Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in mumbai
>
Fairmont Hotels &amp; Resorts
>
Reservation Executive

Reservation Executive

Fairmont Hotels &amp; Resorts

1 - 3 years

1 - 5 Lacs

mumbai

Posted:-1 days ago| Platform:

Apply

Skills Required

front desk guest service opera guest satisfaction front office operations customer service guest handling tourism packaging telephone handling guest relations front office hospitality reservation hotel management reception communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dynamic and customer-oriented Reservation Executive to join our team in Mumbai, India. As a Reservation Executive, you will play a crucial role in creating exceptional guest experiences from the very first point of contact. Your friendly demeanor and efficient approach will set the tone for our guests stays and contribute to the overall success of our organization.

Manage incoming reservation requests via phone, email, and online booking platforms
Provide detailed information about room types, rates, availability, and hotel amenities to potential guests
Utilize up-selling techniques to maximize room revenue and enhance guest experiences
Process reservations accurately and efficiently, ensuring all guest preferences and special requests are recorded
Coordinate with other departments to fulfill guest needs and resolve any booking-related issues
Maintain an up-to-date knowledge of hotel promotions, packages, and local events
Generate and distribute daily reservation reports to relevant departments
Assist in managing group bookings and corporate accounts
Ensure compliance with hotel policies and industry standards in all reservation processes
Contribute to the continuous improvement of reservation procedures and guest satisfaction metrics

More Jobs at Fairmont Hotels &amp; Resorts

Duty Manager

Kolkata

2.0 - 4.0 yrs

INR 2 - 7 Lacs

Duty Engineer

Mumbai

1.0 - 3.0 yrs

INR 2 - 6 Lacs

Digital Marketing Executive

Mumbai

1.0 - 3.0 yrs

INR 2 - 7 Lacs

Director of Sales

Jaipur

8.0 - 10.0 yrs

INR 20 - 27 Lacs

Duty Manager

Kochi

2.0 - 4.0 yrs

INR 2 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Fairmont Hotels &amp; Resorts

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Reservation Executive