1791 Guest Satisfaction Jobs - Page 23

We are looking for a highly skilled and experienced Front Office Associate to join our team at BHAIRAVGARM PALACE. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by being courteous, attentive, and responsive to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Coordinate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satis...

We are looking for a highly skilled and experienced Housekeeping Supervisor to join our team at The Ambassador Hotel in Mumbai. The ideal candidate will have a strong background in hospitality and housekeeping management, with excellent leadership and communication skills. Roles and Responsibility Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and routines to meet the needs of guests and staff. Conduct regular inspections to ensure compliance with established standards and procedures. Train and mentor new hires to enhance their knowledge and skills. Collaborate ...

We are looking for a skilled Spa Therapist to join our team at Accor Hotels, where you will provide exceptional spa experiences to our guests. As a key member of our hospitality team, you will ensure that every guest feels relaxed and rejuvenated during their stay with us. Roles and Responsibility Provide high-quality spa treatments, including massages, facials, and body therapies. Maintain a clean and safe environment for all spa activities. Develop and implement effective treatment plans tailored to each guest's individual needs. Collaborate with other team members to ensure seamless service delivery. Stay updated on the latest trends and techniques in spa therapy. Ensure all spa services ...

We are looking for a highly skilled and experienced Front Office Associate to join our team at Sterling Holidays. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by responding promptly to guests' needs and concerns. Maintain accurate records of guest interactions, transactions, and preferences. Coordinate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and...

We are looking for a highly skilled and experienced Front Office Associate to join our team at MARRIOTT BONVOY. The ideal candidate will have a strong background in hospitality and excellent customer service skills. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Coordinate with other departments to ensure seamless execution of events and services. Maintain accurate records and reports, including guest feedback and performance metrics. Develop and implement effective strategies to enhance guest satisfaction and loyal...

We are looking for a skilled Assistant Manager to lead our Front Office team at Hyatt Regency Ahmedabad. The ideal candidate will have a strong background in hospitality and front office operations, with excellent leadership and communication skills. Roles and Responsibility Manage the front office team to ensure exceptional customer service and efficient check-in/check-out processes. Coordinate with other departments to maintain seamless hotel operations and high standards of quality. Develop and implement strategies to enhance front office performance and guest satisfaction. Train and mentor new staff members to ensure they provide top-notch service. Handle guest complaints and resolve iss...

We are looking for a highly skilled and experienced Food and Beverage Manager to join our team at The Ambassador Hotel in Mumbai. The ideal candidate will have a strong background in hospitality and excellent leadership skills. Roles and Responsibility Manage daily food and beverage operations, including menu planning and inventory control. Supervise kitchen staff and ensure high-quality service delivery. Develop and implement marketing strategies to boost sales and revenue. Maintain high standards of quality, safety, and hygiene in the food and beverage department. Collaborate with other departments to achieve business objectives. Analyze customer feedback and implement changes to improve g...

We are looking for a highly motivated and experienced Front Office professional to join our team as a Junior Service Leader in the Hospitality industry. The ideal candidate will have a strong background in front office operations and excellent customer service skills. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Provide exceptional customer service to guests, ensuring their needs are met and concerns addressed promptly. Supervise and coordinate front office staff activities to ensure efficient service delivery. Maintain high standards of professionalism, courtesy, and respect when interacting with guests and colleagues. Imp...

We are looking for a highly skilled and experienced Reservation Executive & F O Executive to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage reservations and front office operations efficiently. Handle guest inquiries and resolve issues professionally. Coordinate with other departments to ensure seamless service delivery. Maintain accurate records of reservations and transactions. Provide exceptional customer service to ensure high guest satisfaction. Ensure compliance with company policies and procedures. Job Requirements Minimum 2 years of experien...

JOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the spa, guest services, or related professional area. CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment and uniforms. Comprehe...

JOB SUMMARY Functions as the leader of the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Mar...

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to...

Process Executive - Revenue Location: Mumbai About Us StayVista is India s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India. Why Work With Us At StayVista, youre part of a community where your ideas and growth matter. We re a fast-grow...

Manager - Facility Management Services Location: Maharashtra About Us StayVista is India s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India. Why Work With Us At StayVista, youre part of a community where your ideas and growth matter. W...

Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and...

Job Description Participate in the food preparation in accordance with accepted standards of quality. Ensure that the mis en place is ready on time and in sufficient quantities as per the sales forecast in his shift. Ensure that all food items are prepared & presented to the customers as per the specifications. Training and development of new and existing employees. Ensure the overall cleanliness and the health and safety aspects of the kitchen are maintained at all times. Responsible for proper storage, labeling and use of all food supplies to prevent unnecessary spoilage and to maintain cost control. Work closely with the Sous Chef to ensure kitchen is running smoothly and efficiently. Opt...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to...

As a Housekeeping Executive, you play a pivotal role in maintaining the cleanliness and overall appearance of the hotel. Your leadership position involves overseeing housekeeping operations, ensuring that all areas meet the highest standards of cleanliness and hygiene, and leading a team to deliver exceptional guest experiences. Key Responsibilities: - Team Leadership & Training: - Supervise and guide housekeeping staff, ensuring adherence to cleanliness standards and efficient work practices. - Conduct daily briefings and training sessions to enhance team performance and service quality. - Monitor staff attendance, performance, and grooming standards, providing feedback and coaching as nece...

The Sous Chef will manage and lead the team to ensure smooth running culinary operation and maximize the level of standard in the hotel s kitchen. What will I be doing As the Sous Chef, you will be responsible for performing the following tasks to the highest standards: Plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant. Work seamlessly with recipes, standards and plating guides. Maintain all HACCP aspects within the hotel operation. Use appropriately all equipment, tools and machines. Focus on constant improvement of training manuals and SOPs. Participate actively in quality initiatives such as daily Chef briefings and monthly tea...

Hiring for a Hotel Manager with 2-5 years of experience to oversee daily hotel operations, ensure exceptional guest satisfaction, and drive service excellence. The role demands leadership, team management, and strong operational skills. Roles & Responsibilities: • Manage front office, housekeeping & F&B operations • Ensure guest satisfaction & handle escalations • Monitor budgets & revenue targets • Maintain compliance & safety standards • Train & supervise staff for service excellence

Housekeeper is responsible for directing all housekeeping operations , including guest rooms, public areas, and laundry. This leader ensures the highest standards of cleanliness, comfort, and aesthetics are maintained throughout the property while managing budgetary and human resource functions effectively. Key Roles & Responsibilities: Oversee daily staff scheduling, supervision, and performance of the entire department. Establish and monitor quality control inspections for all guest rooms and public spaces. Manage departmental budget, expenses, and inventory (linens, amenities, supplies). Ensure strict compliance with health, safety, and hygiene regulations. Coordinate effectively with the...

Education and Experience High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring ...