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34 Job openings at NOVOTEL
Guest Service Associate - F&B Service

Pune, Maharashtra

0 years

Not disclosed

On-site

Full Time

Job Description Operational To provide courteous, professional, efficient and flexible service at all times following ibis standards. To perform all duties and tasks in the assigned place of work To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other department of the hotel as assigned. To be fully conversant with all services and facilities offered by the hotel. To perform opening and closing procedures established for the place of work as assigned. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. To ensure that the place of work and surrounding area is kept clean and organized at all times. To monitor operating supplies and reduce spoilage and wastage. To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Qualifications Prior experience with Luxury Hotel in the same capacity Strong operational technical knowledge Outstanding personality and unmatched levels of energy, enthusiasm and commitment.• Excellent multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility, initiative, sincerity and team work

Commis I

Goa

0 years

INR Not disclosed

On-site

Part Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: Duties include assisting the Production team in food preparation and performing related duties in the Kitchen. Responsible for the work assigned by Executive Sous Chef, Executive Chef or Chef de Partie in any section of the kitchen as per the standards. Ensure to perform miscellaneous job-related duties as assigned. Ensure HACCP procedures are followed and clear records are kept at all times. Exceed guest expectations in quality and service of food products Any matter which may effect the interests of hotel should be brought to the attention of the Management. Operational Management Adhere to all recipes, methods and instructions from the Executive Chef / Executive Sous Chef. Ensure that company and statutory hygiene standards are maintained. Ensure that the preparation and presentation of food complies with the standards. Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times. Ensure to maintain appropriate grooming standards, hygiene and code of conduct. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to to prevent the use of contaminated products in any process of food preparation. To ensure that the assigned Kitchen areas, equipment's and utensils are always kept as per the standards. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Front Office Executive

Goa

0 years

INR Not disclosed

On-site

Part Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Qualifications Previous experience in a similar role within the hospitality industry is preferred. Exceptional customer service skills with a friendly and outgoing personality. Strong communication skills, both verbal and written, with proficiency in English (additional languages are a plus). Excellent organizational and multitasking abilities, with a keen attention to detail. Proficiency in using computer systems and hotel management software. Ability to remain calm and composed under pressure, with a proactive approach to problem-solving. Flexibility to work various shifts, including weekends and holidays.

Guest Service Associate - Housekeeping

Hyderabad, Telangana

1 years

Not disclosed

On-site

Full Time

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres.The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). Come As You Are Work With Purpose Grow, Learn & Enjoy Employee benefit card offering discounted rates in Accor worldwide for you and your family. Career development opportunities with national and international promotion opportunities Job Description Primary Responsibilities Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Operational Management Inspect room linens before placing in rooms and return below standard pieces to the respective person in Housekeeping. Ensure to report to work on time and according to posted schedule. Ensure to daily change soiled linens on beds and remake beds. Strictly follow the lost and found procedures. Ensure floor pantries and corridors & fire exits are as per the standards. Responsible for equipping all rooms with linen, amenities in the guest rooms as per the standards. Qualifications Knowledge and Experience Diploma in Tourism / Hospitality Management Fresher or Minimum 6 months to 1 year of relevant experience Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Competencies Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times Additional Information At Accor Hotels we believe in Talent Development, we collaborate together to reach your Professional goals and would like to play our role in developing your career for your future & organization. At Accor Hotels we celebrate Heartist Days every year , these are the few links to understand the celebrations: https://m.facebook.com/story.php?story_fbid=4497886346977238&id=100002677509795 https://www.facebook.com/novotelhydairport/videos/650412208689594/

Guest Service Associate - Housekeeping

Hyderābād

1 years

INR 3.48 - 4.8252 Lacs P.A.

