1808 Guest Satisfaction Jobs - Page 22

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work...

Medcare Hospitals Medical Centres is looking for Associate - Guest Relations to join our dynamic team and embark on a rewarding career journey. Greet and assist guests with inquiries and services. Provide information about facilities, services, and local attractions. Handle guest complaints and resolve issues promptly. Coordinate with other departments to ensure guest satisfaction. Maintain accurate records of guest interactions and services provided. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official cha...

Medcare Hospitals Medical Centres is looking for Associate - Guest Relations to join our dynamic team and embark on a rewarding career journey. Greet and assist guests with inquiries and services. Provide information about facilities, services, and local attractions. Handle guest complaints and resolve issues promptly. Coordinate with other departments to ensure guest satisfaction. Maintain accurate records of guest interactions and services provided. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official chann...

Medcare Hospitals Medical Centres is looking for Senior Associate - Guest Relations to join our dynamic team and embark on a rewarding career journey. Manage guest relations, ensuring high levels of customer satisfaction. Handle guest inquiries, complaints, and requests, resolving issues promptly. Coordinate with other departments to ensure seamless guest services. Maintain accurate records of guest interactions and feedback. Develop and implement guest relation strategies and programs. Prepare and present guest satisfaction reports to senior management. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for ou...

Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. you'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People Develop programmes and initiatives to increase team engagement that are aligned with the hotel s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Overse...

Check all equipment prior to service where applicable. Distribute work schedules in appropriate sections of the Kitchen and delegate work to ensure deadlines assigned by Senior Management are meet. Liaise with Director of Culinary, F&B Manager has to facilitate service delivery and ensure standards are maintained. Monitor the presentation of food to ensure it complies with company standards and guidelines as per prescribed recipes. Record all recipes and update the manual as required to ensure the Kitchen has comprehensive information at all times. Oversee all front of house food set-ups to ensure they are as per guidelines set by the Culinary Director. Organize rosters for casual, agency an...

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and ma...

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years exp...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administ...

Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and bev...

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work exper...

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that empha...

Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administ...

Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the s...

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co...

We are looking for a skilled Laundry Manager/Assistant Manager with 5 to 10 years of experience in the hospitality industry to join our team. The ideal candidate will have a strong background in managing laundry services and ensuring high-quality standards. Roles and Responsibility Manage and supervise the laundry team to ensure efficient and effective service delivery. Coordinate with other departments to ensure seamless operations and excellent customer service. Develop and implement strategies to improve laundry quality, reduce costs, and increase productivity. Conduct regular inspections to maintain high standards of cleanliness and hygiene. Analyze customer feedback and implement change...

We are looking for a highly skilled and experienced Front Office Executive to join our team at The Manohar in Hyderabad. The ideal candidate will have 2 to 5 years of experience in the hospitality industry, with excellent communication skills and the ability to provide top-notch customer service. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Coordinate with other departments to ensure seamless execution of events and services. Maintain accurate records and reports, including guest feedback and complaints. Develop a...

We are looking for a highly skilled and experienced Demi Chef de Partie-Asian to join our team at Marriott International. The ideal candidate will have a strong background in hospitality and culinary arts, with excellent cooking skills and attention to detail. Roles and Responsibility Assist the head chef in planning and preparing high-quality dishes for guests. Maintain a clean and organized kitchen environment, adhering to health and safety standards. Collaborate with other chefs to ensure seamless service delivery. Develop and implement new recipes and menu ideas to enhance the dining experience. Manage inventory of ingredients and supplies, minimizing waste and optimizing costs. Ensure a...

We are looking for a highly skilled and experienced Duty Manager to join our team at Marriott International. The ideal candidate will have a strong background in hospitality and excellent leadership skills. Roles and Responsibility Manage daily operations of the hotel, ensuring seamless service delivery to guests. Supervise and coordinate staff activities to achieve high levels of customer satisfaction. Develop and implement strategies to improve guest experience and increase revenue. Collaborate with other departments to ensure efficient communication and effective issue resolution. Analyze customer feedback and implement changes to enhance guest satisfaction. Maintain high standards of qua...

As a Food & Beverage Manager at Accor, you will strategically lead the team to take guest satisfaction to the next level. Your role will involve leading, mentoring, and training the Food & Beverage Operations team, ensuring the maintenance of relevant brand standards, strategizing on new products and service offerings, and creating unforgettable experiences for guests. **Key Responsibilities:** - Lead, mentor and train the Food & Beverage Operations team - Ensure Food & Beverage relevant brand standards are maintained - Strategize on new products and service offerings - Create unforgettable experiences for our guests **Qualifications Required:** - Service focused personality is essential and...

As an Assistant Manager at Sula Vineyards, your role is crucial in ensuring impeccable service and maintaining a pristine environment for guests. You will play a key role in managing housekeeping operations, supervising staff, and upholding high standards of cleanliness and organization. If you have a passion for hospitality and a proven track record in management, this opportunity at Sula Vineyards is tailored for you. **Key Responsibilities:** - Manage Housekeeping Operations: Oversee day-to-day operations to ensure cleanliness and organization. - Supervise Staff: Lead and guide housekeeping team to maintain high performance standards. - Guest Satisfaction: Ensure guests" rooms and public ...

We are looking for a skilled Executive Housekeeper to join our team at The Ambassador Hotel in Mumbai. The ideal candidate will have a strong background in hospitality and housekeeping, with excellent leadership and communication skills. Roles and Responsibility Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and checklists to maintain consistency across all rooms and public areas. Conduct regular inspections to identify and address any issues or concerns related to housekeeping. Collaborate with other departments, such as front office and maintenance, to ensure ...

Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties Ensure your team are properly trained on systems, security, service and quality standards Guest Experience Ensure your front office team delivers a great service, professional attention and personal recognition Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropr...

We are seeking a highly organized and customer-focused Reservation Executive to join our team in Chennai, India. As a Reservation Executive, you will play a crucial role in managing room reservations, maximizing revenue, and ensuring exceptional guest satisfaction. Plan and coordinate room reservations to optimize occupancy and revenue Implement effective selling techniques and strategies to maximize room sales Prepare accurate forecasts, reports, and statistics on a timely basis Respond promptly to customer inquiries and resolve issues efficiently Maintain and update the corporate database with guest information and booking details Collaborate with other departments to ensure smooth operati...