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Guest Service Associate – F&B Service

Guest Service Associate – F&B Service

Naukri Hospitality Jobs

0 - 2 years

|

2 - 3 Lacs

Posted:8 hours ago| Platform:

Apply

Skills Required

guest satisfaction customer service beverage hospitality inventory management front desk guest service guest handling sales telephone handling guest relations bartending front office hotel management resort restaurant management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Hospitality industry. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues professionally.
Coordinate with other departments to ensure seamless service delivery.
Maintain high standards of customer service by responding promptly to guest requests and concerns.
Collaborate with colleagues to achieve sales targets and improve overall guest satisfaction.
Ensure compliance with company policies and procedures.
Develop and implement effective strategies to enhance guest experience.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with diverse groups.
Strong problem-solving skills are necessary to handle complex issues efficiently.
Ability to work well under pressure and manage multiple tasks simultaneously.
Knowledge of hospitality industry trends and best practices is essential.
Familiarity with point-of-sale systems and inventory management software is preferred.
A strong commitment to delivering exceptional customer service and exceeding guest expectations is crucial.

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