1791 Guest Satisfaction Jobs - Page 19

You are an experienced technical professional in the food and beverage service, working at Four Seasons Hotel Mumbai. Your role involves various responsibilities and tasks to ensure the highest standard of service and guest satisfaction. At Four Seasons, you are part of a team that values personal growth, excellence, and genuine hospitality. You play a key role in creating unforgettable experiences for guests through your dedication to luxury and exceptional service. - Execute all tasks assigned by your supervisor with precision and attention to detail - Maintain a high standard of hygiene and orderliness in the work area - Take orders, serve food and beverages, and provide recommendations t...

Job description Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reserva...

As an experienced and dedicated Room Attendant at Black Onyx International, your role will involve maintaining high standards of cleanliness and guest satisfaction in leading hospitality teams abroad. Your responsibilities will include: - Clean and tidy guest rooms, bathrooms, and assigned hotel areas to standard. - Replace bed linens, towels, and other amenities as required. - Replenish room supplies and ensure all equipment is functioning properly. - Report maintenance issues and lost & found items to supervisors. - Ensure hygiene, health, and safety protocols are followed at all times. - Provide professional, courteous, and efficient service to guests. To qualify for this position, you sh...

Additional Information Job Number 25162768 Job Category Food and Beverage & Culinary Location JW Marriott Bengaluru Prestige Golfshire Resort & Spa, Nandi Hills Road, Karahalli Post, Bengaluru, Karnataka, India, 562164VIEW ON MAP Schedule Full Time Located Remotely N Position Type Management Job Summary Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and...

As a Restaurant Manager, you will be responsible for overseeing the efficient operation of the dining area to ensure a positive dining experience for guests. Your key responsibilities will include: - Customer Service: Greeting guests, managing reservations and seating, taking orders, and ensuring a positive dining experience. - Staff Supervision: Training, supervising, and guiding front-of-house staff, including servers, hosts/hostesses, and bartenders. - Operations: Overseeing the smooth functioning of the dining area, including table setup, ensuring adequate supplies, and coordinating with the kitchen. - Guest Satisfaction: Addressing guest concerns and resolving issues promptly and effect...

Maintain complete knowledge of: Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code Restaurant reservation procedures Daily house count, arrivals, departures, VIP s Scheduled in-house group activities, locations and times All department policies / service procedures Answer telephone within 3 rings, using correct salutations and telephone etiquette. Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. Communicate reservation or cancellation changes to management as they arise throughout the shift. Monitor the preparation of own assignments, ensuring compliance t...

Were seeking an enthusiastic and skilled professional to craft exceptional beverages and create memorable experiences for our diverse clientele in one of the citys most vibrant nightlife destinations. Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including classic cocktails, innovative signature drinks, and local favorites Provide friendly, attentive, and professional customer service to ensure guest satisfaction Maintain an up-to-date knowledge of drink recipes, bar products, and current trends in mixology Ensure the bar area is clean, organized, and well-stocked at all times Manage inventory, place orders, and maintain accurate records of sales and stock levels C...

We are seeking a skilled and versatile Multi Technician to join our team. As a Multi Technician, you will play a crucial role in maintaining and enhancing our propertys facilities and equipment, ensuring a safe and functional environment for our guests. Perform diverse duties including installation, troubleshooting, repair, and maintenance of property facilities and equipment Conduct regular inspections and preventative maintenance on all property systems and infrastructure Identify and address safety issues promptly, taking immediate corrective action when necessary Maintain and repair electrical systems, ensuring compliance with safety standards and load limits Test and maintain various eq...

Senior Chef Tandoor | Curry | Multi-Outlet (Luxury Hotels & Resorts) Own the kitchen. Elevate the brand. Fine dining • Banquets • All-day dining • Fusion focus Role & responsibilities : Lead sections: Tandoor (charcoal/gas, marinades, breads) + Curry (gravies, biryani, reductions) Menu & plating : seasonal, fusion, photo-worthy presentation HACCP : food safety, temps, allergens, audit-ready logs Cost & quality : yield, portion control, waste , supplier mgmt, menu engineering People : roster, train, coach; run pass with calm, speed & precision You bring: Luxury hospitality pedigree 5-star hotel/resort or hatted venue 2+ yrs Chef de Cuisine/Senior Sous leading high-volume, multi-outlet ops Dee...

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work exper...

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and we'll maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no wor...

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that empha...

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WOR...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities an...

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work exper...

We are looking for a highly skilled and experienced Guest Service Associate to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guest requests. Maintain high levels of product knowledge to effectively promote and sell products. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Ensure compliance with...

We are looking for a highly skilled and experienced Guest Service Associate to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guest requests. Maintain high levels of product knowledge to effectively promote and sell products. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Ensure compliance with...

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Coordinate with other departments to ensure seamless service delivery. Maintain high standards of customer service by responding promptly to guest requests and concerns. Collaborate with colleagues to achieve sales targets and improve overall guest satisfaction. Ensure compliance with company policies and procedures. Develop and ...

We are looking for a highly skilled and experienced Guest Relations Executive to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, ensuring a smooth check-in/check-out process for guests. Handle guest complaints and resolve issues professionally and courteously. Coordinate with other departments to ensure seamless guest experiences. Develop and implement effective strategies to enhance guest satisfaction. Maintain accurate records of guest interactions and transactions. Collaborate with the hospitality team to achieve high customer service standards. Jo...

We are looking for a highly skilled and experienced Guest Relation Associate to join our team in the front office. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests. Roles and Responsibility Manage front office operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by responding promptly to guest requests and concerns. Maintain accurate records of guest interactions and transactions. Collaborate with other departments to ensure seamless guest experiences. Develop and implement effective strategies to enhance guest satisfaction. Ensure compliance with company pol...

Provide excellent customer service to guests. Handle guest inquiries and complaints. Coordinate with internal teams to ensure guest satisfaction. Monitor and report on guest feedback and issues. Maintain detailed guest records and reports. Assist with event planning and coordination. Ensure compliance with company policies and procedures.

Provide excellent customer service to guests. Handle guest inquiries and complaints. Coordinate with internal teams to ensure guest satisfaction. Monitor and report on guest feedback and issues. Maintain detailed guest records and reports. Assist with event planning and coordination. Ensure compliance with company policies and procedures.

Guest Service Associate - F&B (Preferably Female) We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests. As a Guest Service Associate, you will play a key role in ensuring that our guests have an unforgettable experience with us. Roles and Responsibility Provide exceptional customer service to guests, responding to their needs and resolving issues professionally. Manage front desk operations, including handling guest complaints and feedback. Coordinate with other departments to ensure seamless service delive...

We are looking for a highly skilled and experienced Concierge Manager to join our team. The ideal candidate will have a strong background in hospitality and excellent customer service skills. Roles and Responsibility Manage the concierge desk, ensuring seamless operations and high-quality service delivery. Supervise and train concierge staff to maintain exceptional standards of customer service. Coordinate with other departments to ensure efficient guest experiences. Handle guest complaints and resolve issues professionally and courteously. Maintain accurate records and reports related to concierge activities. Implement new ideas and initiatives to enhance guest satisfaction and loyalty. Job...