management systems (BMS), and backup power systems. Coordinate with third-party vendors for equipment maintenance, repairs, and upgrades. Monitor energy usage and optimize for efficiency, ensuring sustainability and cost reduction. Prepare and manage preventive maintenance schedules and compliance with safety standards. Oversee emergency systems such as fire alarms, firefighting systems, and emergency exits. Soft Services Management: Ensure high standards of housekeeping, landscaping, waste management, and general upkeep of the facility. Manage security operations, including CCTV, access control, and coordination with security agencies. Oversee front office, reception, and visitor management systems. Plan and manage parking operations, ensuring smooth functioning. Handle pest control services, ensuring a clean and hygienic environment. Manage food and beverage services (cafeteria, vending machines) as required. Vendor Management: Develop and maintain strong relationships with service providers for both technical and soft services. Ensure adherence to service-level agreements (SLAs) and manage contracts, performance reviews, and renewals. Conduct periodic vendor audits to ensure quality and compliance. Budgeting & Cost Control: Prepare, monitor, and manage the facility's operational budgets, including costs for repairs, maintenance, utilities, and soft services. Implement cost-saving initiatives without compromising on service quality. Reporting & Documentation: Maintain accurate records of maintenance activities, vendor performance, and operational budgets. Provide periodic reports to senior management on facility performance, energy usage, and cost optimization. Implement and monitor key performance indicators (KPIs) for service delivery. Key Requirements: Bachelors degree in Engineering, Facilities Management, or a related field. 4+ years of experience in facilities management, with at least 4 years managing large IT parks or commercial complexes. Strong knowledge of technical services (HVAC, electrical, plumbing) and soft services (housekeeping, security, landscaping). Proven experience in vendor management, budgeting, and cost optimization. Excellent communication, problem-solving, and team management skills. Familiarity with health, safety, and environmental regulations. Reporting to: Senior Facility manager

Oversee day-to-day facility operations , including Housekeeping, Security, Electrical, Plumbing and HVAC Soft Services Management Budgeting & Cost Control Vendor & Staff Management Reporting & Improvements https://www.xcubegroup.com/ Health insurance Provident fund

Looking for 5 years of relevant experience and who manages multiple clients. Must be an expert in housekeeping services with a basic understanding of managing Technical and Security teams.

Role & responsibilities Job Description Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the Facilities day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process. Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables. Provide all administrative support to the Facilities Management team at the assigned location To ensure timely and accurate completion of FM reports pertaining to soft services Be accessible for escalation of all FM related issues, Oversee the Helpdesk Service request of Customers are attended. Provide management advice to Helpdesk operators for escalated issues, ensure immediate response to Priority Calls. Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled, Oversee the Mailroom process and action escalations to the user satisfaction levels. Provide management advice to mail room executives for escalated issues, Visitor Management, ensure visitors are promptly attended Front office managed well. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep, ensure newspaper and magazines in the reception area as necessary. Oversee the Housekeeping Services are on satisfactory levels and as per standards set. Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day Inspect the turn out and attendance of the staff. Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints. Oversee the upkeep of indoor plants and take necessary action if required. Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions. Communicate to the FM through on all incidents and all-important operational issues which requires his assistance, guidance, and approval. Take rounds of the facility regularly to identify issues in Housekeeping and initiate immediate corrective actions Prepare weekly shift rosters for HK Services with the help of Facility Manager. Ensure the rosters are briefed well to the team to make them understand the deliverables. Co-ordinate all the FM supplies required for the location with the central resource, ensure timely availability of all FM related supplies at the site. Adhere to the reporting procedures as per JLL standards and requirements, Follow the Standard process for managing all FM requirements at the location. Ensure vendor compliance audit done at the location through JLL audit team and records maintained In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also, part of your mandate is to monitor the Facilities budget. As the person in charge, you’ll make sure that there’s enough Supplies to support operations. You’ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you? To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today!

Looking FEMALE candidate with below skills: Visitor Management & Hospitality Event Coordination & Support Facility Assistance & Operations CRM Handling & Data Management Employee Engagement Activities Professional Communication & Presentation

No. of interview rounds - 01 Mode of Interview_Face to Face Work timings Flexible for any shift. 6 days working. Candidates should be graduates with 1 year of experience in the core IFMS field and managing Admin and Facilities with good communication skills. Should have a core understanding of housekeeping, guest management, event organizing, email communication and day-to-day admin tasks.

Role - Facility Executive Soft Service Responsibilities Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems. Assume full responsibility for management of soft services against contracted scope of works. Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded. Development of a soft services improvement plan for each service. Assist in maintaining building security; report security problems to appropriate authority. Ensure that all costs and expenditure are within the budgeted levels Oversee day to day running of Site Soft Services in respect of scheduling, Cleaning, consumables Procurement & Housekeeping. Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness Client and customer retention and satisfaction Plan and implement training programs for department staff and clients. Analyze, develop, and design solutions to reporting requests. Design and implement reports to measure service performance metrics. Evaluate and maintain help desk software; oversee preparation and distribution of system updates. Monitor budget; review and approve purchase orders. Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and standards Serves as liaison between facility manager and vendor staff; recommends correction of deficiencies; coordinates remodeling activities, as appropriate to the position. Schedules space usage controls key issuance and building security; prepares calendars and maintains records. Maintains and orders equipment and supplies for facility operations. Desired candidate Hotel management background Good communication skills Ability to work under time constraints and meet deadlines. Ability to anticipate and resolve problems. Knowledge of computer application programs. Ability to foster a cooperative work environment. Location - We have 3 positions in different locations (Delhi, Gurgaon & Noida) Interested candidates can send resume at rohit.hedaoo@cbre.com

Oversee the maintenance and operation of facilities. Ensure facilities are clean, safe, and well-maintained. Coordinate with vendors and service providers for facility-related tasks. Monitor and report on facility performance metrics. Assist in planning and implementing facility improvement projects. Maintain accurate records of facility activities and expenses. Ensure compliance with safety and quality standards. Provide training and support to facility staff.

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with HSE Teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Operations Ensure that all the service deliveries are carried out as per the terms andConditions agreed upon with the client Initiate development of new menus, upgrade old menus and special eventMenusFood Tasting before Services Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports andProvide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retentionWastage Control and Cost Management

Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Housekeeping to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through e mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.