1791 Guest Satisfaction Jobs - Page 20

We are looking for a highly skilled and experienced Housekeeping Supervisor to join our team. The ideal candidate will have a strong background in hospitality and excellent leadership skills, with 1-4 years of experience. Roles and Responsibility Supervise and coordinate the daily activities of housekeeping staff to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and routines to meet the needs of guests and employees. Conduct regular inspections to identify areas for improvement and provide feedback to staff members. Manage inventory of cleaning supplies and equipment, ensuring sufficient stock levels and timely replenishment. Collabor...

We are looking for a highly skilled and experienced Guest Service Executive to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns. Maintain accurate records of guest interactions, transactions, and preferences. Collaborate with other departments to ensure seamless guest experiences. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Stay updated...

We are looking for a skilled Assistant Manager to lead our housekeeping team in the hospitality industry. The ideal candidate will have a strong background in managing high-quality service and ensuring exceptional customer experiences. Roles and Responsibility Oversee daily operations of the housekeeping department to ensure efficient and effective cleaning services. Develop and implement strategies to enhance the overall quality of service, focusing on attention to detail and consistency. Manage and train a team of housekeepers to achieve high standards of cleanliness and professionalism. Coordinate with other departments to ensure seamless communication and collaboration. Conduct regular i...

We are seeking a skilled and versatile Multi Technician to join our team. As a Multi Technician, you will play a crucial role in maintaining and enhancing our propertys facilities and equipment, ensuring a safe and functional environment for our guests. Perform diverse duties including installation, troubleshooting, repair, and maintenance of property facilities and equipment Conduct regular inspections and preventative maintenance on all property systems and infrastructure Identify and address safety issues promptly, taking immediate corrective action when necessary Maintain and repair electrical systems, ensuring compliance with safety standards and load limits Test and maintain various eq...

Primary Responsibilities Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. People Management Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Achieve guest satisfaction and organizational profitability through effectiv...

As a Maintenance Supervisor (MST) at Radisson Hotel Group, your role goes beyond just fixing things it is about creating memorable moments for our guests by ensuring that everything works seamlessly to deliver an exceptional hospitality experience. Join our team that is passionate about service excellence and believes in making every moment matter. Key Responsibilities: - Support the smooth running of the property maintenance department, maintaining all areas at the highest standards - Work collaboratively to maximize guest satisfaction, providing timely responses to guest inquiries - Take ownership of assigned duties, ensuring they are completed professionally and efficiently - Achieve depa...

As a Specialist at StayVista , you will be the main point of contact for our guests, making sure they have a smooth and unforgettable experience. you'll listen to what each guest likes, handle their requests promptly, and solve any small issues that come up quickly. Your goal is to ensure that every guest feels we'll taken care of and leaves with a positive impression. About You Responsible for ensuring seamless guest experience. Take ownership of guest issues and follow problems through to resolution. Make decisions that are in the best interest of the company and the guests. Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency. Provide guidance...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Responsible for the management and coordination of all Rooms area departments (including Front Office, Engineering/Maintece and Housekeeping) and managing staff. Plans, develops, implements and evaluates the quality of property s guest rooms. Strives to continually improve guest and employee satisfaction and maximize the ficial performance of the department. Ensures that standards and procedures are being followe'd. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the ficial performance of the de...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Manages the daily kitchen utility operations. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintece, banquet plating and food running. Supervises kitchen associates not actively engaged in cooking (eg, dishwashers, kitchen helpers, etc). Strives to continually improve guest and associate satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the proc...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 2 years of experience) in the event management or related professional area. OR 2-year degree from an accred...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the ficial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administrat...

As an experienced Food & Beverage (F&B) Manager at Zorba Entertainment Pvt. Ltd. in Sultanpur, New Delhi, your role will involve overseeing food and beverage operations for weddings, private events, and corporate functions. You will be responsible for menu planning, food and beverage purchasing, staff management, guest satisfaction, pre-event planning, event execution, post-event follow-up, team management, financial management, quality control, and staying updated on industry trends. Key Responsibilities: - Oversee all aspects of F&B operations, including menu planning, cost analysis, purchasing, inventory management, staff scheduling, training, and maintaining a clean and welcoming environ...

Greet guests upon arrival, assist with efficient entry. Address guest questions and resolve complaints promptly and professionally, ensuring guest satisfaction. Provide accurate information about hotel services, local attractions, and amenities, and promote the establishments offerings. Anticipate guest needs, build rapport, and ensure expectations are met or exceeded throughout their stay. Oversee the needs of VIP guests, including special arrangements and personalized service from arrival to departure. 3-5 bullet points of key selection criteria About You: Degree is preferred but not necessary Great organizational skills Ability to take care of customer complaints Ability to delegate tasks...

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, sta...

We are looking for a skilled Guest Service Officer to join our team in the Hospitality industry. The ideal candidate will have 3-6 years of experience and be based in Naukri. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns addressed promptly. Manage front desk operations, including handling guest inquiries and resolving issues efficiently. Coordinate with other departments to ensure seamless service delivery and high-quality standards. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Maintain accurate records and reports, providing insights to improve service quality. Collaborate with team...

Looking to onboard a skilled Hostess with 3-6 years of experience in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of customer service by responding promptly to guests' needs. Develop and implement effective strategies to enhance guest satisfaction. Collaborate with team members to achieve sales targets and improve performance. Ensure compliance with company policies and procedures. ...

We are looking for a skilled Room Service Order Taker to join our team in the hospitality industry. The ideal candidate will have 3-6 years of experience in handling room service orders and providing excellent customer service. Roles and Responsibility Manage and coordinate room service orders efficiently. Handle customer complaints and resolve issues professionally. Maintain accurate records of orders and sales. Ensure timely delivery of orders to guests. Provide exceptional customer service and ensure guest satisfaction. Collaborate with other departments to ensure seamless service delivery. Job Requirements Minimum 3 years of experience in room service or a related field. Strong knowledge...

We are looking for a skilled Room Service Order Taker to join our team in the hospitality industry. The ideal candidate will have 3-6 years of experience in handling room service orders and providing excellent customer service. Roles and Responsibility Manage and coordinate room service orders efficiently. Handle customer complaints and resolve issues professionally. Maintain accurate records of orders and sales. Ensure timely delivery of orders to guests. Provide exceptional customer service and ensure guest satisfaction. Collaborate with other departments to meet high standards of service. Job Requirements Minimum 3 years of experience in a similar role, preferably in hospitality. Possess ...

We are looking for a skilled Deputy Housekeeper to join our team in the hospitality industry. The ideal candidate will have 3-6 years of experience in housekeeping and hospitality, with excellent leadership skills. Roles and Responsibility Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and routines to meet the needs of guests and staff. Conduct regular inspections to identify areas for improvement and provide feedback to team members. Collaborate with other departments to ensure seamless service delivery and guest satisfaction. Maintain accurate records of inven...

We are looking for a highly skilled and motivated Guest Service Associate to join our team in the front office. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Maintain accurate records of guest interactions, transactions, and feedback. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Stay updated on industry trends and best practices to continuously impr...

We are looking for a highly skilled and enthusiastic Guest Service Associate to join our team in the Hospitality industry. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns addressed promptly. Manage food and beverage orders, handle cash transactions, and maintain accurate records. Maintain a clean and organized workspace, adhering to health and safety standards. Collaborate with other team members to achieve sales targets and improve guest satisfaction. Resolve guest complaints professionally and courteously, escalating issues when necessary. Participate in training progr...

We are looking for a highly skilled and experienced Guest Relation Executive to join our team. The ideal candidate will have 2-4 years of experience in the hospitality industry, with excellent communication skills and the ability to provide top-notch service. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Handle guest inquiries and resolve issues professionally and courteously. Coordinate with other departments to ensure efficient room preparation and issue resolution. Maintain accurate records of guest interactions and transactions. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Col...