On-site

Part Time

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres.The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). Come As You Are Work With Purpose Grow, Learn & Enjoy Employee benefit card offering discounted rates in Accor worldwide for you and your family. Career development opportunities with national and international promotion opportunities Job Description Primary Responsibilities Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Operational Management Inspect room linens before placing in rooms and return below standard pieces to the respective person in Housekeeping. Ensure to report to work on time and according to posted schedule. Ensure to daily change soiled linens on beds and remake beds. Strictly follow the lost and found procedures. Ensure floor pantries and corridors & fire exits are as per the standards. Responsible for equipping all rooms with linen, amenities in the guest rooms as per the standards. Qualifications Knowledge and Experience Diploma in Tourism / Hospitality Management Fresher or Minimum 6 months to 1 year of relevant experience Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Competencies Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times Additional Information At Accor Hotels we believe in Talent Development, we collaborate together to reach your Professional goals and would like to play our role in developing your career for your future & organization. At Accor Hotels we celebrate Heartist Days every year , these are the few links to understand the celebrations: https://m.facebook.com/story.php?story_fbid=4497886346977238&id=100002677509795 https://www.facebook.com/novotelhydairport/videos/650412208689594/

Commis

Pune, Maharashtra

0 years

Not disclosed

On-site

Full Time

Job Description To prepare the supplies and equipment needed for the daily operations of the main kitchen in coordination with the Chef de Partie as required Communicate to the Sous Chef and Chef de Partie any updates on the operatin, external or internal customer comments and other relevant information to ensure the smooth operation of the section Ensure HACCP guidelines and municipality regulations are followed at all times. To prepare the supplies and equipment needed for the daily operations of the main kitchen in coordination with the Chef de Partie as required Communicate to the Sous Chef and Chef de Partie any updates on the operatin, external or internal customer comments and other relevant information to ensure the smooth operation of the section Ensure HACCP guidelines and municipality regulations are followed at all times. Qualifications Previous experience as a Commis/Prep chef is highly desirable Excellent interpersonal and communication skills; a team player Able to work in a high-pressure environment Ability to display a real passion for food

Sous Chef

Pune, Maharashtra

0 years

Not disclosed

On-site

Full Time

Company Description Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries. With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play. By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible. Job Description We are seeking a talented and passionate Sous Chef to join our culinary team in Pune, India. As the second-in-command in our kitchen, you will play a crucial role in creating exceptional dining experiences for our guests while supporting the Executive Chef in daily operations. Assist the Executive Chef in menu planning, recipe development, and kitchen management Lead and inspire the kitchen team, providing guidance, training, and mentorship Ensure high standards of food quality, presentation, and customer satisfaction Maintain compliance with food safety regulations and health standards Oversee inventory management, cost control, and budget adherence Collaborate with front-of-house staff to ensure seamless service delivery Participate in menu tastings and special events Step in for the Executive Chef when necessary Contribute innovative ideas to enhance our culinary offerings and kitchen efficiency Foster a positive and collaborative work environment Qualifications Culinary degree or equivalent experience in a professional kitchen setting Proven experience as a Sous Chef or in a similar leadership role Strong knowledge of various cuisines, cooking techniques, and food trends Excellent leadership and team management skills Proficiency in menu planning, recipe development, and cost control In-depth understanding of food safety regulations and health standards Strong communication and interpersonal skills Ability to work effectively under pressure in a fast-paced environment Creative problem-solving skills and attention to detail Passion for culinary arts and commitment to delivering exceptional dining experiences Flexibility to work various shifts, including weekends and holidays

