1123 Guest Satisfaction Jobs - Page 20

Consistently offer professional, friendly and engaging service to the children Supervise and plan all activities offered at the Kids Club Conduct and host birthday parties and special events at the Kids Club Creating new arts and crafts for the kids club Plan and create new ideas for summer camps, Halloween parties and Christmas events, as well as following through with the activities as per the schedule Ensure that all new colleagues are trained in the daily operations of the Kids Club and that they work together as a team to achieve the highest guest satisfaction Report directly to Kids Club supervisor with any incidents, guests comments and feedback Being responsible for inventory of the ...

Responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Assist guests regarding all bar menu items in an informative and helpful way Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel. Create and change bar s menus with new kinds of cocktails. Provide guidance and assistance to the bar employees helping them in the execution of their duties and responsibilities. Conduct training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling Achieve total guest satisfaction and organizational profitability through e...

We are seeking a highly organized and efficient Housekeeping Executive to join our team in Mysuru, India. As a key member of our hospitality management team, you will oversee the housekeeping department, ensuring exceptional cleanliness and guest satisfaction throughout our property. Conduct daily briefings and manage housekeeping staff, assigning tasks and supervising their execution Ensure guest rooms, balconies, corridors, public areas, and housekeeping facilities meet our high cleanliness standards Implement and maintain quality control measures through regular room inspections and checklists Manage inventory of cleaning supplies and guest amenities, ensuring timely replenishment Respond...

As a Hotel Manager of Raffles Jaipur, you will lead the strategic direction and operational execution for the property, ensuring alignment with brand standards and the vision of the brands leadership. You will assist in driving the senior leadership collaboration, financial performance, service excellence while fostering a culture of accountability and innovation. With a strong focus on guest satisfaction and colleague engagement, you proactively implement initiatives that enhance the overall experience and maintain competitive positioning. Your entrepreneurial approach to Sales & Marketing, especially in digital channels, ensures measurable returns and brand visibility. You also maintain a ...

An extraordinary guest experience begins with you. As Guest Experience Manager, you will ensure a warm welcome feeling for our guests as soon as they arrive. What s in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Jobs involve all aspects of delivering optimum quality of a companys services Monitoring, inspecting, and proposing measures to correct or improve a hotels final products and processes in order to meet ...

Conduct routine inspections of hotel facilities to identify maintenance needs and repair issues promptly. Perform maintenance and repair tasks across various systems, including plumbing, electrical, HVAC, carpentry, and other general maintenance duties. Respond promptly to guest requests and internal work orders related to maintenance issues, ensuring guest satisfaction and minimal disruption to hotel operations. Troubleshoot equipment malfunctions and implement effective solutions to restore functionality. Assist in the planning and execution of preventive maintenance programs to ensure the longevity and reliability of hotel assets. Maintain accurate records of work performed, including mai...

We are seeking a dynamic and customer-focused Food & Beverage Executive to join our team in Gandhinagar, India. As a key member of our food and beverage department, you will be responsible for ensuring exceptional guest experiences while maintaining high standards of service and efficiency. Coordinate and oversee daily operations of assigned food and beverage outlets, ensuring smooth service and guest satisfaction Assist in supervising and mentoring junior team members, providing guidance and support to maintain service standards Manage reservations, including taking bookings, confirming reservations, and handling cancellations according to departmental procedures Take food and beverage orde...

The Fitness & Wellness Instructor is responsible for the oversight of the fitness, training, group training areas & all spa operations. This includes leadership of spa teams, supporting the overall spa, pool and fitness operation, quality and guest experience as well as team motivation is a key component to managing and overseeing the daily operations. This position must ensure colleague satisfaction, guest satisfaction, financial success, health & safety and environmental stewardship. University Degree Sports & Physical Education A personal trainer certification through a nationally recognised agency / organisation CPR - Basic Rescuer. At least 2 years experience in a similar position

Food and Beverage Ambassador Passionate about everything relating to Food & Beverage and putting a smile on our guests faces, as Food and Beverage Ambassador, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our Corporate Social Responsibility activities What you will be doing: Responsib...

Guest Check-In and Check-Out: Efficiently manage the check-in and check-out processes, ensuring a seamless experience for guests. Reservations Management: Handle reservations via phone, email, and in-person, ensuring accurate bookings and special requests are noted. Guest Services: Provide information about hotel services, local attractions, and events; assist guests with inquiries and problem resolution. Payment Processing: Accurately process payments and maintain records of transactions, ensuring compliance with hotel policies. Communication: Collaborate with housekeeping, maintenance, and management to address guest needs and ensure high service standards. Handling Complaints: Address gue...

Primary Responsibilities Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. People Management Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Achieve guest satisfaction and organizational profitability through effectiv...

Maintain complete knowledge of: Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code Restaurant reservation procedures Daily house count, arrivals, departures, VIP s Scheduled in-house group activities, locations and times All department policies / service procedures Answer telephone within 3 rings, using correct salutations and telephone etiquette. Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. Communicate reservation or cancellation changes to management as they arise throughout the shift. Monitor the preparation of own assignments, ensuring compliance t...

The Food and Beverage Service Executive is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations. Primary Responsibilities Food and Beverage Service Provides excellent service at all times to guests based on established hotel standard operating procedures. Greets and farewells guests and colleagues in a friendly and courteous manner. Assists colleagues and guests efficiently and in a professional manner. Takes responsibility for residents and guest belongings in the restaurant or bars. Has extensive knowledge of our food & beverage menus in order to service our product...

Duty Manager To maintain the communication within different departments and ensure all departments deliver smooth operations to achieve guest satisfaction while keeping guest safety as priority at all time. During night shift, is responsible to perform night audit and produce business reports as required. Whats in it for you: Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. What you will be doing: Duty Manager responsibilities include overseeing daily operations, ...

Responsibilities include direction and supervision of the kitchen team while ensuring highest-level of quality and consistency in preparation and presentation of dishes as per the standards. Ensure that all HACCP procedures are followed and clear records are maintained at all the times. Plan and coordinate the activities of the team to ensure operative effectiveness. Follow guidelines laid by the Sous Chef on menu plan Ensure stock levels are maintained by calculating inventory, ordering and retrieving supplies. Estimate daily and weekly requirements as per the process laid. Supervise the function of the kitchen team, facilities and costs, hence contribute towards maximizing the overall Food...

We are seeking a dedicated and skilled Commis II (Continental) to join our culinary team in Gandhinagar, India. As a Commis II, you will play a crucial role in supporting our kitchen operations and delivering exceptional Continental cuisine to our guests. Assist the Production team in preparing high-quality Continental dishes Execute tasks assigned by the Executive Chef or Chef de Partie in various kitchen sections Adhere to HACCP procedures and maintain accurate, up-to-date records Contribute to exceeding guest expectations through the quality and service of food products Collaborate with kitchen staff to ensure smooth and efficient operations Maintain a clean and organized work environment...

We are seeking an exceptional Butler Manager to join our prestigious hotel in Udaipur, India. As the Butler Manager, you will lead a team of highly skilled butlers, ensuring the delivery of world-class service to our discerning guests. This role requires a consummate professional with a keen eye for detail and a passion for exceeding customer expectations. Oversee and manage the butler team, ensuring the highest standards of service are consistently met Develop and implement training programs to enhance the skills and knowledge of the butler staff Coordinate with other departments to ensure seamless guest experiences Personally attend to VIP guests and handle special requests Manage butler s...

General Duties 1. Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in professional level. 2. Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay. 3. Work in conjunction with Housekeeping and Engineering team to ensure that villas are in immaculate condition at all times and especially in preparation for guest arrival. 4. Daily communication with Housekeeping and Food and Beverage team in relation to the needs of current and arriving guests to the resort. 5. Oversee the cleaning and maintenance of villa...

Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may affect the interests should be brought to the attention of the Management. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Establish and maintain seamless co-ordin...

We are seeking a highly organized and customer-focused Banquet Manager to join our team in Mumbai, India. The ideal candidate will oversee all aspects of banquet operations, ensuring exceptional service and memorable experiences for our guests. Lead and supervise the banquet team, fostering a positive and efficient work environment Plan, coordinate, and execute a wide range of events, from intimate gatherings to large-scale functions Develop and implement standard operating procedures for banquet operations Manage staffing schedules, ensuring appropriate coverage for all events Oversee food and beverage quality, presentation, and service standards Collaborate with the culinary team to create...

To assist Executive Housekeeper in managing and directing all Housekeeping activities in the Novotel Ahmedabad to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities. To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action. Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service. Must have passed bachelors degree in hospitality industry. Must have atleast 3yrs of experience in Industry.

Butler Operations To supervise Butler Supervisors and Butlers on duty To maintain the quality and consistency of standard and to train the Butlers on improvement areas To concentrate supervision on Floor Butlers, Reception Butler, Private Dining Butler and Butler Hotline To increase guest interaction and to drive the Trust you score of the property. To assist the Head Butler in achieving the KPI of the department. To ensure that all suites and rooms blocked for arrival are prepared on time prior guest arrival. To push all Butlers to compile and record guest preferences, like and dislikes, and to track it in preference sheet. To ensure through effective supervision that all services offered a...

As an employee at Marriott International, you will be part of a workplace that values diversity and promotes an inclusive culture where people come first. We are committed to not discriminating based on any personal characteristic protected by law, such as disability or veteran status, or current regulations. At our Four Points by Sheraton community, a blend of timeless classic elements with modern details awaits you. It is where work meets pleasure, and travelers, while international in origin, can immerse themselves in local experiences. Joining our team means becoming part of a welcoming community where everyone is valued, supported, and each hotel is significant. We strive to provide gue...

As a restaurant waiter, your primary responsibility will be to provide exceptional customer service to our guests. This includes taking orders accurately, serving food and beverages promptly, and ensuring that all our patrons are satisfied with their dining experience. Your role is crucial in enhancing the overall ambiance of the restaurant and contributing to guest satisfaction. We offer various job types for this position, including full-time, part-time, permanent, and opportunities for fresher candidates. The expected hours for this role are between 60 to 72 per week, and the schedule may include day shifts, evening shifts, morning shifts, weekend availability, or weekend-only shifts base...

Hilton Overview: With 24 world-class brands, in 140 countries and territories comprising more than 8400 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton, the #1 World s Best Workplace awarded by Great Place to Work & Fortune. Property Overview: The Hilton and Hilton Ga...