689 Guest Satisfaction Jobs - Page 27

Do you crave the taste of successCan you handle the heat in the kitchen and keep your team cool at the same timeThen why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests, As Pastry Chef, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Pastry Chef: Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution Delivers on plans and objectives where kitchen initiatives & hotel targets are achieved Supervises the kitchen team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Takes ownership to review and scrutinize the performance of the food offering, providing recommendations that will drive financial performance Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Pastry Chef: Experience in kitchen Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world At Radisson Hotel Group we believe that people are our number one asset As one of the worlds largest hotel companies, we are always looking for great people to join our team If this sounds like an ambition you share, then start with us, To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers radissonhotels , Skills Fast-Paced Experience confectionery Bkery

Do you have an appetite for all things Food & BeverageAre you as keen as mustard where service is concerned, whilst ensuring back of house is in order whether it be a plate full of numbers, setting a rota or laying the table for a successful team Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guestsneeds by being in the right place at the right time and delivering a hospitality experience that goes above and beyond creating memorable moments for our guests, As Assistant Manager Bar, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Assistant Manager Bar: Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved Manages the food & beverage team fostering a culture of growth, development and performance within the department Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Delivers effective programmes that advance service standards, profitability and cost control Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Assistant Manager Bar : Proven experience in food & beverage service with excellent problem-solving capabilities Excellent managerial skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experienced in using IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world At Radisson Hotel Group we believe that people are our number one asset As one of the worlds largest hotel companies, we are always looking for great people to join our team If this sounds like an ambition you share, then start with us, To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers radissonhotels , Skills Knowledge of Wine Advanced Knowledge of Cash Registers/ Money Handling Fast-Paced Experience Advanced Beers/Spirits Knowledge

People Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues Train colleagues to make sure they deliver with compliance and to the standards we expect Recommend or initiate any HR elated actions where needed Guest Experience Make sure all food and beverage equipment is in operational condition and regularly cleaned Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction Responsible Business Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment Other ad-hoc duties - unexpected moments when we have to pull together to get a task done Financial Help prepare the hotel s annual budget and the setting of departmental goals Monitor budget and control expenses with a focus on food, beverage and labour costs Working with the catering office, identify additional sales opportunities to enhance revenue Drive promotions that deliver great dining experiences for guests at a good value Make sure credit and financial transactions are handled in a secure manner Accountabilities This is the top food and beverage job in the hotel. Supervising a large number of team members in one or two food and beverage outlets, kitchens, and may include banquet facilities that cater to 500 people or less. May oversee one or more subordinate managers or supervisors. What we need from you Some college and/or advanced training in food and beverage management 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience Bachelor s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred Must speak local language Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law People Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues Train colleagues to make sure they deliver with compliance and to the standards we expect Recommend or initiate any HR elated actions where needed Guest Experience Make sure all food and beverage equipment is in operational condition and regularly cleaned Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction Responsible Business Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment Other ad-hoc duties - unexpected moments when we have to pull together to get a task done Financial Help prepare the hotel s annual budget and the setting of departmental goals Monitor budget and control expenses with a focus on food, beverage and labour costs Working with the catering office, identify additional sales opportunities to enhance revenue Drive promotions that deliver great dining experiences for guests at a good value Make sure credit and financial transactions are handled in a secure manner Accountabilities This is the top food and beverage job in the hotel. Supervising a large number of team members in one or two food and beverage outlets, kitchens, and may include banquet facilities that cater to 500 people or less. May oversee one or more subordinate managers or supervisors. What we need from you Some college and/or advanced training in food and beverage management 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience Bachelor s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred Must speak local language Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law

Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People Develop programmes and initiatives to increase team engagement that are aligned with the hotel s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests - ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property s market leadership position. Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. Key Skills & Experiences Bachelor s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred. Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People Develop programmes and initiatives to increase team engagement that are aligned with the hotel s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests - ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property s market leadership position. Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. Key Skills & Experiences Bachelor s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred.