Accounts Assistant

Pune, Maharashtra

0 years

Not disclosed

On-site

Full Time

Company Description Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries. With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play. By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible. Job Description Summary of Responsibilities: Assists in the preparation and processing of daily financial transactions. Assists in the reconciliation of accounts payable and receivable records. Maintains accurate financial records and documentation. Supports the accounting team with month-end and year-end closing procedures. Monitors accounts for discrepancies and reports findings. Assists in tracking and managing financial assets, ensuring proper record-keeping and documentation. Provides clerical and administrative support to the accounting department as needed. Maintains and updates records in financial systems, including Opera, Micros, and other tools. Participates in the management and tracking of hotel assets and inventory. Assist the night auditor with their daily tasks as needed, including the reconciliation of daily transactions. Assist the receiving clerk by receiving items when required, ensuring accurate records of goods received. Release supplier payments when the accounts payable department requires. Perform daily reconciliation of credit card transactions between the POS, PMS, and credit card machines. Prepare monthly commission reports for Booking.com and any other travel agents, ensuring accurate payment records. Assist the accounts receivable office by posting and reconciling daily payments to the Opera system. Generate gift vouchers based on departmental requests, ensuring all necessary supporting documentation is attached. In the absence of the night auditor, prepare the daily revenue report, ensuring all details are accurately recorded. Collect daily audit reports from the relevant departments for processing and review. Separate F&B bills and reconcile them daily to ensure accuracy. Support the general cashier by depositing the daily payments to the bank, ensuring proper documentation is maintained. Assist in handing over financial-related documents to the head office in the absence of the general cashier. Prepare and send invoices to companies as required, ensuring all relevant information is included. Qualifications Previous experience is an asset. Accounting designation or enrolment required. Previous hotel experience preferred. Familiarity with Financial systems, Opera, Micros, POS, Excel. Knowledge in Future log & product.

Accounts Assistant

Pune

0 years

INR Not disclosed

On-site

Part Time

Company Description Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries. With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play. By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible. Job Description Summary of Responsibilities: Assists in the preparation and processing of daily financial transactions. Assists in the reconciliation of accounts payable and receivable records. Maintains accurate financial records and documentation. Supports the accounting team with month-end and year-end closing procedures. Monitors accounts for discrepancies and reports findings. Assists in tracking and managing financial assets, ensuring proper record-keeping and documentation. Provides clerical and administrative support to the accounting department as needed. Maintains and updates records in financial systems, including Opera, Micros, and other tools. Participates in the management and tracking of hotel assets and inventory. Assist the night auditor with their daily tasks as needed, including the reconciliation of daily transactions. Assist the receiving clerk by receiving items when required, ensuring accurate records of goods received. Release supplier payments when the accounts payable department requires. Perform daily reconciliation of credit card transactions between the POS, PMS, and credit card machines. Prepare monthly commission reports for Booking.com and any other travel agents, ensuring accurate payment records. Assist the accounts receivable office by posting and reconciling daily payments to the Opera system. Generate gift vouchers based on departmental requests, ensuring all necessary supporting documentation is attached. In the absence of the night auditor, prepare the daily revenue report, ensuring all details are accurately recorded. Collect daily audit reports from the relevant departments for processing and review. Separate F&B bills and reconcile them daily to ensure accuracy. Support the general cashier by depositing the daily payments to the bank, ensuring proper documentation is maintained. Assist in handing over financial-related documents to the head office in the absence of the general cashier. Prepare and send invoices to companies as required, ensuring all relevant information is included. Qualifications Previous experience is an asset. Accounting designation or enrolment required. Previous hotel experience preferred. Familiarity with Financial systems, Opera, Micros, POS, Excel. Knowledge in Future log & product.

Concierge Associate

Hyderabad, Telangana

1 years

Not disclosed

On-site

Full Time

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). GENERAL INFORMATION Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108 Telephone number: +91 (0) 40 6625 0000 Website: https://all.accor.com/hotel/6687/index.en.shtml Job Description Primary Responsibilities Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases. Perform all other assigned duties, and adhere to Novotel Hyderabad Airport’s standards of performance, appearance, and conduct. Responsible for providing courteous and competent services to the guests. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. People Management Effectively communicate any problem, challenges, complaints / feedback immediately to the Supervisor on duty. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to guest’s queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Operational Management Ensure to possess complete and thorough product knowledge of the hotel, their and the scope of services of the hotel provides. Ensure to handle the luggage in a courteous and efficient manner. Responsible for the timely and efficient delivery of services to the guests ensuring the highest standards of presentation at all times. Responsible and accountable for the correct, prompt and efficient handling and delivery of all guest messages and other items to guest rooms. Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner. Possess knowledge of the Fire and Emergency procedures of the hotel. Responsible and accountable for the loading and unloading of guest luggage from guest cars. Accept and monitor luggage for safekeeping or storage in the office according to established procedures. Qualifications Knowledge and Experience Diploma in Tourism / Hospitality Management Fresher or Minimum 6 months to 1 year of relevant experience Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times

F&B Executive

Hyderabad, Telangana

2 - 3 years

Not disclosed

On-site

Full Time

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). Employee benefit card offering discounted rates in Accor worldwide for you and your family. Career development opportunities with national and international promotion opportunities Job Description Primary Responsibilities Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. People Management Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service. Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions. Financial Management Identify optimal, cost effective use of the resources and educate the team on the same. Assist the Assistant Manager -Food & Beverage to prepare and submit in the required format all information necessary for budgeting timeously and accurately. Operational Management Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the Outlet. Ensure to set up the equipment and prepare mise-en-place in accordance with Service policy. Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions. Ensure on a daily basis that all the amenities are properly arranged prior to service. Ensure to possess working knowledge of wine, cocktail, mixing all beverages and different cuisines. Ensure that daily F&B inventory journal, F&B opening and closing stock are noted and initiate requisitions in accordance to the established par stock. Ensure that Food & Beverage Attendant –Bar maintains cleanliness and mise-en-place level at bar counter, bar cabinets, shelves, floor and service pantry for smooth operation. Qualifications Knowledge and Experience Hotel Management Degree/ Diploma Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Minimum 2-3 years of relevant experience Working knowledge of MS Excel, Word, & PowerPoint Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times

Executive Secretary

Hyderabad, Telangana

2 - 3 years

Not disclosed

On-site

Full Time

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). Employee benefit card offering discounted rates in Accor worldwide for you and your family. Career development opportunities with national and international promotion opportunities Job Description Primary Responsibilities Administrative and coordination Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings Screen/handle telephone calls, appointments, mails and emails and take action accordingly Take minutes at the Executive Committee Meeting Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager Prepare and manage correspondences with internal and external parties for General Manager’s signature Attend to requests from divisional, corporate or owners offices and facilitate it accordingly Attend to residents/patrons’ special requests or complaints that are directed to the General Manager Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc. Maintain systematic up-to-date filing and tracing systems Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office Maintain and update Executive Committee and Department Heads’ leave record Maintain and update ‘Manager-On-Duty’ schedule Maintain confidentiality of sensitive matters/issues Ensure adequate stock of office stationery Maintain a high level of professionalism and project a positive image of the organization. Attend all briefings, meetings and trainings as assigned by management Qualifications Knowledge and Experience Hotel Management Degree/Graduation/Diploma education Minimum 2-3 years of secretarial experience with at least 1 years serving the senior management level Excellent reading, writing and oral proficiency in English language Good working knowledge of MS Excel, Word, & PowerPoint Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Well-presented and professionally groomed at all times

Concierge Associate

Hyderābād

1 years

INR 2.3577 - 3.0 Lacs P.A.

On-site

Part Time

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). GENERAL INFORMATION Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108 Telephone number: +91 (0) 40 6625 0000 Website: https://all.accor.com/hotel/6687/index.en.shtml Job Description Primary Responsibilities Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases. Perform all other assigned duties, and adhere to Novotel Hyderabad Airport’s standards of performance, appearance, and conduct. Responsible for providing courteous and competent services to the guests. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. People Management Effectively communicate any problem, challenges, complaints / feedback immediately to the Supervisor on duty. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to guest’s queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Operational Management Ensure to possess complete and thorough product knowledge of the hotel, their and the scope of services of the hotel provides. Ensure to handle the luggage in a courteous and efficient manner. Responsible for the timely and efficient delivery of services to the guests ensuring the highest standards of presentation at all times. Responsible and accountable for the correct, prompt and efficient handling and delivery of all guest messages and other items to guest rooms. Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner. Possess knowledge of the Fire and Emergency procedures of the hotel. Responsible and accountable for the loading and unloading of guest luggage from guest cars. Accept and monitor luggage for safekeeping or storage in the office according to established procedures. Qualifications Knowledge and Experience Diploma in Tourism / Hospitality Management Fresher or Minimum 6 months to 1 year of relevant experience Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times

Duty Manager

Hyderābād

1 years

INR 3.1525 - 5.0 Lacs P.A.

On-site

Part Time

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). GENERAL INFORMATION Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108 Telephone number: +91 (0) 40 6625 0000 Website: https://all.accor.com/hotel/6687/index.en.shtml Job Description Primary Responsibilities Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Novotel Hyderabad Airport. Responsible for Reception, Concierge operations, Hospitality and Cashier. Liaise with different departments for smooth and coordinated work. Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away. Ensure to interact with the guests & enable the team to understand guest requirements. Operational Management Adhere to the Standard Operating Procedures & policies. Check outstanding of in-house guests on a daily basis. To check whether the following records are kept in order and up to date. “C” forms Reception / Information Log Book Ensure that all mail and messages awaiting arrival of incoming guests are promptly delivered. Ensure all V.V.I.P room inspection in coordination with House Keeping Department. Ensure that newspapers and parcels are delivered in the rooms without delay. To be readily available at all times to deal with problems or complaints. Ensure effective and speedy check-in & check-out facilities. Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action. Conduct briefing for concierge and Front Office Assistants. Qualifications Knowledge and Experience Diploma in Tourism / Hospitality Management Minimum 1-2 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint Competencies Strong leadership, interpersonal and training skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder

Executive Secretary

Hyderābād

2 - 3 years

INR 4.75 - 7.15 Lacs P.A.

On-site

Part Time

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). Employee benefit card offering discounted rates in Accor worldwide for you and your family. Career development opportunities with national and international promotion opportunities Job Description Primary Responsibilities Administrative and coordination Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings Screen/handle telephone calls, appointments, mails and emails and take action accordingly Take minutes at the Executive Committee Meeting Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager Prepare and manage correspondences with internal and external parties for General Manager’s signature Attend to requests from divisional, corporate or owners offices and facilitate it accordingly Attend to residents/patrons’ special requests or complaints that are directed to the General Manager Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc. Maintain systematic up-to-date filing and tracing systems Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office Maintain and update Executive Committee and Department Heads’ leave record Maintain and update ‘Manager-On-Duty’ schedule Maintain confidentiality of sensitive matters/issues Ensure adequate stock of office stationery Maintain a high level of professionalism and project a positive image of the organization. Attend all briefings, meetings and trainings as assigned by management Qualifications Knowledge and Experience Hotel Management Degree/Graduation/Diploma education Minimum 2-3 years of secretarial experience with at least 1 years serving the senior management level Excellent reading, writing and oral proficiency in English language Good working knowledge of MS Excel, Word, & PowerPoint Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Well-presented and professionally groomed at all times

F&B Executive

Hyderābād

2 - 3 years

INR 2.628 - 3.552 Lacs P.A.

On-site

Part Time

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). Employee benefit card offering discounted rates in Accor worldwide for you and your family. Career development opportunities with national and international promotion opportunities Job Description Primary Responsibilities Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. People Management Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service. Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions. Financial Management Identify optimal, cost effective use of the resources and educate the team on the same. Assist the Assistant Manager -Food & Beverage to prepare and submit in the required format all information necessary for budgeting timeously and accurately. Operational Management Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the Outlet. Ensure to set up the equipment and prepare mise-en-place in accordance with Service policy. Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions. Ensure on a daily basis that all the amenities are properly arranged prior to service. Ensure to possess working knowledge of wine, cocktail, mixing all beverages and different cuisines. Ensure that daily F&B inventory journal, F&B opening and closing stock are noted and initiate requisitions in accordance to the established par stock. Ensure that Food & Beverage Attendant –Bar maintains cleanliness and mise-en-place level at bar counter, bar cabinets, shelves, floor and service pantry for smooth operation. Qualifications Knowledge and Experience Hotel Management Degree/ Diploma Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Minimum 2-3 years of relevant experience Working knowledge of MS Excel, Word, & PowerPoint Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times

Guest Service Associate-Bar

Goa

0 years

INR Not disclosed

On-site

Part Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Responsible for preparing and serving beverages in the assigned area according to standard recipes and with excellent quality. Ensure to complete daily beverage inventory journal, bar opening and closing stock and initiate requisitions in accordance to the established par stock. Check for guest satisfaction and attend to guest’s request or inquiries regarding beverage and services. Set up bar equipment and prepare mise-en-place in accordance with bar policy. Qualifications Previous bartending experience Excellent knowledge of all beverage products Previous point of sale system experience an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times

Reservation Executive

Delhi, Delhi

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Operational Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests. Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies. Ensure calculative overbooking. Identify optimal, cost effective use of the resources and educate the team on the same. Maintain and update corporate database, entering guest bookings to ensure guest information records are kept up to date and accurate for future events. Business plan /Analysis Assist in the development of occupancy forecasts for the annual budget. Handle additional responsibilities as and when delegated by the Management. Team Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Qualifications Degree in Hotel Management Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Reservation Executive

Delhi

0 years

INR Not disclosed

On-site

Part Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Operational Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests. Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies. Ensure calculative overbooking. Identify optimal, cost effective use of the resources and educate the team on the same. Maintain and update corporate database, entering guest bookings to ensure guest information records are kept up to date and accurate for future events. Business plan /Analysis Assist in the development of occupancy forecasts for the annual budget. Handle additional responsibilities as and when delegated by the Management. Team Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Qualifications Degree in Hotel Management Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Director of Finance

Mumbai

12 - 15 years

INR 3.655 - 4.19 Lacs P.A.

On-site

Part Time

Company Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Financial Strategy and Planning: Develop and implement financial strategies aligned with the hotel’s business goals. Create long-term and short-term financial plans to drive growth and profitability. Lead the budgeting and forecasting processes, ensuring they reflect both current performance and market conditions. Financial Management and Reporting: Oversee all financial reporting activities, ensuring accuracy and compliance with both internal and external standards. Prepare monthly, quarterly, and annual financial statements and reports for management and ownership. Conduct financial analysis, including profitability analysis, cost control, and variance analysis, to help the management team make informed decisions. Cash Flow Management: Monitor cash flow, ensuring sufficient liquidity to meet operational needs. Optimize working capital and manage capital expenditures to ensure efficient use of funds. Lead the management of hotel bank accounts and financial institutions to ensure the smooth functioning of daily operations. Internal Controls and Compliance: Establish and maintain robust internal controls to safeguard hotel assets and ensure financial integrity. Ensure compliance with local tax laws, industry regulations and company policies. Work closely with auditors during internal and external audits, implementing recommended improvements. Team Leadership and Development: Lead, mentor and develop the finance team, ensuring high performance and professional growth. Manage staffing needs and provide training on financial policies and best practices. Create a positive, results-driven environment within the finance department. Cost Control and Profitability: Monitor operational costs and recommend cost-saving initiatives to improve profitability without compromising on service quality. Work closely with other departments to review and control expenses, analyze variances and identify opportunities for cost reduction. Owner/Investor Relations: Provide financial insights and reports to ownership or investors. Participate in meetings with ownership to review the financial health of the hotel and discuss strategic goals. Develop financial models and forecasts to support potential investment decisions or business expansions. Risk Management: Identify financial risks and work to mitigate them. Ensure appropriate insurance and risk management policies are in place. Qualifications Chartered Accountant (CA) is mandatory. Minimum of 12-15 years of progressive finance experience, with at least 3-5 years in a senior financial leadership role within the hospitality or hotel industry. Proven experience with financial management in a hotel environment, including budgeting, forecasting, financial reporting, and control. Additional Information Fluent in English & Hindi. Availability to work flexible hours, including weekends or holidays, depending on the hotel’s needs. Balances the needs and expectations of the owning entity with the operational goals of the hotel, aligning financial strategies accordingly. Handles disagreements or concerns from the owning entity with professionalism, finding mutually beneficial solutions.

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