1791 Guest Satisfaction Jobs - Page 22

We are looking for a highly skilled and experienced Front Office Executive to join our team at The Manohar in Hyderabad. The ideal candidate will have 2 to 5 years of experience in the hospitality industry, with excellent communication skills and the ability to provide top-notch customer service. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guests' needs. Coordinate with other departments to ensure seamless execution of events and services. Maintain accurate records and reports, including guest feedback and complaints. Develop a...

We are looking for a highly skilled and experienced Demi Chef de Partie-Asian to join our team at Marriott International. The ideal candidate will have a strong background in hospitality and culinary arts, with excellent cooking skills and attention to detail. Roles and Responsibility Assist the head chef in planning and preparing high-quality dishes for guests. Maintain a clean and organized kitchen environment, adhering to health and safety standards. Collaborate with other chefs to ensure seamless service delivery. Develop and implement new recipes and menu ideas to enhance the dining experience. Manage inventory of ingredients and supplies, minimizing waste and optimizing costs. Ensure a...

We are looking for a highly skilled and experienced Duty Manager to join our team at Marriott International. The ideal candidate will have a strong background in hospitality and excellent leadership skills. Roles and Responsibility Manage daily operations of the hotel, ensuring seamless service delivery to guests. Supervise and coordinate staff activities to achieve high levels of customer satisfaction. Develop and implement strategies to improve guest experience and increase revenue. Collaborate with other departments to ensure efficient communication and effective issue resolution. Analyze customer feedback and implement changes to enhance guest satisfaction. Maintain high standards of qua...

As a Food & Beverage Manager at Accor, you will strategically lead the team to take guest satisfaction to the next level. Your role will involve leading, mentoring, and training the Food & Beverage Operations team, ensuring the maintenance of relevant brand standards, strategizing on new products and service offerings, and creating unforgettable experiences for guests. **Key Responsibilities:** - Lead, mentor and train the Food & Beverage Operations team - Ensure Food & Beverage relevant brand standards are maintained - Strategize on new products and service offerings - Create unforgettable experiences for our guests **Qualifications Required:** - Service focused personality is essential and...

As an Assistant Manager at Sula Vineyards, your role is crucial in ensuring impeccable service and maintaining a pristine environment for guests. You will play a key role in managing housekeeping operations, supervising staff, and upholding high standards of cleanliness and organization. If you have a passion for hospitality and a proven track record in management, this opportunity at Sula Vineyards is tailored for you. **Key Responsibilities:** - Manage Housekeeping Operations: Oversee day-to-day operations to ensure cleanliness and organization. - Supervise Staff: Lead and guide housekeeping team to maintain high performance standards. - Guest Satisfaction: Ensure guests" rooms and public ...

We are looking for a skilled Executive Housekeeper to join our team at The Ambassador Hotel in Mumbai. The ideal candidate will have a strong background in hospitality and housekeeping, with excellent leadership and communication skills. Roles and Responsibility Supervise and coordinate the daily activities of the housekeeping team to ensure high standards of cleanliness and maintenance. Develop and implement effective cleaning schedules and checklists to maintain consistency across all rooms and public areas. Conduct regular inspections to identify and address any issues or concerns related to housekeeping. Collaborate with other departments, such as front office and maintenance, to ensure ...

Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties Ensure your team are properly trained on systems, security, service and quality standards Guest Experience Ensure your front office team delivers a great service, professional attention and personal recognition Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropr...

We are seeking a highly organized and customer-focused Reservation Executive to join our team in Chennai, India. As a Reservation Executive, you will play a crucial role in managing room reservations, maximizing revenue, and ensuring exceptional guest satisfaction. Plan and coordinate room reservations to optimize occupancy and revenue Implement effective selling techniques and strategies to maximize room sales Prepare accurate forecasts, reports, and statistics on a timely basis Respond promptly to customer inquiries and resolve issues efficiently Maintain and update the corporate database with guest information and booking details Collaborate with other departments to ensure smooth operati...

We are seeking a dedicated and customer-focused Duty Manager to join our team in Lucknow, India. As a Duty Manager, you will play a crucial role in ensuring smooth daily operations, maintaining high standards of service, and creating exceptional guest experiences. Oversee daily hotel operations, ensuring all departments work cohesively to meet guest expectations Manage and motivate front-line staff, providing guidance and support as needed Handle guest inquiries, complaints, and special requests promptly and professionally Coordinate with various departments to resolve operational issues and improve service delivery Conduct regular property inspections to maintain cleanliness and safety stan...

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administ...

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years exp...

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work exper...

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations Projects supply needs for the department, (eg, china, glass, silver, buffet presentations,...

JOB SUMMARY Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited u...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administ...

Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Works with Human Resources on manpower planning and management needs Effective control over valet parking to ensure minimal costs. Minimize payroll costing by effective staff control and hiring processes. Responsible for budgeting for the department. Effective utilization of outsourcing to ensure payroll costs is minimized. Compile and distribute security reports to relevant departments. Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. Perform leadership training for all senior security ...

1. Team Management: Lead, motivate, and supervise housekeeping staff to ensure high-quality service. 2. Cleanliness Standards: Maintain high standards of cleanliness, hygiene, and guest satisfaction. 3. Inventory Management: Manage linen, cleaning supplies, and equipment inventories. 4. Quality Control: Conduct regular inspections to ensure rooms and public areas meet hotel standards. 5. Training and Development: Develop and implement training programs to enhance staff knowledge and skills. 6. Budgeting: Assist with budgeting and cost control for housekeeping department. 7. Collaboration: Work with other departments to ensure seamless service and maintain hotel standards. Requirements: 1. Ed...

1. Leadership: Lead, motivate, and develop a high-performing front office team. 2. Guest Service: Ensure exceptional guest service, respond to guest complaints, and resolve issues promptly. 3. Front Office Operations: Oversee front desk operations, including check-in, check-out, and room assignments. 4. Guest Relations: Build and maintain strong relationships with guests, ensuring repeat business and positive word-of-mouth. 5. Revenue Management: Collaborate with the revenue team to optimize room rates and occupancy. 6. Quality Control: Monitor and maintain high standards of service quality, cleanliness, and guest satisfaction. 7. Training and Development: Develop and implement training prog...

Maintain on-going training and development of employees, conduct employee performance reviews and disciplinary action Ensure appropriate staff scheduling and monitor staffing levels in conjunction with determined budgets and forecasting Create and design menus, while keeping the overall restaurant concept Liaise with food stores to ensure the proper rotation of foods Seek opportunities to increase food revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction Responsible for kitchen operations in absence of Executive Chef and Executive Sous Chef Oversee the safety and sanitation of the kitchen, while ensuring all kitchen equipment is ma...

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations Projects supply needs for the department, (eg, china, glass, silver, buffet presentations,...

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work...

We are seeking a dedicated and skilled Commis II (Continental) to join our culinary team in Gandhinagar, India. As a Commis II, you will play a crucial role in supporting our kitchen operations and delivering exceptional Continental cuisine to our guests. Assist the Production team in preparing high-quality Continental dishes Execute tasks assigned by the Executive Chef or Chef de Partie in various kitchen sections Adhere to HACCP procedures and maintain accurate, up-to-date records Contribute to exceeding guest expectations through the quality and service of food products Collaborate with kitchen staff to ensure smooth and efficient operations Maintain a clean and organized work environment...

To assist Executive Housekeeper in managing and directing all Housekeeping activities in the Novotel Ahmedabad to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities. To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action. Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.