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brands service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance. .

Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Manages luxury condominium facilities, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Monitors the development and implementation of departmental strategies and verifies implementation of the brand service strategy and brand initiatives. Verifies the rooms operations meet the brand s target customer needs, verifies employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Identifies and corrects building and service defects while providing increase in value. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment. Implements training programs related to property management reinforcing constant quality service. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Property Operations Works with Rooms management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if Operations Team is meeting service needs and provides feedback to operations team. Participates in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine Rooms operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Manages luxury condominium facilities, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Verifies the rooms operations meet the brand s target customer needs, verifies employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Identifies and corrects building and service defects while providing increase in value. Implements high standards for all aspects of life safety, loss prevention, unit owner identity and privacy protection. Leading Operations Teams Verifies employees are treated fairly and equitably. Celebrates successes and publicly recognizes the contributions of team members. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Develops and executes the necessary decisions to keep property moving forward toward achievement of goals. Implements training programs related to property management reinforcing constant quality service. Managing Relationships with Property Stakeholders Attends owners meetings and provides meaning or context to the rooms operational and financial results. Establishes relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. Managing Profitability Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Works with direct reports to determine areas of concern and establish ways to improve the departments financial performance. Leads cost containment efforts within Rooms operations including organizational restructuring when necessary. Focuses on maintaining profit margins without compromising guest or employee satisfaction. Identifies key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment. Managing the Guest Experience Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Champions the brand s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. Verifies core elements of the service strategy are in place to produce the desired results. Establishes and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team. Interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. .

Functions as the leader of the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Develops, implements and sustains aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Monitors all day to day activities of direct reports. Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., , Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Managing and Conducting Human Resource Activities Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. .

Assists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to ensure understanding. Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. Schedule employees to business demands and for tracks employee time and attendance. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. Observes service behaviors of employees and provides feedback to individuals. Ensures employee recognition is taking place on all shifts. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Review employee satsifaction results. Participates in interviewing and hiring of team members with the appropriate skills. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

-Describe room accommodations and benefits. -Inform guests of rules and regulations regarding qualifying rates, property/Guest/Email/OTA reservation requests, changes, and cancellations received by phone, email or chat. -Input data in reservation.

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained Completes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner Inspects guestrooms on a daily basis Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments Inventories stock to verify adequate supplies Supports and supervises an effective inspection program for all guestrooms and public space Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals Verifies all employees have proper supplies, equipment and uniforms Communicates areas that need attention to staff and follows up to verify understanding Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them Schedules employees to business demands and for tracks employee time and attendance Verifies employees understand expectations and parameters Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met Observes service behaviors of employees and provides feedback to individuals Verifies employee recognition is taking place on all shifts Participates in an on-going employee recognition program Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns Participates in employee progressive discipline procedures Celebrates successes and publicly recognizes the contributions of team members Ensuring Exceptional Customer Service Sets a positive example for guest relations Understands the brands service culture Participates in the development and implementation of corrective action plans to improve guest satisfaction Empowers employees to provide excellent customer service Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Responds to and handles guest problems and complaints Strives to improve service performance At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Role: Sous Chef Location : OMR Chennai Site : Reputed Hospital Total Exp : 6 to 11 Years Gross : 55000 Job description Culinary Leadership: Assist the Executive Chef in overseeing the kitchen operations and providing culinary leadership to the kitchen staff. This involves ensuring the quality and consistency of food preparation, implementing menu enhancements, and maintaining high standards of food presentation. Menu Development: Collaborate with the Executive Chef in developing and updating menus that align with the concept, seasonality, and customer preferences. This includes creating new dishes, adapting recipes, and incorporating innovative culinary trends. Kitchen Management: Assist in managing the day-to-day operations of the kitchen, including staffing, scheduling, and food inventory management. Coordinate with other departments such as purchasing, stewarding, and front-of-house to ensure efficient and smooth operations. Training and Development: Train and mentor kitchen staff, including chefs, cooks, and apprentices, in culinary techniques, food safety practices, and kitchen procedures. Foster a culture of continuous learning and development within the kitchen team. Food Quality and Safety: Ensure compliance with food safety and sanitation standards. Monitor and maintain high standards of food quality, taste, and presentation. Conduct regular kitchen inspections and implement corrective actions as needed. Cost Control: Assist in controlling food costs and optimizing kitchen operations. This includes monitoring portion control, minimizing waste, managing inventory levels, and identifying opportunities for cost savings without compromising quality. Collaboration and Communication: Collaborate with other departments and communicate effectively with front-of-house staff to ensure smooth coordination and efficient service. Attend meetings, participate in menu planning sessions, and provide input on operational decisions. Health and Safety Compliance: Ensure compliance with health and safety regulations and maintain a safe working environment. Implement and enforce proper kitchen procedures, equipment maintenance, and emergency preparedness protocols. Culinary Creativity and Innovation: Contribute to the development of new culinary concepts, menu items, and special promotions. Stay updated with culinary trends, techniques, and ingredients to bring creativity and innovation to the culinary offerings. Guest Satisfaction: Work closely with the front-of-house team to address guest feedback and ensure exceptional dining experiences. Respond to special requests, dietary restrictions, and guest inquiries related to the menu. If Interested Please share me your resume to chandramouli.r@sodexo.com

Ambitious, thirsty for results and love interacting with people Excited by the energetic and customer centric role of Sales Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! As Sales Coordinator, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Sales Coordinator: -Supports the smooth running of the sales department, where all aspects of the hotel s pro-active sales initiatives are delivered and total revenue maximised -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships whilst promoting the company culture and values. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Sales Coordinator: -Experience in sales beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills

Are you our missing ingredient Is cooking the spice of your life Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Chef de Partie, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Chef De Partie- Conti & Chinese Cuisine: -Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships whilst promoting the company culture and values. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Chef De Partie- Conti & Chinese Cuisine : -Experience in kitchen beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills

locationsBangalore,India time typeFull time posted onPosted 4 Days Ago job requisition idR0000390019 About us: Target is an iconic brand, a Fortune 50 company and one of Americas leading retailers. Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $70 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality and style to elevate Target as the premier retailer in a competitive global marketplace. Through intelligent and progressive business strategies that make the most of Targets resources and partnerships worldwide, merchandising works across product categories to create a localized shopping experience online and in our 1800 stores. Are you a creative problem solver who loves to see your work translate into real results? Can you collaborate effectively, execute a plan efficiently and positively influence how Target chooses and presents the right product in the right place at the right price? If so, you will have success on one of our dynamic teams. A role with Space & Presentation means youre on a mission to create better store space and experiences for our guest while maximizing sales. We are responsible for ensuring the right item is on the right shelf in the right store. On the Space side, we do this by using analytics to determine the appropriate footage for each assortment for every store (adjacency). Each store's assortment is assigned to a planogram (POG) which is developed in Presentation to ensure the localized assortment meets presentation objectives and is associated to the correct location in a store. We believe that making increasingly better space allocation and presentation decisions will increase sales, improve guest satisfaction and reduce out-of-stocks. Here, youll partner with and manage cross-functional project teams in Merchandising, Store Design, Marketing, Store Operations and Non-Retail Procurement from strategy to execution to achieve an inspiring and convenient in-store guest experience. As a Lead Specialist in Space & Presentation, you will: Maintain flawless execution with 100% accuracy and timeliness, gain expertise of the assigned division and demonstrate end to end business and strategy context Manage, lead and implement multiple projects in a division byevaluating the business strategy and defining the project scope, estimating the effort and define key milestones, executing complex tasks within the project, monitoring overall execution and quality of the deliverables, and proactively communicating with stakeholders about project plan, progress and closure. Solve defined problems of low/medium complexity and assist high complexity projects Create and maintain knowledge documentations of the assigned business Conduct regular analysis to recap and provide inputs to the future strategy Provides guidance and training to others in the department or immediate team Identify opportunities to streamline the process through automation or lean methodology Follow operational hygiene (e.g., project management practices, quality assurance, time tracker) Core responsibilities are described within this job description. Job duties may change at any time due to business needs . About you Four-year degree in Business, Commerce, Fashion, Professional, Civil/Architecture or related field 2+ years of experience in a related field Advanced proficiency in Microsoft Excel, Word, PowerPoint (or similar) applications required Working knowledge of Lean Six Sigma and problem solving skills Excellent communicator with the ability to present to large groups of people Strong organizational skills with the ability to manage cross-functional projects

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVITIES Managing Engineering Operations and Budgets Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Ensures regulatory compliance to facility regulations and safety standards. Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations. Develops specifications and requirements for service contracts and administers such contracts to support building needs. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan. Develops project plans in accordance with renovation or new construction needs. Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. Conducts guest room and common area inspection to ensure guest satisfaction. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and orders or purchasing new equipment, supplies, and furnishings. Manages parts and equipment inventory. Maintaining Property Standards Ensures building and equipment licenses and certifications are current. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems). Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction. Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer. OR 4-year bachelors degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Assists with establishing guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets Assists with the development of the Training budget as required. Assists with managing budget in alignment with Human Resources and property financial goals. Assists with managing department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Monitors all day to day activities of direct reports. Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Managing and Conducting Human Resource Activities Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Utilizes all available on the job training tools for employees. .

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVITIES Managing Engineering Operations and Budgets Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Ensures regulatory compliance to facility regulations and safety standards. Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations. Develops specifications and requirements for service contracts and administers such contracts to support building needs. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan. Develops project plans in accordance with renovation or new construction needs. Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. Conducts guest room and common area inspection to ensure guest satisfaction. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and orders or purchasing new equipment, supplies, and furnishings. Manages parts and equipment inventory. Maintaining Property Standards Ensures building and equipment licenses and certifications are current. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems). Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction. Strives to improve service performance. .

Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area. Skills and Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. Reviews financial reports and statements to determine how Food and Beverage is performing against budget. Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Strives to improve service performance. Developing and Maintaining Budgets Develops and manages Food and Beverage budget. Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. Focuses on maintaining profit margins without compromising guest or employee satisfaction. Leading Food and Beverage/Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Serves as a role model to demonstrate appropriate behaviors. Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team. Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Empowers employees to provide excellent guest service. Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. Brings issues to the attention of Human Resources as necessary. Ensures employees are treated fairly and equitably. Coaches team by providing specific feedback to improve performance. Additional Responsibilities Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. Order and purchase equipment and supplies. .

"Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Qualifications Hotel Management Degree/ Diploma and 1 year experience . fresher also Can apply

"Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Provide high level of service standards. Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services Qualifications Your experience and skills include: Warm and caring personality; previous housekeeping experience is an asset Ability to anticipate and focus attention on guest needs, being professional and welcoming Excellent organizational skills and time management

Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area Skills and Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans Aligning individual and team actions with strategies and plans to drive business results Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors Reviews financial reports and statements to determine how Food and Beverage is performing against budget Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance Establishes challenging, realistic and obtainable goals to guide operation and performance Strives to improve service performance Developing and Maintaining Budgets Develops and manages Food and Beverage budget Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees Focuses on maintaining profit margins without compromising guest or employee satisfaction Leading Food and Beverage/Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and builds mutual trust, respect, and cooperation among team members Achieves and exceeds goals including performance goals, budget goals, team goals, etc Serves as a role model to demonstrate appropriate behaviors Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change Ensures that regular, on-going communication occurs in all areas of food and beverage (e g , pre-meal briefings, staff meetings, culinary team) Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team Ensures direct reports do the same for their team Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken Reviews comment cards, guest satisfaction results and other data to identify areas of improvement Empowers employees to provide excellent guest service Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e g , restaurant supplies, uniforms, etc ) Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns Brings issues to the attention of Human Resources as necessary Ensures employees are treated fairly and equitably Coaches team by providing specific feedback to improve performance Additional Responsibilities Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Order and purchase equipment and supplies At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area Skills and Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans Aligning individual and team actions with strategies and plans to drive business results Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors Reviews financial reports and statements to determine how Food and Beverage is performing against budget Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance Establishes challenging, realistic and obtainable goals to guide operation and performance Strives to improve service performance Developing and Maintaining Budgets Develops and manages Food and Beverage budget Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees Focuses on maintaining profit margins without compromising guest or employee satisfaction Leading Food and Beverage/Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and builds mutual trust, respect, and cooperation among team members Achieves and exceeds goals including performance goals, budget goals, team goals, etc Serves as a role model to demonstrate appropriate behaviors Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change Ensures that regular, on-going communication occurs in all areas of food and beverage (e g , pre-meal briefings, staff meetings, culinary team) Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team Ensures direct reports do the same for their team Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken Reviews comment cards, guest satisfaction results and other data to identify areas of improvement Empowers employees to provide excellent guest service Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e g , restaurant supplies, uniforms, etc ) Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns Brings issues to the attention of Human Resources as necessary Ensures employees are treated fairly and equitably Coaches team by providing specific feedback to improve performance Additional Responsibilities Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned Order and purchase equipment and supplies At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Areyou passionate and driven enough to fill our house We ve got first class rooms your challenge is to fill them. Then why not come and join us at the RadissonHotel Group to Make Every Moment Matter! where our guests can relax and enjoythe experience! OurReservations Team are natural organizers, sales driven with finicky attentionto detail and totally tuning into guests needs. They are first class and striveto deliver a hospitality experience that is beyond expectation - creatingmemorable moments for our guests. As Reservations Executive , you will join a team that ispassionate about delivering exceptional service where we believe that anythingis possible, whilst having fun in all that we do! Interestedthen why not say Yes I Can! as we are looking for passionate people just likeyou! KeyResponsibilities of the Reservations Executive Supports the smoothrunning of the reservationsdepartment, where all aspects of the guest journey and experience are deliveredto the highest level Works as part of ateam that maximizes guest satisfaction and comfort, delivering a positive and timelyresponse to guest enquiries and problem resolution Takes responsibilityfor the duties and tasks assigned to the role, ensuring that all work is carriedout in a timely and professional manner Delivers ondepartmental plans and objectives, where hotel initiatives & targets areachieved Collaborates withtheir immediate report, ensuring that costs and inventory are controlled, thatproductivity and performance levels are attained Builds and maintainseffective working relationships whilst promoting the company culture andvalues. Ensures adherence andcompliance to all legislation where due diligence requirements and bestpractice activities are planned, delivered and documented for internal andexternal audit, performing follow-up as required Requirements of the Reservations Executive Experience in reservationsbeneficial but not essential Hands-on approachwith a can-do work style Commitment todelivering exceptional guest service with a passion for the hospitalityindustry Ability to findcreative solutions taking ownership for duties and tasks assigned Personal integrity,with the ability to work in an environment that demands excellence Experience of workingwith IT systems on various platforms Strong communicationskills Join us in our mission to makeevery moment matter for our guests and be part of the most inspired hotelcompany in the world. At Radisson Hotel Group we believe that people are ournumber one asset. As one of the world s largest hotel companies, we are alwayslooking for great people to join our team. If this sounds like an ambition youshare, then start with us. To find out more about the Radisson Hotel Group, ourCulture and Beliefs, then why not visit us at careers.radissonhotels.com.

Are you passionate and driven enough to fill our house We ve got first class rooms your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Assistant Manager Reservation, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Assistant Manager Reservation : -Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships whilst promoting the company culture and values. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Assistant Manager Reservation : -Experience in reservations beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills